AirPods Pro and Beats Solo ProSource: iMore

Apple AirPods Pro earbuds are trendy because of its noise cancelation and transparency sound capabilities. These functions are greatly enhanced when you use correctly sized tips. To assist you with sizing, the AirPods Pro comes with a choice of small, medium, and large silicone ear tips.

The iPhone maker also offers an Ear Tip Fit Test to help you achieve the best possible sound quality and noise cancellation. The test, which is available on your iPhone once it's linked to your AirPods Pro, isn't perfect. It often fails. Luckily, there are some troubleshooting tips you can use to receive a positive result once again.

Airpods Pro

AirPods Pro

A worthy upgrade for anyone who wants a perfect Apple accessory that has a much better listening experience — especially when you're on the go.

Fixing the test

As we previously noted, the AirPods Pro Ear Tip Fit Test is designed to ensure you have the best seal possible for each earbud. To get a successful test on each earbud, you must first make sure you have the correct sized ear tips in place. A good rule is if the ear tip feels too large in your ear or is uncomfortable, try a smaller ear tip, and so forth.

Test the different tips

Don't be surprised if you're ear sizes are different. In other words, you might have to use a different sized tip for each ear. After hours of trying to get the right fit for my AirPods Pro, I figured out that I needed a larger tip for my left ear.

Move the tips around your ears

If changing the tip sizes doesn't give you a positive Ear Tip Fit Test, start moving the tips around inside your ears, then do another test. I've noticed the more vertical the buds inside my ears, the better. You can order new ear tips on the Apple website.

Push them in further

Ear Tip TestSource: iMore

If you're convinced the size of your ear tips is correct, but you still get a bad test result, try pushing the tips into your ears more during a test. If you then get good test results, the tips were probably too small, so you should swap them out with larger tips and try again.

Time to clean

If you still can't get a positive test result, it's time to begin cleaning each earbud. To do so, you should follow Apple's guidelines.

These include:

  • Don't run AirPods or AirPods Pro underwater.
  • Use a soft, dry, lint-free cloth that's lightly dampened with fresh water.
  • Allow them to dry before placing them in the charging case.
  • Do not attempt to use them until they are completely dry.
  • Make sure not to get any liquid in the openings.
  • Clean the microphone and speaker meshes with a dry cotton swab.
  • Don't use sharp objects or abrasive materials to clean your AirPods or AirPods Pro.

Of the suggestions below, I've found the most success by cleaning the speaker meshes. Unfortunately, ear wax builds up on the earbuds and can affect the seal.

Reset and repeat

Are you still having problems? You can reset your AirPods and see if that helps.

Contact Apple, return them

AirPods Pro HeroSource: iMore

As a last resort, you can contact Apple Support and ask about getting a new pair under the one-year limited warranty. Be sure to follow the previous suggestions first before contacting Apple. The support representative will want to know which troubleshooting tips you've tried before offering a return and replacement.


If you've experienced seal problems with your AirPods Pro and found another way to pass the fit test, we'd like to know. Let us know in the comments below.

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