Western Digital warns My Book NAS owners to disconnect devices following software attack

Best Western Digital Hard Drive Hero
Best Western Digital Hard Drive Hero (Image credit: Western Digital)

What you need to know

  • Western Digital has warned users of its My Book NAS that they should disconnect their devices from the internet immediately.
  • It is reporting that malicious software has compromised some devices.
  • The company has confirmed reports that some users have had their hard drives remotely wiped.

Western Digital has told users of its My Book NAS external hard drive to disconnect their devices from the internet following reports that malicious software has compromised some devices, leading to them being remotely wiped.

As reported by Bleeping Computer:

Western Digital My Book NAS owners worldwide found that their devices have been mysteriously factory reset and all of their files deleted. Today, WD My Book owners worldwide suddenly found that all of their files were mysteriously deleted, and they could no longer log into the device via a browser or an app.When they attempted to log in via the Web dashboard, the device stated that they had an "Invalid password."

In a statement, Western Digital has confirmed that "some My Book Live devices are being compromised by malicious software", it has also confirmed reports this has led to a factory reset that erased all data on some customer devices. The statement continues:

The My Book Live device received its final firmware update in 2015. We understand that our customers' data is very important. At this time, we recommend you disconnect your My Book Live from the Internet to protect your data on the device. We are actively investigating and we will provide updates to this thread when they are available

Stephen Warwick
News Editor

Stephen Warwick has written about Apple for five years at iMore and previously elsewhere. He covers all of iMore's latest breaking news regarding all of Apple's products and services, both hardware and software. Stephen has interviewed industry experts in a range of fields including finance, litigation, security, and more. He also specializes in curating and reviewing audio hardware and has experience beyond journalism in sound engineering, production, and design.

Before becoming a writer Stephen studied Ancient History at University and also worked at Apple for more than two years. Stephen is also a host on the iMore show, a weekly podcast recorded live that discusses the latest in breaking Apple news, as well as featuring fun trivia about all things Apple. Follow him on Twitter @stephenwarwick9