If your iPhone or iPad keeps shutting down, here are some fixes you can try!

Whether it's an old or new iPhone, an iPad Pro, or an iPad mini, if your device keeps turning off at random, when the battery isn't even depleted, there's a lot you can try on your own before contacting Apple for help. Sure, sometimes it's a hardware problem with the battery or electronics, but often enough it's a software issue that a few simple steps can fix. If so, follow along and we'll get you back up and functioning smoothly in no time!

1. Force Restart

If your iPhone or iPad won't charge, one of the first and easiest things to try is a hard reset. Whether it's really shutting down on its own, or it's rapidly depleting the battery due to rogue processes or Wi-Fi or cellular radio activity, a forced restart can help. Make all the "reboot Windows" jokes you want but sometimes bad bits get stuck and need to be flushed out.

  1. On an iPhone 6 s or older, press and hold down both the Sleep/Wake button and the Home button at the same time.
    • On an iPhone 7 or newer, press and hold down both the Sleep/Wake button and the Volume Down button at the same time.
  2. Keep them held down until you see an Apple logo.
  3. Let go.

Once your iPhone or iPad has rebooted, wait and see. If it stays on and operational, you're good. If not, or if it won't reboot, go on to the next step.