What you need to know
- Apple is reportedly releasing a software update that will make Face ID work on iPhone 13 devices that have had their screens replaced by third-party shops.
- Currently, any iPhone 13 display repair not carried out by Apple will cause Face ID to fail unless some specific and complicated hoops are jumped through.
The news that third-party repair shops would break Face ID when replacing iPhone 13 displays was disheartening, but there might be light at the end of the tunnel. According to a new report, Apple has a software update on the way that will get things back up and running.
The issue stems from a new chip that's attached to the iPhone 13 display. Unless that chip is also swapped, or some software reprogramming is completed, Face ID will refuse to work. That leaves third-party repair shops out of luck, at least for now.
But things are looking up. According to a report by The Verge, Apple has a software update coming that will remove the need for the new chip to be swapped over entirely.
There's no timescale on when that software update will arrive or why it's even needed in the first place, but the fact it's coming at all is good news. Now the best iPhone available today will also be one that can more easily have a cracked screen replaced, no matter who is carrying out the transplant.
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Oliver Haslam has written about Apple and the wider technology business for more than a decade with bylines on How-To Geek, PC Mag, iDownloadBlog, and many more. He has also been published in print for Macworld, including cover stories. At iMore, Oliver is involved in daily news coverage and, not being short of opinions, has been known to 'explain' those thoughts in more detail, too.
Having grown up using PCs and spending far too much money on graphics card and flashy RAM, Oliver switched to the Mac with a G5 iMac and hasn't looked back. Since then he's seen the growth of the smartphone world, backed by iPhone, and new product categories come and go. Current expertise includes iOS, macOS, streaming services, and pretty much anything that has a battery or plugs into a wall. Oliver also covers mobile gaming for iMore, with Apple Arcade a particular focus. He's been gaming since the Atari 2600 days and still struggles to comprehend the fact he can play console quality titles on his pocket computer.