Apple Store

iPhone in the USA: Apple 8am Kicks and AT&T Dirty Upgrade Tricks

Live in the USA and want an iPhone 3G? Better get up early! We already told you how AT&T stores would be opening up at 8am sharp, and now Apple Stores will be following their lead. (And if you're in NYC and want to get it at the giant glass cube flagship, the line-up has already started, so hurry up and get your spot behind the hippies!)

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Apple Store Employees on the iPhone 3G: Plead the 5th!

Apple Insider claims to have gotten their hands on a three page memo from Apple to Apple Store staff containing a form of Frequently Asked Questions. We say "a form" because the officially dictated answers to almost all customer questions are pretty much variations on "we dunno."

Highlights include:

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Kiefer Sutherland Plays 24 Card for iPhone 3G. Doesn't Get Jack.

BoomBoom. BoomBoom.

Would, for Kiefer's sake, that it was an episode of 24 and he could just ask the writers to script him in a tasty new iPhone 3G (or just work out a product placement with Apple). Sadly, in the real world, no matter who you might think you are, how entitled a cele-bratty you may have become, and how much fiction has become substantially linked with fact in your braid, no one -- and we mean no one -- plays the snob card better than Apple.

So, if you walk into a New York Apple Store and demand the manager give you a pre-lease iPhone 3G, even if you're the star of a decreasingly popular, increasingly formulaic serial drama, don't expect to leave with anything more than a perfectly balance, elegantly finished, state-of-the-art DENIED for your trouble.

(Most likely, the manager, like 99% of other Apple employees, hasn't even held the iPhone 3G yet, much less been given a secret stash to pass on to celebrity walk ins. Either that or the manager must have feared Kiefer would try to unlock the iPhone right there in the store. He is, after all, a well known pirate... Video proof after the break...)

Update: Or maybe not: Jules lets us know in the comments that it was all just a fun game by The Defamer. Still any chance to watch Kiefer take down a Christmas tree is one worth taking. - Dieter

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Apple Store Down! Apple Store Down!

We repeat, this is not a drill! The Apple Store is Down! Reports are flooding in from all over the globe... Details are sketchy but authorities urge everyone to stay calm and proceed to TiPb where live meta-blog coverage of Steve Jobs' WWDC 2008 Keynote will begin soon.

Now find your loved ones. Cling to them. And hold to hope. The Apple Store WILL be back. And it will once again restore your childlike sense of wonder.

Boom-time approaches people...

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WWDC Update: New Apple Store Signs and the Firmware's All Primed?

First up, Engadget reportedly got their techie mitts on a leaked version of the iPhone's (final?) 2.0 firmware and are kind enough to share the following juice details:

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Harold & Kumar Get Banned From the Apple Store

Okay, so their names weren't really Harold & Kumar (Fukaba and Vincenti, for the record), but then again it doesn't really sound like they were banned for life from the Apple Store as initial Interwebs rumor mongering suggested, b'okay?

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5th Avenue Apple Store Closed: 3G iPhone Commercial?

24 hours. 7 days a week. 365 1/4 days a year.

That's how often the Apple Store on 5th Avenue in New York City is open. Don't know which one I'm talking about? The big glass cube on the most expensive street in the world! This flagship store is perhaps the brightest jewel in Apple Retail, often hosting performances from the likes of Maroon 5 & Linkin Park and becoming a new landmark for tourists to visit in the city that never sleeps. It's open all day, everyday.

Well, if you don't count today.

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7 Tips for Better Apple Store Service

Well known consumer-friendly site, the appropriately named Consumerist, brings the confessions of an anonymous Apple Specialist. While these cover everything Apple sells, from Macs to iPods, they certainly apply to the iPhone.

Top tips? If you can't reset or restore your iPod (or iPhone!), it's done. AppleCare extends your warranty, that's it. .Mac and ProCare may not be worth the cash, but One-to-One is a deal. If your item (and iPhone?) is outside the return date, Apple may take it back if it's still sealed, maybe even if it's not. No insider info on unreleased product. And the email survey is your one way ticket to managerial ear-time.

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Apple Store is Down, I May Be To Blame

Store.apple.com is down right now, which usually means one of tow things. Either Apple's IT staff is performing maintenance on their servers, or new products are about to be posted. Nope, neither is the case. The real reason; I bought a second iPhone today, and that brought the online store to its knees. Yes, that's it. Take that, Apple. Fortunately the store went down after my iPhone shipped.

Now to track my package and bring Fedex down as well.

[update:] It's back up and it appears to be nothing more than a maintenance update. I noticed the site was having issues throughout the day, shortly after I placed my order.

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Apple Quietly Kills 4GB iPhone Model, Dozens Mourn

As some of you early risers noticed, Apple's online store was down in the wee morning hours, receiving a slight make over and badly needed paint job. When it went back online one product was conspicuously absent; the 4GB iPhone model. It seems Apple has quietly but publicly executed the iPhone that nobody seemed to want.

This was expected since Jobs slashed the price of the popular 8GB to $399, and made no mention of the 4GB model. So no surprise here. Move along, nothing to see here.

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