Apple promises fix for iOS 7 spontaneous rebooting

Apple promises fix for iOS 7 spontaneous rebooting

iOS 7 brought many changes and enhancements to the way we use our iPhones and iPads. Most of them are great, but there's also been some instability issues that can cause the device to spontaneously restart. Apple has acknowledged the issue and is promising a fix, according to Mashable.

"We have a fix in an upcoming software update for a bug that can occasionally cause a home screen crash," Apple spokesperson Trudy Muller told Mashable.

Apple's currently beta testing iOS 7.1 with registered developers - a new beta 4 release was posted earlier this week. Mashable reports the fix is in the upcoming release.

Source: Mashable

Peter Cohen

Managing Editor of iMore, Mac and gaming specialist and all-around technologist. Follow him on Twitter @flargh

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There are 32 comments. Add yours.

saynt j says:

Holy S... They actually used the word "crash".

Not "unexpectedly quits" or "stops responding" .....

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Rene Ritchie says:

"home screen crash", i.e. re-spring (Springboard reset).

unstoppablekem says:

I've actually never seen that article! Thanks for showing it!

linsiris says:

Yeah, me neither. Thank you for sharing.

Dev from tipb says:

Good for them - admit it, own it, and fix it - that's the way to keep the platform healthy.

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saynt j says:

"Bug" too!

Not "issue" or "condition" or "situation"

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Becjr says:

I had an interesting new glitchy experience yesterday -
While trying to move an app from 1 a folder to the Home Screen then to another folder - the animation stalled and then put the app back in the original folder the app was moved from in the 1st place.
Whaaaaa?!

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tool022611 says:

I rarely have this happen, I hear about it happening but it's happened maybe twice since iOS 7 was released.

CycloneFW says:

This happens to me daily. Usually right after locking and going into an app. For a while, it was the iTunes app for choosing a radio stream. Since I stopped using iTunes Radio and went back to Pandora, it has only happened once on Pandora, but continues to happen daily on Safari, the home screen, and occasionally on the Phone app! Click Phone, go to the Dialer tab, and WHAM - Apple Logo!

willizen says:

safari is the worst offender, but then again, I also use safari more than any other app

Tryptykon says:

Good on Apple. I've had this happen to me a few times but not enough to make mad or anything but its good to see a fix coming to those of us that have this problem

Xytal says:

This used to happen to me a lot, then stopped, then started up randomly again for a day. I'm glad to hear they are finally gonna take care of it.

I saw on twitter that a person had their first crash in the beta 4 of 7.1, which is good to hear.

menithings says:

I'm assuming the frequent Safari crashes will be fixed as well.

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Ryan Oneill says:

Chrome is your friend lol

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Becjr says:

So if someone really wants to impress me... Tell me when this magical bandaid will be released and available for download to my iOS devices.

asuperstarr says:

That is great news!

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Danny8200 says:

Finally my iPad Air will hopefully be fixed.

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jpf22467#IM says:

Let me get this straight, did Apple just publicly acknowledge they sold me an unstable device? And it only took them 4 months to admit this???

I predict class action lawsuits and money coming my way. If Apple just paid out to people the "accidentally" made in-app purchases, I expect someone will sue over this.

I am just surprised if Apple knew this, why have they replaced 3 devices for me already. I actually gave up when I finally realized that is wasnt because I installed from a backup.

pgg101 says:

Three years later, the case would just be heard, and by then the update patch would have had been released and iPhone 10 will be out.

Leave the ambulance chasers to more important fights like hot coffee.

Posted via the Android iMore App on BlackBerry Z30

zdn1042 says:

Great news! I can't wait to get my hands on 7.1!

Premium1 says:

Hopefully 7.1 is released soon and not months for those having issues

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timswork says:

The latest I've heard is that iOS 7 is slated for a March 2014 release. Perhaps this crash issue has heightened the fix priority enough that Apple may re-evaluate for an earlier release.

worknman says:

Remember, new is different... right is hard :P

Ryan Oneill says:

Never encountered this issue myself but its nice to see a positive statement from Apple. Shame I won't be updating if it patches jailbreak

Posted via the Android iMore App!

spencerdl says:

My iphone 5s has never "crashed" but I wonder if their going to do something about that "DOCK"

Ian Batterham says:

Finances force me to stick with my 3GS and iPad 2 so no iOS 7 on phone but iOS 7 has killed the experience with my iPad with wifi and performance issues and to be honest no real benefits. Not even impressed with design.

BornWinnerr says:

It is about time… That was 1 of the most annoying things ever. It would always occur when you needed it most. I'm glad that Apple addressed the issue and is working on a fix. Actually looking for this update, iOS 7.1

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rewNATION says:

This has only happened to me a handful of times and it was always when I was trying to do something important or in a hurry.

mvpilot172 says:

I have yet to see this on my iPad (4th G) but just got a 5s and have had this a few times a day since I got it.

Vanti says:

That's great this is the new year for apple and it's time to put on the big boy pants and admit to their shortcomings and fix it. Gotta love this company for owning their zone

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Antony Taylor says:

Haha! That's not a problem on my jailbroken iOS7 device! HAHAHAHAA