How to fix a bricked Apple TV by restoring it with iTunes

Like any device, from time to time an Apple TV can give you problems. In most cases a restart, reset all settings, or restore to factory settings will fix the problem. If you're Apple TV is totally non-responsive — or bricked — the only way to fix it is a full restore using iTunes. Here's how!

How to restore an Apple TV using iTunes

Note: In order to restore your Apple TV in iTunes you'll need to pick up a micro-USB cable. They're sold separately, but if you have a Bluetooth device or battery case/pack you might already have one handy.

  1. Disconnect all the cables from your Apple TV.
  2. Using a micro-USB cable, plug your Apple TV into your computer running iTunes.
  3. iTunes should automatically launch showing that your Apple TV is in Recovery Mode. Click on Restore Apple TV...
  4. Confirm you'd like to restore on the popup by clicking Restore and Update.
  5. Confirm the restore on the following popup by clicking Next.
  6. Now agree to the terms of service by clicking Agree.
  7. iTunes will take a minute to download the firmware file.
  8. Now just wait for your Apple TV to finish being restored. Do not unplug it until iTunes gives you the okay.

That's all there is to it. You can now re-connect your Apple TV to your television and verify that it corrected the problem. If you've got a third generation Apple TV or higher, you can use the tap-to-setup Bluetooth LE option for even faster setup.

How to get more help with your Apple TV

If you need any additional help or have specific questions check out our Apple TV Forum!