Apple Retail

Watch former retail chief Ron Johnson talk about his time at Apple

Former Apple Retail chief Ron Johnson recently spoke about his time at Apple during a presentation at Stanford's Graduate School of Business. Johnson spoke at length about his interactions with Steve Jobs, and finding his creativity after joining Apple.

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Apple's retail vision is to bring 'surprise and delight' to every Apple customer

Apple Senior VP of Retail and Online Stores Angela Ahrendts had recently sent out her first memo to retail employees, outlining Apple's vision for retail ahead while also asking for employee feedback to improve the experience in stores.

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Omotesando Apple Store — Behind the scenes video sneak preview!

Apple has posted a behind the scenes sneak preview of the new Omotesando, Tokyo Apple Retail Store, set to open this Friday, June 13, 2014.

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One on one with the Apple Store's One to One training

Editor's note: While the more frequent, tech-savvy of iMore's readers might already know their way around an iPhone, iPad, or Mac, for anyone new to Apple, or family and friends not-so-familiar, Apple Retail offers an amazing array of training options that really don't get the attention they deserve. My mom had the opportunity to check out One to One recently and was so thrilled with the experience she offered to write about it for us. Needless to say, I loved the idea. Here's her review! - Rene

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As usual, Apple looking to restrict retail employee vacation time in September

Apple has predictably blacked out September holidays for retail employees. This is a busy back-to-school season, and with any luck, patrons will be able to pick up an iPhone 6. The vacation restrictions are being spotted in Germany, and are likely to be applied elsewhere in Europe, if not worldwide.

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Apple wants to take your old iPhone and give you a new iPhone

Apple is now launching an upgrade program at its retail stores where customers can bring in an old iPhone and walk out with a new iPhone 5s or iPhone 5c for free. According to the promo, users must bring in their old iPhone for recycling where they can get credit applied towards a new iPhone upgrade.

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Apple takes #2 online retailer position from Walmart

Apple's success in online retail is climbing steadily according to the latest numbers. Of course Amazon still has a massive lead, but online only constitutes about 10% of Apple's business. Overall, Apple's e-commerce revenue was bumped up to $18.3 billion in the last year, which is up 24% from the year prior. This was enough to overtake Staples and Walmart, who earned $10.3 and $10.04 billion respectively within the same period. It's also interesting to note that Costco climbed over Best Buy in online sales too.

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Apple reportedly readying two more retail stores for New York City

Apple could be getting ready to open two additional retail stores in NYC, home to the already iconic locations at 5th Avenue, Grand Central Station, SoHo, the Upper West Side, and West 14th Street. The new Apple Retail Stores would in Manhattan's Upper East Side and at below the new World Trade Center's Transportation Hub.

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Angela Ahrendts taking her time moving to Apple

Angela Ahrendts, incoming SVP of Retail at Apple, seems to be taking her time leaving her current post as CEO of Burberry, and the company has yet to announce her departure date. Ahrendts is supposed to start this spring, and is available to leave Burberry starting this month, having finished her six-month notice term. But it appears that she will stay with the company a little longer, helping to ease the transition to her successor. She may also be staying while negotiating the terms of a possible £8 million in share bonuses from Burberry, according to The Guardian:

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First Turkish Apple Store opens in Istanbul

As expected, Turkey's first Apple Store has opened at Zorlu Center in Istanbul. The glass-clad store, topped with an Apple logo and surrounded by fountains, was first seen a few days ago on Instagram, however yesterday marked its official opening.

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