Update: Apple has pulled the iOS 9.3.2 update for the 9.7-inch iPad Pro and is working on a fix. Apple provided an updated comment to iMore on the issue:
"We're working on a fix for an issue impacting a small number of iPad units that are receiving an error when trying to update the software," an Apple spokesperson told iMore. "We'll issue an update as quickly as possible."
Below is our previous report.
Apple's recent iOS 9.3.2 software update has left some iPad's reporting "Error 56", which the company's support page defines as a "hardware issue". Affected iPads won't start up beyond the error and, instead, present the "Connect to iTunes" screen. Apple provided iMore with the following statement:
"We're looking into a small number of reports that some iPad units are receiving an error when updating the software," an Apple spokesperson told iMore. "Those unable to restore their device through iTunes should contact Apple support."
The reports of "Error 56" were rounded up earlier this week by MacRumors.
If you're affected, as stated in both the support document and Apple's comment above, connecting to iTunes and attempting a restore is the first trouble-shooting step you can try. Next is call to Apple support or a schedule a trip to the Genius Bar.
And let me know if either of those things work for you!
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