What you need to know
- Wacom has apologized over any confusion regarding data collection through Wacom Software
- It says that the data collected through the Wacom Experience Program is for quality assurance and development only.
- It also reiterated that the data is anonymous, unidentifiable and that users can opt-out at any time.
Wacom has responded to concerns regarding data collection and privacy after it emerged that Wacom's software drivers were reportedly found to track every Mac app that you open.
Wacom has since issued a blog post in response. You can read it in full below, however, the important bits are as follows:
- Data collection is done by the Wacom software driver as part of the optional Wacom Experience Program.
- Users can choose not to participate, and this has no impact on functional performance.
- Wacom says it only collects data for "quality insurance and development purposes".
- The data is collected through Google Analytics and sent to a GA server, not Wacom's server.
- Wacom does not collect MAC addresses or product serial numbers.
- Google Analytics (Apps version) does collect IP addresses, but Wacom can't see those.
- Wacom has no access to any personal data from users.
- Wacom is committed to protecting data privacy for all of its users, partners, and customers.
You can read the full statement below:
Wacom Experience Program
Stephen Warwick has written about Apple for five years at iMore and previously elsewhere. He covers all of iMore's latest breaking news regarding all of Apple's products and services, both hardware and software. Stephen has interviewed industry experts in a range of fields including finance, litigation, security, and more. He also specializes in curating and reviewing audio hardware and has experience beyond journalism in sound engineering, production, and design.
Before becoming a writer Stephen studied Ancient History at University and also worked at Apple for more than two years. Stephen is also a host on the iMore show, a weekly podcast recorded live that discusses the latest in breaking Apple news, as well as featuring fun trivia about all things Apple.
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