Last month, we left our hero weighing his options, considering replacing his i5 Late 2015 iMac with 5K Retina display with an iMac Pro. After I wrote that column, Apple released final pricing details on the iMac Pro, so I sat down with my budget, a spreadsheet, and Apple.com loaded in my browser.
My initial plan was to pick up a 10-core model with 64GB of RAM, coupled with a 1TB SSD and the entry-level GPU. It seemed like the most well-rounded machine out of the near-countless possibilities that Apple's online configuration tools allow, (opens in new tab) but at $6,599, it wasn't something I could afford. I knew the $4,999 entry model was the only iMac Pro I could both justify and afford.
The standard iMac Pro is still a lot faster than my 2015 could ever be, but then I started looking at a fully loaded 2017 5K iMac (opens in new tab). If I opted for third-party RAM (opens in new tab), I could pick up a 4.2GHz i7 iMac with a 1TB SSD for $3,099. With this iMac, I would still have a noticeably faster machine on my desk, but with a lot more cash in the bank.
I decided to take the conservative route, so I ordered the regular iMac. It showed up the day after Christmas. I slapped 32GB of OWC RAM in it — for a total of 40GB — and migrated my data from my trusty 2015 model.
Unfortunately, it didn't take long to realize that I had made a mistake. Even during the migration, I could hear the new iMac's fan blowing, and once I was logged in, it was even louder.
After any data migration, a Mac has a lot to do behind the scenes. Photos.app was busy reindexing my library, and Dropbox was working hard to make sure everything in its folder was supposed to be there. I let things run over night, thinking that by the next morning, this new iMac would be as quiet as my old one in normal usage.
Sadly, that wasn't the case. I've heard very mixed things about this from people on Twitter and friends with 2017 iMacs, so I can't say this is a universal truth, but the Core i7-powered iMac on my desk seemed to ramp up its fan far more often than my older i5, and when it did, the noise was noticeably louder than before.
This should not have been surprising, probably. As noted by iFixit, the 27-inch Retina iMac is cooled by one, solitary fan mounted in the middle of the case:
When Apple introduced the iMac Pro at WWDC in June 2017, the company made sure to address the system's thermals. The iMac Pro boasts an 80% increase in cooling capacity over the traditional iMac thanks to its new dual-fan design coupled with large vents at the bottom and rear of the case. You can see this new system in iFixit's teardown of the iMac Pro:
I was thinking about this, wondering if I should return the 2017 iMac when I read Jason Snell's first impressions of his entry-level iMac Pro:
That did the traditional iMac in for me. I felt as if I couldn't trust the machine to stay quiet when I was recording podcasts or shooting video in my small studio. I needed a computer that would only be loud when I pushed the CPU; the 2017 would spin its fan up with no obvious reason. I found myself popping into Activity Monitor to find some system process using 50% of the CPU, making the fan spin up.
So at the very end of the year, I returned my 2017 iMac and walked out of my local Apple Store with the standard configuration iMac Pro. At $4,999, it is the most expensive computer I have ever owned by a healthy margin, but in the week or so I've had it, I have been very happy with my purchase.
It doesn't blow away other iMacs in single-core tasks, but most of what I do is multi-threaded. Thanks to the 8-core Xeon CPU, it destroys my old iMac when it comes operations like podcast MP3 encoding and running my noise cancellation application, iZotope.
Even under load, this iMac Pro is silent. Like Snell wrote on Six Colors, the fans seem to spin all the time, but Apple has the machine tuned in such a way that they don't really ever speed up; the exhaust air just gets a little warmer. With my microphone less than a foot away, I don't have any fan noise in my recordings. That's a big win for me.
In the base-model iMac Pro, I have the slowest computer that will ever be fitted to this cooling system. In the i7 2017 iMac, I had the fastest computer ever coupled to its cooling system. I prefer having the headroom the iMac Pro provides than running a system that sure seems like it could use a second fan.
I have several podcast-making friends who are switching to the iMac Pro. It really seems to strike the right balance between performance and usability for those of us who use Macs to record and edit audio on a regular basis.
I still have my concerns about the iMac Pro. How will this machine fare over the next 2-3 years? Will it remain nice and quiet? If I want to upgrade the RAM at some point in the future, how much will Apple charge me? Will the company be able to update the line over time, or will the iMac Pro become stagnant over time?
I don't have those answers today, but what I do have is pretty great: the fastest Mac I've ever owned, buttoned up in the all-in-one design I've come to love over the years. It's quiet, it's in Space Gray and it makes my work more efficient and less frustrating.
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FYI, fair ≠ fare.
FYI, fair ≠ fare.
I think a real key news item here is the noise problem with the i7 2017 iMac. It's the machine many "prosumers" would buy and this is not the only report of loud fan noise from the new i7s. I was replacing an older i7 iMac and one of the main reasons I did not go with a new i7 was my concern about fan noise (which I hate). I went with the high end i5, spent less money, and have good performance with almost no fan noise. Most people who think they need or want an i7 are people pushing fairly high end apps, such as video editing or photo work. They don't want fan noise constantly ramping up behind their monitors. Apple needs to address this.
I hear that is true for most Apple devices: the i7 upgrade has side effects. I have heard of these problems in laptops a few times over the years, plus it reduces battery life too. I plan on sticking with i5 CPUs when I get a 2018 Mac Mini (crosses fingers).
I found it hard to believe that podcasts,even very complex ones could not be accomplished on either of the machines you mentioned before you bought the iMac Pro. Our studio produces audio that is much more challenging than multiple single voice streams that you might run into in a podcast, and they handle it with aplomb. We even have machines with i5s that can handle multiple audio streams with no problem.
The iMac Pro is expensive and to me impressive. I think the writer was also impressed by the Pro and looked at his present and future needs and choose the entry level Pro. He probably could have gotten by with the regular iMac but chose to make the investment. It works out better for his needs. I'm not sure if some people's exspectations are realistic. My phone is a Note 8 but my laptop is an ancient MacBook Pro. It still works great. I love turning on that old beater and not having to wait an hour as the laptop updates. I will pay money if the product does what I need it to do. Do I need a iMac Pro? Nope. But, if it is somewhat future proof and works then I will spend the money. Could I build or buy a PC cheaper? Yeah but, I like MacOS.
An i5 iMac can make a podcast just fine, but if you run an entire podcast network and your daily workflow consists of editing podcasts over and over and over again, why wouldn't you take the opportunity to cut the time you spend waiting for your computer in half?
Bad thermal performance on the iMac is the reason I will not get an iMac. My ambient room temperature reach 34C (93F) and iMacs cannot handle that. It's really designed for rooms with air-conditioning or cold climates. So waiting on a reasonably priced headless mac (to replace my now unsupported mac mini) which could be somewhere in Tim's mythical pipeline.
American consumer law is amazing. He buys a Mac, uses it for two weeks, opens it up and inserts his own memory, then, because of what he admits is _his own mistake not Apple's_, decides he doesn't like it and is allowed to return it to the store. Did he get a full refund?
I took out the third-party RAM and returned it and the iMac for a full refund, yep!
Well frankly you took the p*ss, both towards Apple and towards the poor sap who then bought your used computer, even if as 'refurb'.
Apple is a multinational corporation worth $900 billion that chose to allow its customers to return a product of theirs for any reason within 14 days, so, maybe don't feel so bad for them?? By the way, the next owner of that iMac will probably be pretty happy to get it for 15-20% off.
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