You can now book a sign language interpreter for your Apple Store visit

Apple Store logo
Apple Store logo (Image credit: iMore)

What you need to know

  • You can now book a sign language interpreter for your next Apple Store visit.
  • The service is totally free and available in 11 countries.

Apple now offers customers at its Apple Stores the option to book a sign language interpreter for their appointment at no extra cost in 11 countries including the US.

As reported by 9to5Mac's Michael Steeber:

Apple is now offering prescheduled support from sign language interpreters at hundreds of its retail stores in nearly a dozen countries. The service is provided to customers by appointment at no cost.Starting today, customers can visit the webpage for their local Apple Store and request a sign language interpreter for their next store visit. The request link will send an email to the store, and Apple will follow up to arrange an appointment.

The service is available for no cost in the US, UK, Australia, Canada, France, Germany, Italy, Sweden, Switzerland, Belgium, and Austria.

As the report notes, store pages in these countries now including a link that states 'Request a sign language interpreter'. The description states:

A sign language interpreter can be arranged for your store visit at no cost. Please request one in advance.

Not an automated system, clicking the link opens your default email browser, allowing you to send a request to the store manually. As the report notes, Apple has offered ASL interpreters at its D.C. Carnegie Library Store since 2019. Apple also partners with the nearby Gallaudet University to help deaf students and faculty members. From a report last year:

Apple has detailed how it has provided all students and faculty at Gallaudet University with an iPad Pro, Apple Pencil, and Smart Keyboard to help with learning.... Apple is also helping students once they graduate from the school, stating it has held several recruiting efforts with the school, and that many of its 30 Deaf and Hard of Hearing community members are Gallaudet alumni.Apple and Gallaudet are also collaboration on a new scholarship scheme for students of color with disabilities who want to pursue degrees in IT, computer science, science, technology, and mathematics. Scholars will also be given the opportunity to take part in WWDC.

Stephen Warwick
News Editor

Stephen Warwick has written about Apple for five years at iMore and previously elsewhere. He covers all of iMore's latest breaking news regarding all of Apple's products and services, both hardware and software. Stephen has interviewed industry experts in a range of fields including finance, litigation, security, and more. He also specializes in curating and reviewing audio hardware and has experience beyond journalism in sound engineering, production, and design. Before becoming a writer Stephen studied Ancient History at University and also worked at Apple for more than two years. Stephen is also a host on the iMore show, a weekly podcast recorded live that discusses the latest in breaking Apple news, as well as featuring fun trivia about all things Apple. Follow him on Twitter @stephenwarwick9