Apple offering subsidies to repair partners who practice social distancing

Apple Global Repair Update
Apple Global Repair Update (Image credit: Apple)

What you need to know

  • Apple is offering its Authorized Service Providers subsidies for drop-off and pickup services.
  • The company will pay up to $25 per device repaired.
  • Apple is encouraging its repair partners to practice social distancing.

A couple of weeks ago, Apple announced that it would be paying its Authorized Service Providers the max payouts for the repairs it performed in order to provide additional help to its partners during the coronavirus pandemic. Now, it sounds like the company will be offering additional compensation to its repair partners that implement social distancing measures.

A new report by MacRumors details that Apple will be providing subsidies for its Authorized Service Providers in the United States and Canada that offer drop-off and pickup services.

An internal memo obtained by MacRumors details that Apple will be paying $20 for each iPhone, iPad, Apple Watch, or Beats repair and $25 for each Mac repair that is completed on a pickup and drop-off basis. The company says that it "encourages such arrangements when possible."

According to the memo, Apple has given its partners instructions for how to apply for the additional compensation that the subsidies will be offered by the company indefinitely.

With all of its retail stores closed outside of Greater China, Authorized Service Providers are currently the only way to get your Apple device repaired locally in a way that Apple will acknowledge. If you need service on one of your Apple products, you can find a repair partner near you on the Apple Support website.

Joe Wituschek

Joe Wituschek is a Contributor at iMore. With over ten years in the technology industry, one of them being at Apple, Joe now covers the company for the website. In addition to covering breaking news, Joe also writes editorials and reviews for a range of products. He fell in love with Apple products when he got an iPod nano for Christmas almost twenty years ago. Despite being considered a "heavy" user, he has always preferred the consumer-focused products like the MacBook Air, iPad mini, and iPhone 13 mini. He will fight to the death to keep a mini iPhone in the lineup. In his free time, Joe enjoys video games, movies, photography, running, and basically everything outdoors.