What you need to know
- Some iPad users are unable to get Apple Fitness+ yet.
- Users are experiencing issues when trying to download the app on the App Store.
While Apple Fitness+ showing up for iPhone and Apple TV users after the latest iOS and tvOS update seems to be generally solid, some iPad users have been unable to get the Fitness app on their iPad after installed iPadOS 14.3.
One issue has been pointed out by MacRumors in which users who attempt to download the app from the App Store are being told that it is incompatible with their device, even after updating to the latest version of iPadOS.
iMore's own Bryan Wolfe, after installing iPadOS 14.3 on his iPad Pro, has reported that he is experiencing that exact issue. The app did not install automatically with iPadOS 14.3 and he is currently unable to download it from the App Store.
I, on the other hand, found that the Fitness app was automatically installed on my 4th generation iPad Air when I updated to iOS 14.3. It could be that Apple added that auto-install to the update once they learned about the App Store compatibility issue, but that is just speculation.
One iMore reader commented that simply restarting their iPad after receiving the error cleared it and allowed them to download the Fitness app, so feel free to try and see if that works for you if you are experiecing the issue.
It's currently unclear what is causing the issue for some users who were looking forward to experiencing Apple Fitness+ on their iPad on launch day. If you are still having an issue, try following this link to the Fitness app (opens in new tab) for iPad on the App Store.
Apple Fitness+ launched today with the latest updates to iOS, watchOS, iPadOS, and tvOS. Those who recently purchased an Apple Watch will receive three months of the service for free. For everyone else, it will cost $9.99 per month, $79.99 per year, or is included in the Apple One Premier bundle.
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Joe Wituschek is a Contributor at iMore. With over ten years in the technology industry, one of them being at Apple, Joe now covers the company for the website. In addition to covering breaking news, Joe also writes editorials and reviews for a range of products. He fell in love with Apple products when he got an iPod nano for Christmas almost twenty years ago. Despite being considered a "heavy" user, he has always preferred the consumer-focused products like the MacBook Air, iPad mini, and iPhone 13 mini. He will fight to the death to keep a mini iPhone in the lineup. In his free time, Joe enjoys video games, movies, photography, running, and basically everything outdoors.
Simply restarting the iPad, after upgrading to iPad OS 14.3, allows the app to be downloaded and removes the error message.
Thanks for the tip! I'll add that as a possible solution to the article.
Fitness didn't automatically show up on either iPad here. Couldn't find it in the store either. Searching online for Fitness on iPad found a MacRumors article that had a link which went right to it in the store and it downloaded, installed and ran fine. I really think Apple could have done better than this. Shouldn't have to install a lengthy update(s), and hunt for the app for a service I've been paying for for a month. (Early Apple One adopter).
Thanks for letting me know! I’ve added the App Store link to the article in case anyone else is still experiencing that issue.
Did the update to 14.3. Did the restart. App still not showing up in App Store. Used what appears to be 2 different direct links. No luck on our iPad Pro 2017.
That is really wild. I haven't seen another solution out of what you have already tried (I also updated the article with a direct link but I imagine you may have already tried that one). I would recommend contacting Apple Support at this point. Let me know if you figure it out!
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