Daily Tip: how to contact iTunes support with billing and account questions
Double-billed, have a purchase you didn't make, or just have a problem with an iTunes purchase and wondering who to contact an how? There are millions of users and credit cards on file with iTunes, so every once in a while weird issues are bound to pop up. Unfortunately iTunes doesn't have a phone line to call but they do have a pretty good support team that answers e-mails and deals strictly with iTunes billing issues. Keep reading and we'll show you how to contact them!
All you'll need to do in order to contact iTunes customer support is find the problem invoice on your iTunes account and e-mail them a little blurb explaining the issue. You can find your invoice in either the email receipt iTunes sends you after you purchase an app (or a few apps, they try to bundle them to lower credit card transaction fees), or by logging into your account via the iTunes desktop app and then clicking on Purchase History.
Once you have the right invoice...
I've always had a great experience when dealing with them. They always seem to respond promptly and resolve the issue at hand. What was your experience? Let us know!
Tips of the day will range from beginner-level 101 to advanced-level ninjary. If you already know this tip, keep the link handy as a quick way to help a friend. If you have a tip of your own you'd like to suggest, add them to the comments or send them in to email@example.com. (If it's especially awesome and previously unknown to us, we'll even give ya a reward...)