How to remove Activation Lock and turn off Find My iPhone on iPhone or iPad
How to erase an iPhone, iPad, or Mac with iCloud.com
- Click Find My iPhone on the iCloud website, from any web browser on your Mac or Windows PC.
- Sign in to your iCloud account when prompted.
- If you're not immediately taken to Find My iPhone, click on Find My iPhone from the Home menu.
- Click on All Devices at the top of the Find My iPhone screen.
- Click the device you'd like to erase.
- Click Erase (device) on the upper right of the screen, beneath the picture of your device.
- Click Erase.
The device will now be wiped of its content and settings. Make sure you're sure that you're sure you want to erase your iPhone, iPad, or Mac, because when it says "Erase," it means "Erase." All of it. If you plan on selling your device, note that erasing it via Find My iPhone may not necessarily disable Activation Lock. You'll need to sign out of iCloud on the device to fully disable Activation Lock.
Updated October 2018: Updated for the latest version of iOS.
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Rene Ritchie is one of the most respected Apple analysts in the business, reaching a combined audience of over 40 million readers a month. His YouTube channel, Vector, has over 90 thousand subscribers and 14 million views and his podcasts, including Debug, have been downloaded over 20 million times. He also regularly co-hosts MacBreak Weekly for the TWiT network and co-hosted CES Live! and Talk Mobile. Based in Montreal, Rene is a former director of product marketing, web developer, and graphic designer. He's authored several books and appeared on numerous television and radio segments to discuss Apple and the technology industry. When not working, he likes to cook, grapple, and spend time with his friends and family.
just 2 be clear the one i got iS NOT HOT! i got it on GUMTREE from a backpacker & i think when she got home or to wereva she was going she pulled a SCAM & lockd me out of da phone so she could get a new one from APPLE as aftEr a few days a screen came up say1ng phone was locked.... SOOOOOOO... HOW DO i RESET THE PHONE (LikE THOSE CRAFTY CH1NESE i'VE BEEN READ1NG ABOUT LOL)j iT SAYS = iPhone is Disabled-Connect to iTunes
SOS 0nly (into left corner of screen)
EM ERGM ENCY in middle of screen under iPhone is Disabled-Connect to iTunes
CAN SUM 1m PLS HELP ME =MANY THX!! [contact info removed per rules]