Skip to main content

Pokémon Sword and Shield are causing Roku devices to crash, here's how you can fix the problem

Pokemon Sword and Shield
Pokemon Sword and Shield (Image credit: iMore)

What you need to know

  • Pokémon Sword and Shield have been released.
  • Players who also have Roku devices are running into problems, as the games are causes Roku devices to crash.
  • Roku has issued an update to solve this issue.
  • You can grab Pokémon Sword (opens in new tab) and Shield (opens in new tab) for $60 at Amazon.

Pokémon Sword and Shield were recently released and unfortunately, they are causing owners of Roku devices some unexpected problems. Users of Roku devices on the same network as these games are having their devices crash and get stuck in infinite loops, a problem the company verified on Reddit.

Fortunately, Roku has issued an update that should solve this problem. If this issue is affecting you, or you want to prevent it, here's what you need to do.

  • Click the Home button on your remote
  • Select Settings
  • Select System
  • Select System Update.

If you're still having issues after performing the update, then we'd recommend contacting Roku. In the meantime, if you haven't decided to grab either of the new games yet, you can check out our review of Pokémon Sword and Shield right here.

Samuel Tolbert
Samuel Tolbert

Samuel Tolbert is a freelance gaming writer who started working for iMore and its sister sites Windows Central and Android Central in July 2019. He handles news, previews, reviews, and exclusive original reporting, and has also been featured on TechRadar.

With a background studying engineering before he shifted his focus to gaming journalism, he's skilled at identifying technical advantages and disadvantages provided by different hardware. If he’s not writing something, he’s off playing video games, spending time with his pets, exercising, or reading. He's also fond of trying to draw things with his iPad.