Having trouble with Apple Music? We've written a wealth of troubleshooting articles on the subject, but if you're still running into an issue, it might be time to talk to the experts.
Why contact Apple?
Well, for one, they made this stuff: If you're running into a software bug, the developers should know about it. If you're dealing with mis-matched tracks, the only way you'll get those tracks fixed is by letting the engineering team know something's wrong.
Also, as much fun as complaining on your social media network of choice is, it won't get your problem fixed unless someone high up on the Apple totem pole happens to follow you. (Chance of that: unlikely.)
How to contact Apple about your Apple Music problems
- Visit apple.com/support/contact and click Get Started.
- Scroll down to the iTunes & Apple Music icon and click on it.
- Click on Apple Music.
- From here, you can choose Accounts, Billing, & Registration, Apple Music for iPhone, iPad, & iPod touch, or Apple Music for Desktop. Select the topic that best-describes the problem you're having, and continue. You'll then get a variety of more-specific issue suggestions from which to pick.
- Once you've selected your problem, you have three options: Talk to Apple Support now; schedule a call; or call Apple Support later.
Hopefully, someone at Apple has a solution for your Apple Music issue. If you're still running into problems, feel free to bug us in the comments and we'll try and troubleshoot to the best of our ability, but keep in mind: As we are not Apple, we can only go so far!
We may earn a commission for purchases using our links. Learn more.
Hell froze over, pigs flew, and Google added Split View to Gmail for iPad
Google's reputation for being awfully slow to adding support for new iOS features is well earned but it's now added support for Split View on iPad. And it only took five years.
'Greyhound' star Tom Hanks isn't a fan of the movie's Apple TV+ debut
Tom Hanks stars in "Greyhound," a movie that should have been hitting cinemas. But COVID-19 put paid to that and Hanks isn't happy he's had to settle for Apple TV+.
Keep your gear charged with this 10000mAh USB-C power bank down to just $9
This power bank features both 18W PD USB-C and Quick Charge 3.0 USB-A ports. It's slim and light and can refill most modern phones at least twice over making it a perfect addition to your daily carry. Use the below coupon to save.
Get a wireless charger for hassle-free charging
Want to try out or love the idea of Qi-charging? These are our favorite wireless chargers for iPhone!