virtual assistant

Siri, meet Nina, Nuance's new virtual customer service assistant SDK for iOS

Nuance has just announced Nina, a new virtual customer service assistant SDK (software developers kit) for iOS and Android. Nuance, which is widely believed to power Apple's Siri voice recognition, is aiming the SDK at iPhone and iPad developers who want to quickly and easily add voice assistance to their App Store apps. And while Siri understands what you're saying and the context in which you're saying it,Nuance claims Nina uses voice biometrics to understand just who exactly is doing the talking.

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