How to turn off Activation Lock with Apple
If all else fails, Activation Lock is turned on, and you can't turn it off, you still have an option:
You can either call AppleCare or go to your local Apple Store and present proof of ownership. From there, Apple will confirm that it is indeed your iPhone or iPad and, if satisfied, remove the Activation Lock for you.
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Mick is a staff writer who's as frugal as they come, so he always does extensive research (much to the exhaustion of his wife) before making a purchase. If it's not worth the price, Mick ain't buying.