What you need to know
- Apple is offering a free repair program for certain iPhone 6s and 6s Plus models.
- The issue may affect devices manufactured between October 2018 and August 2019.
- Apple said the program covers affected iPhone 6s and 6s Plus devices for two years after first retail sale.
If you own an iPhone 6s or 6s Plus that was manufactured between October 2018 and August 2019, your device may be eligible for a free repair.
Apparently, the affected models contain a failed part that may prevent them from turning on. As a result, Apple is offering a new repair program, and you can check if your device is eligible by inputing the serial number on Apple's support page.
Apple has determined that certain iPhone 6s and iPhone 6s Plus devices may not power on due to a component that may fail. This issue only affects devices within a limited serial number range that were manufactured between October 2018 to August 2019.
If you believe you have experienced this issue, please use the serial number checker below to see if your iPhone 6s or iPhone 6s Plus is eligible for repair, free of charge.
Apple provides owners with a few different options. You can find an authorized service provider, go to an Apple Store, or contact Apple Support for mail-in service. If your device has a cracked display or any damage that "impairs the ability to complete the repair," you'll have to address that prior to service.
Owners who previously paid to service their iPhone 6s or 6s Plus to fix this issue can apply to receive a refund. Apple said the new repair program covers affected iPhone 6s and iPhone 6s Plus devices for two years after the first retail sale.
We may earn a commission for purchases using our links. Learn more.
A Reddit hack has plastered popular subreddits with pro-Trump messages
Reddit is investigating a series of vandalized communities which have been plastered with pro-Trump messages. Compromised moderators may be the source of the attacks.
Go beyond the Wall in Apple Arcade's Game of Thrones: Tale of Crows
"Game of Thrones" fans can now explore the lands beyond the Wall on their iPhone, iPad, Mac, and Apple TV.
Review: The Porsche Taycan can stream Apple Music, no phone or data needed
The 2020 Porsche Taycan is a sweet ride, but it's also the first to fully integrate Apple Music into its own infotainment system — without your phone or data.
Your iPhone 8 Plus screen isn't scratch-proof — get a screen protector!
One of the best ways to avoid scratches and scuffs on your display is to invest in a tempered glass screen protector. Here are our favorite screen protectors for your iPhone 8 Plus.