Does iPhone 13 have a pink screen problem? Apple says ... maybe?
What you need to know
- People are reporting a strange pink screen issue on their iPhones.
- iPhone 13 devices are displaying pink screens.
- Apple says any issue is software-based and is not a hardware problem.
Some iPhone 13 owners are reporting an issue that manifests as a pink or purple display seemingly at random.
In reports spread across Apple's own support forums as well as Reddit and social media, people are reporting that members of the iPhone 13 family are showing a bright pink screen. Some people have been able to return their devices for a replacement, believing it to be a hardware fault.
iPhone 13 having Pink screen issue in China.#Apple #iPhone #iPhone13 #appleevent pic.twitter.com/FUMskhWTzF🥶🥶🥶
iPhone 13 having Pink screen issue in China.#Apple #iPhone #iPhone13 #appleevent pic.twitter.com/FUMskhWTzF— Abhishek Yadav (@yabhishekhd) January 20, 2022January 20, 2022
However, a post to Chinese social network Weibo by Apple itself suggests that the problem isn't a hardware one at all.
Apple, via machine translation:
Apple suggests that people should back up their data and make sure that all iOS updates are installed. Notably, it also wants people to make sure that all of their App Store updates are installed as well. Failing that, Apple does seem to be replacing devices that are impacted by this issue.
This problem was first reported by MyDrivers but has been spreading across the internet for a week or so.
While the latest iPhones are the best iPhones Apple has ever made, problems will always crop up. It remains to be seen just how widespread this particular one turns out to be, however.
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Oliver Haslam has written about Apple and the wider technology business for more than a decade with bylines on How-To Geek, PC Mag, iDownloadBlog, and many more. He has also been published in print for Macworld, including cover stories. At iMore, Oliver is involved in daily news coverage and, not being short of opinions, has been known to 'explain' those thoughts in more detail, too.
Having grown up using PCs and spending far too much money on graphics card and flashy RAM, Oliver switched to the Mac with a G5 iMac and hasn't looked back. Since then he's seen the growth of the smartphone world, backed by iPhone, and new product categories come and go. Current expertise includes iOS, macOS, streaming services, and pretty much anything that has a battery or plugs into a wall. Oliver also covers mobile gaming for iMore, with Apple Arcade a particular focus. He's been gaming since the Atari 2600 days and still struggles to comprehend the fact he can play console quality titles on his pocket computer.