Apple sends out refund instructions for unauthorized in-app purchases
Apple is sending letters to eligible customers regarding its recent settlement with the Federal Trade Commission regarding in-app purchases, offering refunds for some instances where children were able to make these purchases without the parents' knowledge or permission. In order to claim their refund, customers will need to find their in-app purchase records, send their request to Apple, and provide details about the purchases. Apple also says that they are introducing new parental controls that will make these purchases more difficult in the future, according to Apple Insider:
We've heard from some customers that it's too easy for their kids to make in-app purchases. As a result, we've improved controls for parents so they can better manage their children's purchases, or restrict them entirely. Additionally, we are offering refunds in certain cases.
What do you think of Apple's handling of this issue? Let us know below in the comments.
Source: Apple Insider