Apple Store

Apple Store Finally Dumping WinCE-Inducing Payment Systems?

Yeah. Apple Stores use what appear to be Soviet-era Windows CE handsets from Symbol to process credit card transactions on the floor. It's their secret shame. All that beautiful, elegant, perfectly balanced mobile technology in the iPhone and the iPod touch and their front-facing staff is stuck using devices straight out of 1960s garage sci-fi.

Well, the times they may finally be changing. Apple Insider reports that:

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Attack of the iClones: Microsoft Retail Store Edition

First they clone the handsets. Then they clone the App Store. Then they clone MobileMe. (Not to mention Windows 7's "dock" block...) What's left for Microsoft to clone? The Apple Retail Stores, of course.

Enter: the Microsoft Store!

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Apple Stores to Re-Focus on iPhone and Apps?

The Apple Stores have been nothing less than modern retail marvels. Picking the brains (and talent) of the best of the best behind the GAP and Target by Design, Apple has out-performed even Tiffany's in revenue per square foot with their focus on customer service and lifestyle product layout.

But is all that about to change? Maybe, according to rumors. Not only will they be shifting focus to promote key Mac software like iLife 09 in an effort to lure in more and more "switchers", Apple Insider says:

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Box.net... for your iPhone!!!

Are you wishing you had iDisk on your iPhone? Bummed you don't? Looking for an alternative? Then look no further! Arstechnica informs us thatBox.net has just released an app for the iPhone! For those of you that don't know, Box.net is a free service that gives you online access to 1GB of storage. Now, you can access this information directly from your iPhone! 

After logging in you have access to your folders and documents; if the iPhone can render it, you can view it! You can even share folders with the handy "Share" button. You can also upload photos as well, but regretfully, only one at a time. 

One neat feature is that if you share a file, you will be notified of an update via the updates section located in the bottom left of the app!

This is a 1.0 release, and we are looking forward to what new features Box.net might bring us! I took some pictures from my iPhone below, enjoy!

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In the Forums: How to Swap out Your Broken iPhone at an Apple Store

Have you checked out our forums lately? The community is growing and the commentary is getting better and better each day. Unconvinced? I’ll bring out a thread, a post, a topic, or a comment directly from the forums and post it on TiPb’s front page every week to prove it to you. We here at TiPb love the interplay, quid pro quo, repartee with our readers, so step up your creativity and tighten up your diction, you could be next!

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Is the iPhone 3G Bad for Mac?

So I ventured out to an Apple Store yesterday hoping that since the iPhone 3G was a couple days old that I could easily grab one. No, not for me. For the girlfriend and my sister. I could have gone to the AT&T store only a few blocks away but whenever Apple releases a new product I prefer the full Apple experience at an Apple Store (Brea, CA); it’s just more complete that way. Expecting to get some hands on time with the iPhone 3G and pick up the Macbook Air again, I was pretty excited to get to the store.

As I cheerily walked through the mall eagerly anticipating the iPhone 3G, I stopped dead in my tracks. There was at least a 100-person line that stretched multiple storefronts! The Apple Store Employee ‘in-charge’ estimated the line to be a 5-hour wait! This was a Monday afternoon, didn’t people have work to do?

But it gets better (read: worse).

Read on for the rest of this very weird Apple Store Experience!

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AT&T Turns iPhone Exchange Into Customer Nightmare?

If Casey saw some bad experiences at the Apple Store, these poor people's experience can only be described as horrendous. Short version? Lady gets defective iPhone 3G, brings it back to Apple, Apple drops it, Apple tries to give her a new one, AT&T says sorry, nope, no activation for you! Apple ends up eating the price difference (good on Apple, boo hiss to AT&T), AT&T pockets the ill-gotten gain.

And telco's wonder why they routinely bottom out the customer satisfaction charts?

Check out the whole sad, crazy tale over at the Consumerist...

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iPhone in the USA: Apple 8am Kicks and AT&T Dirty Upgrade Tricks

Live in the USA and want an iPhone 3G? Better get up early! We already told you how AT&T stores would be opening up at 8am sharp, and now Apple Stores will be following their lead. (And if you're in NYC and want to get it at the giant glass cube flagship, the line-up has already started, so hurry up and get your spot behind the hippies!)

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Apple Store Employees on the iPhone 3G: Plead the 5th!

Apple Insider claims to have gotten their hands on a three page memo from Apple to Apple Store staff containing a form of Frequently Asked Questions. We say "a form" because the officially dictated answers to almost all customer questions are pretty much variations on "we dunno."

Highlights include:

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Kiefer Sutherland Plays 24 Card for iPhone 3G. Doesn't Get Jack.

BoomBoom. BoomBoom.

Would, for Kiefer's sake, that it was an episode of 24 and he could just ask the writers to script him in a tasty new iPhone 3G (or just work out a product placement with Apple). Sadly, in the real world, no matter who you might think you are, how entitled a cele-bratty you may have become, and how much fiction has become substantially linked with fact in your braid, no one -- and we mean no one -- plays the snob card better than Apple.

So, if you walk into a New York Apple Store and demand the manager give you a pre-lease iPhone 3G, even if you're the star of a decreasingly popular, increasingly formulaic serial drama, don't expect to leave with anything more than a perfectly balance, elegantly finished, state-of-the-art DENIED for your trouble.

(Most likely, the manager, like 99% of other Apple employees, hasn't even held the iPhone 3G yet, much less been given a secret stash to pass on to celebrity walk ins. Either that or the manager must have feared Kiefer would try to unlock the iPhone right there in the store. He is, after all, a well known pirate... Video proof after the break...)

Update: Or maybe not: Jules lets us know in the comments that it was all just a fun game by The Defamer. Still any chance to watch Kiefer take down a Christmas tree is one worth taking. - Dieter

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