What you need to know
- Boise is discontinuing its Noise-Masking Sleepbuds.
- It confirmed in a letter to customers the Sleepbuds suffered issues with the battery forcing it to cancel the product.
- Noise-Masking Sleepbuds customers can still return their devices by December 31, 2019 to receive a full refund.
Bose today announced it will be discontinuing its Noise-Masking Sleepbuds. The Sleepbuds were launched in June 2018 with the goal of helping people sleep, but the product ran into constant issues forcing Bose to cancel the product entirely.
Bose General Manager John Roselli sent out a letter to customers explaining the reasoning for the discontinuation. The main reason was constant issues with the battery that didn't "work as consistently or predictably as it should to meet our standards."
We reviewed Bose's Sleepbuds earlier this year and came away impressed with them. We didn't encounter the battery issues countless other customers ran into.
Any way you spin it, it's a big disappointment for Bose as it acknowledges defeat on the Sleepbuds. Bose is still making good on the warranty for the Noise-Masking Sleepbuds. Customers can still return them by December 31, 2019 to receive a full refund. For more information, you can visit the support page for the Sleepbuds (opens in new tab).
Here's the complete letter Bose sent to customers.
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