Mobileme

Got MobileMe Email Problems?

In the continuing saga of the launch that's more and more like a sputter (though hopefully not a full crash and burn, right Apple?), MobileMe is reporting:

1% of MobileMe members cannot access MobileMe Mail. We apologize for any inconvenience.

TUAW is saying that the problem might be (or getting ready to become), larger?

Personally, I'm having NO PROBLEMS whatsoever. Email, fine. Push, fine. Web access, fine.

How about you?

Is the faulty launch making everyone hyperaware and quick to find (and post) problems? Or is MobileMe really cursed by scaling bugs?

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Rocky Launch + Botched Authorization = 4 Month of MobileMe FREE!

MobileMe: We've already told you about the less than silky smooth launch, the about-face on "push", the exorcising of the "Exchange for the Rest of Us" slogan, and the apology letter from Apple that saw everyone -- even people on the 2 month free trial -- get a FREE month of service tacked on for good measure. What more could go wrong?

How about botching the credit card authorization process and having to issue a second apology letter and offer an additional FREE month?

Yup. Scaling any business, even one as tightly run and usually incredibly well managed as Apple is a nightmare, and it looks like what with simultaneous iPhone 3G, iPhone 2.0, App Store, and MobileMe launches in up to 20+ countries at the same time is causing some cracks in Apple's traditionally glossy shell.

Temporary bump or signs of things to come on the road to 10 Million iPhones and ever-growing Mac sales?

Full text of Apple's second apology letter after the break!

Thanks to Ryan for sending it in!

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Thurrott'ling MobileMe: Leaked Apple Memo, Poor Windows Experience?

While noted Windows pundit Paul Thurrott might be an out-of-the-closet iPhone lover, it seems his experiences with, and feelings for, MobileMe have been more towards the negative.

There have certainly been problems with MobileMe, and Apple has reached out to users as Casey posted yesterday. Now Thurrott has a leaked Apple sales note, reportedly sent out to redefine their language in light of these problems:

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MobileMe Says Sorry About 'Push', Gives 30 Free Days

Vindication! Well, kind of. Our MobileMe is still having problems but at least Apple admits that the transition from .Mac to MobileMe was "rocky" by sending an e-mail/apology letter to all MobileMe users. Billed as Exchange for the rest of us, MobileMe is still having problems with syncing, calendar, duplicate messages, etc. Not quite that Blackberry killer we envisioned.

Also, Apple will stop using the word push to describe MobileMe until syncing is "near-instant" on Mac and PCs like it is for the iPhone and Web Apps. Not that "15 minute" version of push it currently is. Either way, Apple is begging (read: bribing) for your forgiveness with a free 30 day extension to all current subscribers.

It's good to see Apple admit mistake and take care of their customers, but I'm fairly certain most of us would have rather had a product that 'just works'. Unreliability, problems, and false promises are for the folks over in Redmond, this is supposed to be Apple right?

Thanks for the tip Cherryhead25!

Read on for MobileMe's full apology letter!

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MobileMe: "Push" not so instant after all?

MacRumors has discovered that though you receive your MobileMe email very quickly, the "pushing" of other MobileMe services is not as fast when coming from your Mac. Apple's knowledgebase article states:

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Gizmodo Says iPhone MobileMe Kills Crackberry Dead!

Ouch! Was that the sound of Crackberry Kevin Hulking Up for another NERD FIGHT, or RIM CEO Mike Lazeridis smashing the desks over at R&D?

Seems like Gizmodo's Jesus Diaz has just put Apple's new MobileMe push Email, Contacts, and Calendars service through it's iPhone paces and their verdict?

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iPhone 3G: 3 Days and Counting Down to MobileMe!

This is it. We're in the home stretch. Games in overtime, the shot clock is almost done, and Steve Jobs is soaring from mid-court looking for the slam dunk. In 3 days we find out if Apple brings down the net, the two-peat for smartphone (even gadget) championship, or if they bounce it off the rim (pun sorta intended) with their mostly evolutionary, not so much revolutionary, next generation handset.

Saturday we mentioned one big change: the fast 3G data chip. Sunday it was GPS. Monday we tackled the 2.0 Firmware update. Today we're looking at the rebirth of .Mac: MobileMe.

Note: .Mac users have been able to send to username@me.com for a few days already, and as of yesterday, July 7, could both send and receive using me.com. (Just tried it out and it works!)

Now word comes that, to accommodate New Zealand, which due to their time zone gets the iPhone 3G way before anyone else, Apple has announced that it's really not 3 days to MobileMe -- just one! That's right, MobileMe goes live on Wednesday, July 9 between 6pm and 12am PST. Mark your calendars, then get ready to "push" sync them!

Why should you want to? Read on after the break!

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Me.com Email Trickling to Life?

.Mac has been up and down again over the last few days, which is nothing new, but this time it seems like the transition to MobileMe might actually have begun. Some people are reportedly able to receive mail at the me.com version of their alias (meaning name@mac.com is already mapping to name@me.com for some).

I just tried it, and received an "illegal alias" error for my trouble. Is it working yet for you?

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Dot .Mac Down! Temporary Glitch or MobileMe Switch?

Woke up this morning and as per my usual modus operandi, checked mail on my iPhone and then went to read some feeds. That's when it happened, mobile.mac.com (the interceptive RSS reading feature on MobileSafari) came back with a server error.

Seems to be working for me again, but reports have since sprung up of others having trouble with web-bound services of .Mac (though email protocols seems fine).

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SproutCore Another Nail in the iPhone Flash Web App Coffin?

If the next great future of computing in the Cloud, as many pundits -- not to mention Google -- think, then the next great race is delivering that future via Rich Internet Applications. Right now, there are two major ways of doing this. The first involves using a proprietary, locked in technology (admittedly with increasing "openness") like Adobe's Air/Flex/Flash trifecta, or Microsoft's .Net/Silverlight double team. The second is with truly open standards such as HTML, CSS, and AJAX (Asynchronous Javascript and XML) like Google, Yahoo, and many others use.

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