New matte Pro Display XDR? Make sure you use its special cleaning cloth

Pro Display XDR
Pro Display XDR (Image credit: iMore)

What you need to know

  • The Pro Display XDR is now on sale.
  • The matte nano-texture model comes with a cleaning cloth.
  • And you'd better use it if you picked a monitor up.

It turns out that Apple Card isn't the only Apple product with very specific cleaning requirements. Apple's Pro Display XDR, in nano-texture finish, comes with its own cleaning cloth. And woe betide anyone who don't use it.

Apple is out with a new support document that outlines exactly how you should clean your new monitor, and it amounts to this; use that cleaning cloth. And only that cleaning cloth.

Use only the dry polishing cloth that comes with your display to wipe dust or smudges off the screen. Don't add water or use other liquids to clean the nano-texture glass.

And it goes further. If you lose the cloth, you can't just buy one. Or use something else, for that matter. You have to contact Apple to request a new one and I can't help but wonder what that would cost.

Never use any other cloths to clean the nano-texture glass. If you lose the included polishing cloth, you can contact Apple to order a replacement polishing cloth.

Apple doesn't say why this is the case, but it only appears to apply to the monitor with the matte nano-texture finish. If you're using the standard glass model, you can basically use anything so long as it's dry.

Use the polishing cloth that came with your display or another clean, dry, micro-fiber cloth to wipe dust or smudges off the screen.

Apple says that the matte screen's nano texture is "etched into the glass at the nanometer level" which allows it to look so great. But it seems that the process may leave the display more prone to scratches. Hence the very specific cleaning requirements.

Oliver Haslam

Oliver Haslam has written about Apple and the wider technology business for more than a decade with bylines on How-To Geek, PC Mag, iDownloadBlog, and many more. He has also been published in print for Macworld, including cover stories. At iMore, Oliver is involved in daily news coverage and, not being short of opinions, has been known to 'explain' those thoughts in more detail, too. Having grown up using PCs and spending far too much money on graphics card and flashy RAM, Oliver switched to the Mac with a G5 iMac and hasn't looked back. Since then he's seen the growth of the smartphone world, backed by iPhone, and new product categories come and go. Current expertise includes iOS, macOS, streaming services, and pretty much anything that has a battery or plugs into a wall. Oliver also covers mobile gaming for iMore, with Apple Arcade a particular focus. He's been gaming since the Atari 2600 days and still struggles to comprehend the fact he can play console quality titles on his pocket computer.