Bell's Montreal campus

Manitoban consumers see higher prices in their future if regulators approve a $3.9 billion deal for BCE Inc to purchase Manitoba Telecom Services Inc.

This is according to a survey done on behalf of the Public Interest Advocacy Centre and the Consumers' Association of Canada, who polled over 1000 Manitoba citizens last week. Of those surveyed, nearly 70 percent were current MTS subscribers, as the telecom has affordable prices for home internet and wireless service throughout the province.

In early May, Bell announced its intention to purchase MTS, committing to $1 billion in capital investment over the next five years to improve rural coverage and grow the company's in-progress fibre network.

But Manitobans believe that the acquisition will do nothing more than increase prices and inspire data caps, realities of which Canadians in other parts of the country are already well aware. Only 23 percent of those surveyed support the deal, while 40 percent outright oppose it. Of major concern is an impending rise in monthly service costs, which Bell has denied. Even MTS's own CEO told The Globe and Mail that three powerful competitors "may actually have a more interesting business dynamic than the presence of two larger and two very small players in the marketplace."

Manitobans believe that the acquisition will do nothing more than increase prices and inspire data caps

John Lawford, Executive Director of PIAC, said that the Competition Bureau, one of the regulatory bodies standing in the way of this deal, should prevent it from going through "if it has a spine." If allowed, he said, there should be enough stipulations attached to make it unpalatable for Bell to follow through with the acquisition; the current plan of divesting one-third of MTS's wireless subscribers to Telus is not enough.

Lawford also pointed to another aspect of the survey, where three-quarters of Manitobans surveyed worried that Bell would institute data caps on their monthly wireless plans. At the moment, MTS offers comparatively generous data caps, or none at all, at prices that most Canadians would consider quite inexpensive. Lawford said that telecoms such as Bell are well-versed in convincing consumers and shareholders that wireless bandwidth is a finite resource, and that data caps are necessary to prevent abusive practices or overloading the network. Such data caps, and punitive overage charges, are why telecoms such as Bell continue to earn record revenues in their wireless divisions, as average revenue per user (ARPU) continues to transition from predominantly voice to data.

If the deal is denied, MTS would continue to be one of the most operationally efficient telcos in the country.

Lawford said that, should the government deny Bell's proposal, MTS would continue to be one of the most operationally efficient telcos in the country. He referred to a report by Dwayne Winseck, Professor of Journalism and Communication at the University of Carleton in Ottawa, who noted that on a percentage of revenue basis, MTS's annual capital expenditure rate is actually higher than BCE's. In 2014, for example, MTS invested 21.2 percent of its $1 billion in revenue to its network; in the same year, BCE invested 17.7 percent. Said Winseck:

MTS has been investing in the range of $200 million for the past half-decade or more. At best, BCE's commitment to spend $1 billion over the next five years will hold the line on what MTS has been investing. In other words, the deal offers nothing better than what is currently on offer and we can only hold our breathe that BCE follows through on its pledges, but on this score, its track record does not instil confidence.

Winseck also noted that without a healthy MVNO (Mobile Virtual Network Operators) market, reducing competition to three players in Manitoba all but ensures that Bell, Telus, and Rogers will continue to dominate the wireless market throughout Canada for the foreseeable future. That is because MTS is the last truly powerful, independent regional telecom (since SaskTel is provincially owned, despite being operated as a separate entity), and the approval of its acquisition would be a tacit acknowledgement that the federal government has given up on its quest to promote four competitors for each province.

According to Lawford, BCE's pursuit of MTS is largely about padding its existing subscriber base and widening avenues for its content strategy — an increasingly important part of its bottom line. At the same time, should the Competition Bureau force Bell to divest some of MTS's wireless spectrum in the deal, the most likely recipient would be Shaw, whose Wind Mobile is ramping up its nationwide expansion with plans for an LTE network early next year. But Lawford cautions that Shaw's intentions for Wind may be less disruptive than many hope, and may be more inline with the pricing model of a Rogers or Bell than an MTS or SaskTel.

If that turns out to be true, Manitobans may have to settle for what the rest of Canada has been doing for years: counting their pennies — and their megabytes.

Image credit: Flicker user oknidius.