Losing Audio in OS X Mavericks? Here's what you can do about it!

Losing Audio in OS X Mavericks? Here's what you can do about it!

OS X Mavericks is experiencing a bug where audio goes dead system-wide. For many it seems to occur when trying to play a Flash (like YouTube) video in Chrome. For others, it just seems to occur. So far, it seems limited to new, Haswell-based 2013 MacBook Airs and MacBook Pros. So what's happening and what can you do about it?

Core Audio has always been quirky - anyone who's ever plugged in headphones only to get assaulted by the delayed fire of every mail sound in the history of mail sounds knows this - but with Mavericks the bugginess is much more specific, and annoying. When it happens, all sound is just gone. It doesn't matter if you mute or un-mute, lower or increase volume, change sources, it's just gone. Rebooting fixes it... until it happens again. There are a couple of other, quicker fixes you can try instead.

  • Plug in and then take out headphones.
  • Kill the Core Audio process in the Activity monitor.
  • Reboot.

Activity Monitor highlighting Core Audio

Hopefully Apple pushes out an update to fix this, and soon. In the meantime, are you experiencing the problem, and if so, any fixes working for you?

Rene Ritchie

Editor-in-Chief of iMore, co-host of Iterate, Debug, ZEN and TECH, MacBreak Weekly. Cook, grappler, photon wrangler. Follow him on Twitter, App.net, Google+.

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There are 44 comments. Add yours.

Stoep says:

For me, putting my macbook pro in stand-by by closing it, then opening it and logging back in worked to fix the issue (temporarily).

zenmarr says:

My 2010 Mac Mini is experiencing the same issue.

JNHohol says:

I was having this problem with my Haswell MBA before Mavericks but haven't had it since upgrade. *fingers crossed*

iDisturbia says:

No problem with Audio on my Air 2013 or Retina early 2013 .... I don't use any google stuff though (surprised?!! LOL).

But this damn screen saver is very strange. It just doesn't work on either my laptops! :( Every time I have to manually put my machines in screen saver before I leave them ... Grrrr..... LOL

GlennRuss says:

Late 2012 13 inch pro. No problems with audio.

Sent from the iMore App

emjayess says:

Late 2011 iMac, Mavericks installed about 5 days ago. No audio problems.

Stoep says:

"So far, it seems limited to new, Haswell-based 2013 MacBook Airs and MacBook Pros."

Why are people commenting about pre-haswell MacBooks? Those aren't what this is about :\

LilMis Cantbrong says:

I'm commenting because although I have a mid-2012 MacBook Pro running Mavericks, this happens to me constantly and it's driving me nuts. Oh, and it happens to me when I'm not using google chrome or playing flash videos. This is probably a bigger bug than initially imagined.

roygal says:

I have a Mac Mini mid 2010, and I have always wondered about the trash can sound coming immediately after waking it from sleep. Today I got the camera shutter sound, and I was indeed taking a screen shot earlier today, several hours earlier. I also remember I had to check if the screen shot was actually taken since there were no shutter sound while I took the screen capture. So yes, as LilMis is sayin'... This problem is probably bigger than initially imagined. (That is the reason I searched this topic and ended up here.)

AppleZilla says:

Seems to me that not installing Flash or Chrome would do away with most of these problems.

No audio issues here.

GlennRuss says:

I started researching this on apple forums. This problem goes back several years. Some is a simple fix. The MacBook Pro was configured wrong when other devices were connect. I saw some where the earphone jack can twist causing it to bypass the speakers. That would make sense on the fix of plugging in the earphones, then out again. Some claim hardware, some software. I guess my point, this is not a new thing. Apple should be aware, and an update may not fix an ongoing problem. Just google search, or search the Apple forums. I have seen post from 2006 to today.

Sent from the iMore App

RedLine78 says:

Thanks for the tip! My audio just went out system wide on my new 13" MackBook Air (2013 model). For me I got this problem not after upgrading to OSX Mavricks but I think the cause for me was playing around with Airplay mirroring from my iPad to my MackBook Air. Followed your tip and plug in and take out headphones fixed it.

rmpratt1 says:

I was having audio issues pre-update with flash using Chrome. I discovered that this was that the flash plugin which was installed for use with Safari & Firefox and the built in plugin in Chrome. I disabled the built in plugin in Chrome and problem was solved.

Leslie Varndell says:

I am running Mavericks on a mid 2010 MacBook Pro model and I am experiencing the audio issues, so for those who are saying this doesn't apply to pre-Haswell Macs trust me when I say it does. I had no audio trouble pre-update.

imono says:

Late Macbook Air 2010 with same problem. Has manifested in different ways. Today all audio in flash was making noise, yesterday I couldn't hear anything coming from the speakers.

Tyler Benster says:

For more information on this bug in Chrome, see this thread: http://productforums.google.com/forum/#!topic/chrome/jTu_YI1NgdE. I can confirm that the latest canary (https://www.google.com/intl/en/chrome/browser/canary.html) fixes the bug.

heinivanbergen says:

Killing core audio process did it for me on Macbook Pro 13 inch 2010

sufian says:

Having an issue with my 2012 Retina MBP where I only hear audio out of the right-side when using any headphones. This only started to happen after upgrading to Mavericks. Above mentioned work-arounds don't seem to help :(

garretthyder says:

Thanks, took a reboot for me in the end on Macbook Pro Retina pre-install Mavericks. Definitely a buzz kill. On my install I noticed there wasn't any coreaudiod or coreservicesd running, if you're the same you just have to go to View > All Processes as you're probably defaulted to My Processes.
Cheers

Mikael Abrahamsson says:

Haswell macbook pro, I have this problem as well. Sound completely dead, unplugging and re-plugging headset doesn't work, killing coreaudio doesn't help. Only reboot helps. Has happened twice for me in 72 hours.

Jenn Alex says:

I am having this very issue, with my brand new Haswell MacBook Pro. I got it the day it was released (coincidentally, just b/c I needed a new computer) and I am disappointed to find that after forking out a small fortune I have this annoying issue to deal with. I hope they fix this bug soon. Nothing helps for me except rebooting. I tried killing coreaudio to no effect.

iphoneV says:

Hey, have you gotten the issue fixed yet.. i have the same problem but my brand new has well mbp sounds like a scratched CD.. Any suggestions?

Stuart J W says:

iMac 2011, recent upgrade to Mavericks, losing audio regularly.
"Kill the Core Audio process" sounds like a plan, please give steps to achieve this.

Mikael Abrahamsson says:

I upgraded to 10.9.1 12 hours ago. Just had the problem again on late 2013 rMBP15 and had to reboot to fix sound. Tried killing coreaudiod, suspending etc. Only thing that works is reboot.

Mark Goodson says:

Thanks. It would be nice if Apple acknowledged the problem and suggested a work around, and what they are doing to fix it. As it is the user community is trying to scrabble around to fix what is a major issue.

muellermartin says:

Somebody in Apple Support Communities > Notebooks > MacBook Air > Discussions (topic "No sound out after wake up in Mavericks") suggested to reload the audio kernel extension by running these commands in a shell:

sudo kextunload /System/Library/Extensions/AppleHDA.kext
sudo kextload /System/Library/Extensions/AppleHDA.kext

This worked for me!

P.S.: I also submitted a bug report to Apple, maybe that helps…

insaneinc says:

THIS WORKS!
sudo kextunload /System/Library/Extensions/AppleHDA.kext
sudo kextload /System/Library/Extensions/AppleHDA.kext

Thanks MuellerMartin!

Jonathan Breslin says:

The Audio on my MBP Retina 2013 disappeared sometimes after putting it to sleep. But these command lines fixed it. At least for now. Made a copy paste to the notebook.app for future reference. Thanks for sharing, @muellermartin!

Ryan Munson says:

Thanks for this response muellermartin. This worked immediately! I ran these two commands with headphones plugged in and things are great.

Trevor Richardson says:

This worked for me. Thank you for the post.

Apd12 says:

Hi muellermartin, I was wondering if you could tell me how to run these commands in a shell (should I use the terminal)? I'm experiencing the same issues but I just can't find the way to run them.

Highly appreciated!

muellermartin says:

Hi Apd12, you're right: the Terminal application runs a shell, so this is the right place to run the commands. Just as reference for others: Simply run the "Terminal" application under /Applications/Utilities/

Then you type in (or copy & paste) this line first:

sudo kextunload /System/Library/Extensions/AppleHDA.kext

Note: Be careful with running commands with "sudo" (short for "superuser do" which means "run as admin"). They can cause serious trouble, especially if you don't know what the commands do… After typing the line press the enter/return key. You will be prompted for the password of the user account you're currently running. Note: You will not see the characters as you type. This is a security measurement and totally O.K. After typing the password press enter/return again and you should be done for the first line. Do the same for the next command (you certainly won't be asked for the password again for this session…):

sudo kextload /System/Library/Extensions/AppleHDA.kext

I hope this helped!

Apd12 says:

It did! thanks a ton, also for the quick response! Have a great weekend!

OregonMac07 says:

Rene:

I'd add to this thread's comments that there is one triggering event that is consistent on my Haswell MacBook Air: Google Chrome's Voice Search Beta extension.

Once I installed the Chrome Voice Search extension, the moment it is activated all audio on the system goes down. (I've notified Google and Apple via feedback.)

The solution muellermartin posted above is the only solution short of a reboot that brings back the audio for me.

David Carry says:

Having various issues with audio on iMac i7 2012 model. Distorted audio, complete loss, various glitches.... all since Mavericks upgrade. :(

Mark Goodson says:

Tried muellermartin's suggestion a couple of times, but it fails to unload (says something about having 2 instances). However I have a fix, use my Nexus 5 Android phone to play my audio when I'm in the office and my £200 chromebook at home ;)

Javier E Boza says:

Well its happening on my mid 2011 mac mini as well. If i try to play audio on my Dell u2711, I have to disconnect the displayport in order for it to play sounds and reconnect it. If i reboot, I have to disconnect the displayport again and it starts working.

If i try to play audio to my Samsung surround system my L/R speakers wont work no matter what i do. I know its not the surround system as it works fine on 2 HP pcs. Thought about trying to replace the HDMI just to rule it out, but seems like a OSX problem to me.

The only way the audio in this system plays is if i go optical out. Thats it..

i"m Not even using chrome at this point, just using iTunes. Seems like a bigger problem to me, it worked on Mountain Lion. Not earth shattering, but i sure hope someones working on a fix.

fannis says:

something missing on audio ....and the headphones is dead...no red light ..just dead
macbook pro early 2008....its my second day try to fix it in any way..couse i connect speakers in the headphone line.....something missing from the sound board ....and i can't choose headphones.....almost 30000 has this problem ..what apple do?

Chris Stratton says:

I get the same thing on my late 2013 iMac. Switching audio sources in preferences does the trick for me most of the time. However I decided to switch from using Chrome after reading this article and so far I haven't had this issue using Firefox or Safari. Whereas with Chrome open constantly it'd happen at least several times a day. Has anyone figured out what it is about Chrome + Mavericks causing this? I don't get this issue using Chrome on my early 2011 MBP with OS 10.8.5 installed.

Dan Loh says:

Just happened to my MBA 2012 today. I googled and saw this pressing 'command+option+P+R' solution. Tried it and it worked for the forst time, when it laptop went mute again just now that method didn't work. The system asked to reinstall OS X. That's what I'm doing now, surfing for answers with my iPad while waiting for it to reinstall...*sigh

Mr_Pique says:

MacBook Air mid-2011 with Mavericks: When I switch between my system speakers and my USB ones, (i.e. unplug or plug in my USB speakers), the audio quits. I have to stop and re-start the player to get the audio to resume. This was not an issue with the same speakers in previous versions of OS X.

Nikki Nsr says:

how do you kill the core audio process?!

Rob Park says:

killing the core audio process worked for me. Thanks so much!