Nearly a year after Ontario teen Natalie Hall sold her shattered iPhone 5 at a TBooth mall kiosk, an individual in Dubai contacted her notifying her that he had possession of her old phone — and, as a result, all of her data as well.
According to a report by CBC News:
The man also used the data on Hall's phone to gain access to her private social media accounts, requesting her as a friend and then accepting his own requests from the inside.
According to Hall, her phone was so damaged that it was no longer operational, leading her to believe that even if she could accomplish a factory reset before trading it in, it was unnecessary.
Since the incident, Hall has taken steps to protect herself, blocking the man from all social media accounts and resetting her passwords. CBC also reached out to the man, who apologized for his conduct and claimed that he has now wiped the phone and sold it. However, the story stands as yet another warning to be certain that you've wiped your data completely before selling or trading in your device. As CBC's piece states, many companies who buy back used iPhones ask that you reset the device yourself, as they cannot assure that any data you leave on the device will be deleted.
If you're preparing to sell your old iPhone and would like to make sure you've taken all the necessary steps to secure your information, you can check out our guide and Apple's, below.
Has anything similar ever happened to you after selling an old device? Share with us in the comments!
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Tory Foulk is a writer at Mobile Nations. She lives at the intersection of technology and sorcery and enjoys radio, bees, and houses in small towns. When she isn't working on articles, you'll likely find her listening to her favorite podcasts in a carefully curated blanket nest. You can follow her on Twitter at @tsfoulk.