How to remove Activation Lock and turn off Find My iPhone on iPhone or iPad
How to turn off Activation Lock with Apple
If all else fails, Activation Lock is turned on, and you can't turn it off, you still have an option:
You can either call AppleCare or go to your local Apple Store and present proof of ownership. From there, Apple will confirm that it is indeed your iPhone or iPad and, if satisfied, remove the Activation Lock for you.
- AppleCare phone numbers (opens in new tab)
- Apple Store locations (opens in new tab)
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Rene Ritchie is one of the most respected Apple analysts in the business, reaching a combined audience of over 40 million readers a month. His YouTube channel, Vector, has over 90 thousand subscribers and 14 million views and his podcasts, including Debug, have been downloaded over 20 million times. He also regularly co-hosts MacBreak Weekly for the TWiT network and co-hosted CES Live! and Talk Mobile. Based in Montreal, Rene is a former director of product marketing, web developer, and graphic designer. He's authored several books and appeared on numerous television and radio segments to discuss Apple and the technology industry. When not working, he likes to cook, grapple, and spend time with his friends and family.
just 2 be clear the one i got iS NOT HOT! i got it on GUMTREE from a backpacker & i think when she got home or to wereva she was going she pulled a SCAM & lockd me out of da phone so she could get a new one from APPLE as aftEr a few days a screen came up say1ng phone was locked.... SOOOOOOO... HOW DO i RESET THE PHONE (LikE THOSE CRAFTY CH1NESE i'VE BEEN READ1NG ABOUT LOL)j iT SAYS = iPhone is Disabled-Connect to iTunes
SOS 0nly (into left corner of screen)
EM ERGM ENCY in middle of screen under iPhone is Disabled-Connect to iTunes
CAN SUM 1m PLS HELP ME =MANY THX!! [contact info removed per rules]