Zoom has fixed one of the biggest complaints about its platform
What you need to know
- Zoom has fixed an issue with its service which saw data routed through China.
- It had previously emerged that call data was sent to China even if all the participants were based in the US.
- Zoom has now added controls for data routing for paid customers.
Update: Zoom reached out to us to clarify its latest blog post stating:
**Zoom's most recent update, as detailed below, is designed to give paid users "further control" regarding where data is routed. **
Zoom has updated its platform to give paid users more control regarding data routing.
In a blog post Zoom stated:
Security and privacy concerns were previously raised after it emerged that Zoom call data was being routed through China. Whilst this latest update brings selection for data centers globally, it is clearly meant to address this specific issue. Notably, Zoom has made China an 'opt-in' option, rather than opt-out, and customers who don't select China by April 25 won't be able to connect their account to China for data transit.
This will not stop people from any deselected region from joining your call, but Zoom notes there may be "some latency or performance issues." Zoom also noted that this does not apply to Zoom Phone or related features, only meeting and webinar traffic. The blog continues:
Zoom has also added new cloud recording password guidelines, linking accounts, voicemail PIN and call recording access updates over the weekend. You can read the full report here.
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Stephen Warwick has written about Apple for five years at iMore and previously elsewhere. He covers all of iMore's latest breaking news regarding all of Apple's products and services, both hardware and software. Stephen has interviewed industry experts in a range of fields including finance, litigation, security, and more. He also specializes in curating and reviewing audio hardware and has experience beyond journalism in sound engineering, production, and design.
Before becoming a writer Stephen studied Ancient History at University and also worked at Apple for more than two years. Stephen is also a host on the iMore show, a weekly podcast recorded live that discusses the latest in breaking Apple news, as well as featuring fun trivia about all things Apple. Follow him on Twitter @stephenwarwick9