Apple bans ChatGPT at work for its employees

Apple store
(Image credit: Apple)

While there is now a new, official ChatGPT app that you can now download on your best iPhone, Apple has just told its staff that they cannot use ChatGPT – or any generative AI system – in their work for the company. In an exclusive report on the Wallstreet Journal, you can see that Apple sent around an internal note to all its staff, with a simple, clear message – 'No AI.'

This doesn't just seem to be about the implications and the growing weariness in the public eye of AI, or that Apple doesn't want a competitor being used within its head office – instead, it's an issue of security.

AI chatbots have a problem

And it's all about making sure about chat history. Previously, when a user typed something into ChatGPT or another chatbot, their words would be remembered and used in teaching and training the chatbot at hand. This allowed for an issue – the chat histories were saved and then left completely open to being viewed by bad actors. Since then, OpenAI has fixed this issue with an option not to save chat history, in the process not teach the AI using your inputs.

It still remains an issue to some degree, however, and Apple is obviously very keen to avoid the security issues at hand. Another named piece is GitHub's Copilot, which can be used to write code.

Apple's worried that any confidential company data or even code written by AI that is then used in its products could leak from an AI chatbot, like ChatGPT. It's not alone either – other businesses, such as Verizon and JPMorgan Chase have also banned AI chatbots for staff, presumably for the same reasons as Apple.

With ChatGPT coming to iPhone, it is likely that AI could be used by Apple to make certain aspects of its ecosystem more powerful – something that we might see at the upcoming WWDC 2023.

Tammy Rogers
Senior Staff Writer

As iMore's Senior Staff writer, Tammy uses her background in audio and Masters in screenwriting to pen engaging product reviews and informative buying guides. The resident audiophile (or audio weirdo), she's got an eye for detail and a love of top-quality sound. Apple is her bread and butter, with attention on HomeKit and Apple iPhone and Mac hardware. You won't find her far away from a keyboard even outside of working at iMore – in her spare time, she spends her free time writing feature-length and TV screenplays. Also known to enjoy driving digital cars around virtual circuits, to varying degrees of success. Just don't ask her about AirPods Max - you probably won't like her answer.

  • Just_Me_D
    If these important companies are banning the use of this and other AI apps from work, why would I want to install it on my iPhone? I have privacy concerns just like anybody else.
    Reply
  • Wotchered
    Just_Me_D said:
    If these important companies are banning the use of this and other AI apps from work, why would I want to install it on my iPhone? I have privacy concerns just like anybody else.

    Nobody should install these on any phone, ever.
    It occurs to me that with all the threats to Apple’s “walled garden” that the app store should start to mark Apple Certified on apps that have been tested by Apple or even a separate section for fully tested apps. This should make Apple take testing apps seriously for a change !
    Reply
  • Just_Me_D
    Wotchered said:
    Nobody should install these on any phone, ever.
    It occurs to me that with all the threats to Apple’s “walled garden” that the app store should start to mark Apple Certified on apps that have been tested by Apple or even a separate section for fully tested apps. This should make Apple take testing apps seriously for a change !

    Agreed. I find the ChatGPT app somewhat alarming, and I’m sure I’m in the minority. Still, the risks, in my opinion, far outweigh the benefits and I don’t think the risks are worth it - at least not to me.
    Reply