Apple is looking into Apple Watch Series 8 and Ultra microphone problems

Apple Watch Ultra hiking workout
(Image credit: Joe Wituschek)

Tech products tend to run into issues every now and then, and the latest victims seem to be the new Apple Watch Series 8 and Apple Watch Ultra. These watches launched recently alongside the new iPhone at the Apple September event, and users have been reporting microphone problems with these watches.

A new report by MacRumors claims Apple is aware of these issues and is investigating them. A fix may be coming soon, given that Apple usually releases quick fixes for issues similar to this one.

Apple memo hints a fix for Series 8 and Ultra microphone issues may be on the way

We at iMore are fans of the new wearables; our Apple Watch Series 8 review calls it "an excellent piece of kit," noting that "it’s the best flagship watch the company has ever created." (We also said it pales in comparison to that hot new Ultra.) But even the best products can have bugs, right?

We reported about microphone issues in the Watch 8 and Ultra issues a few days ago. Multiple users have claimed in forums and chat boards that their devices had microphone problems that disabled some features, including Siri and other apps. The microphone reportedly stops working after some time, and the watch displays an error. 

A demonstrated example was the Noise app, which shows an error that says "Measurement suspended," followed by "The Noise app cannot check sound levels when Apple Watch is in Water Lock or while the microphone or speaker is in use."

MacRumors says it has obtaind a memo from Apple which says that the company is aware of the issues. Apple also said that restarting the watch can get rid of the issues, although only temporarily. Thankfully, this means that the issue likely isn't hardware related.

Apple also recommends that users should ensure their watch is on the latest version of watchOS. This could mean that Apple is working on a fix which may arrive soon, especially since the bug is limiting features. We can expect these issues to be fixed in the next watchOS update now that Apple has acknowledged the issue, even though it doesn't seem to have said so explicitly in the memo.

Both the watches are among the best Apple watches you can get right now, but if microphone features are important to you, you might want to hold off on your purchase until a fix is out.

Palash Volvoikar

Palash has been a technology and entertainment journalist since 2013. Starting with Android news and features, he has also worked as the news head for Wiki of Thrones, and a freelance writer for Windows Central, Observer, MakeUseOf, MySmartPrice, ThinkComputers, and others. He also worked as a writer and journalist for Android Authority, covering computing, before returning to freelancing all over town.