App Store Devs: Renew Your Contracts... When Apple's Good and Ready to Let Ya!

Almost a year ago, Apple held their iPhone SDK Roadmap Event and unleashed the App Store concept on the world. Developers signed up for iTunes Connect contracts, and now their first year is almost up and they need to renew.

One problem: Apple doesn't yet have a renewal process in place.

Wha-wha-wha-what? Erica Sadun over at Ars Technica (following an article in Apple Insider) looked into it and found the right side of the Apple didn't seem to know from the left:

When we explained that we were looking both to renew ADC memberships and to update iTunes Connect contracts, the representative instructed us to send a query to [...] We did in fact contact the iTunes Connect e-mail address, who wrote back to us saying, "Please refer to the Contact Us links at the bottom of iTunes Connect. devprograms should be able to assist you." Apparently 1 Infinite Loop does not just refer to a corporate street address.

Yikes! Hopefully -- for the sake of developers and those of us who want to continue seeing apps in the App Store -- Apple will sort this right quick.

Any developers manage to get a better answer from Apple?

Rene Ritchie

Rene Ritchie is one of the most respected Apple analysts in the business, reaching a combined audience of over 40 million readers a month. His YouTube channel, Vector, has over 90 thousand subscribers and 14 million views and his podcasts, including Debug, have been downloaded over 20 million times. He also regularly co-hosts MacBreak Weekly for the TWiT network and co-hosted CES Live! and Talk Mobile. Based in Montreal, Rene is a former director of product marketing, web developer, and graphic designer. He's authored several books and appeared on numerous television and radio segments to discuss Apple and the technology industry. When not working, he likes to cook, grapple, and spend time with his friends and family.