New Apple Store app update readies for Apple Vision Pro orders — “Prepare for pre-order” section will include tool to scan your face before ordering

Apple Vision Pro preorder
(Image credit: Apple)

If you’re ready to hit the ‘preorder’ button on the Apple Vision Pro, the latest Apple Store update will show you everything you need for the big day.

Preorders for Apple’s AR headset finally go live on January 19 at 8 AM PT, for a release at the same time on February 2. Up until now, many of the details for the Apple Vision Pro preorder process have been hidden; the new Apple Store update presents you with a brand new tab called “Prepare for pre-order” that explains exactly what you will need.

First, you will need an iPhone or iPad so that you can scan your face. This will suggest the right size headband and Light Seal to make sure it sits properly on your head and fits comfortably. Your Apple Store app has to be up-to-date for the headset to work, and it's going to act as part of the preordering process on the date. This update has not gone live on the non-US version of the Apple Store, given there’s still no release schedule for the rest of the world. 

An easier ordering process 

If the Apple Vision Pro sells out “soon after it is available,” as one top analyst suggests, it seems like the longest part of the process for many who actually get a preorder will be scanning their face and getting the right size. Of course, if you’re willing to wait until launch instead, you can try the Apple Vision Pro for free in an Apple Store.

Interestingly, the preorder page says that those with glasses should have their prescriptions handy for getting their Zeiss lens inserts, but clarifies that expired prescriptions won’t count and some prescriptions are not supported. The page doesn't say why but it could have something to do with some prescription sizes being too thick to be comfortably housed in the headset. Hopefully, those looking to order who have a prescription will get more information before preorders officially go live. iMore has reached out to Apple for more information.

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James Bentley

James is a staff writer and general Jack of all trades at iMore. With news, features, reviews, and guides under his belt, he has always liked Apple for its unique branding and distinctive style. Originally buying a Macbook for music and video production, he has since gone on to join the Apple ecosystem with as many devices as he can fit on his person. 


With a degree in Law and Media and being a little too young to move onto the next step of his law career, James started writing from his bedroom about games, movies, tech, and anything else he could think of. Within months, this turned into a fully-fledged career as a freelance journalist. Before joining iMore, he was a staff writer at Gfinity and saw himself published at sites like TechRadar, NME, and Eurogamer. 


As his extensive portfolio implies, James was predominantly a games journalist before joining iMore and brings with him a unique perspective on Apple itself. When not working, he is trying to catch up with the movies and albums of the year, as well as finally finishing the Yakuza series. If you like Midwest emo music or pretentious indie games that will make you cry, he’ll talk your ear off.