Retail

Apple’s new head of retail operations to be made an ‘honorary dame’ of the British Empire

Incoming Apple SVP of Retail and current Burberry CEO Angela Ahrendts will soon be made an honorary Dame of the British Empire. The ceremony is expected to be low-key, and will be presided over by British Secretary of State for Business, Innovation, and Skills. Ahrendts will not be allowed to use the title Dame, though she will be able use DBE after her name, due to the fact that she is not a British citizen.

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Former Apple retail SVP John Browett speaks about his time at Apple

Former Apple retail head John Browett has spoken about his brief time at the company. Speaking at the Retail Week Live conference, Browett praised Apple and it’s culture, saying that ultimately, he wasn’t a good fit.

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Skating to where the customers are going to be

"Skating to where the puck is going to be" is an old Wayne Gretzky saying that Steve Jobs once quoted, and so it gets rehashed a lot when discussing Apple's strategy for moving into new markets. Typically that's with hardware like iPhone, iPad, or potential hardware like the rumored iWatch, or with features like iTunes, AirPlay or Passbook. It's also an apt way to describe Apple's commercial strategy.

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Sprint retailer only sells iPhone 5 if customer buys accessory bundle too

One anonymous Sprint retailer is apparently refusing to sell iPhone 5 devices to customers unless they also buy a bundle of accessories to go with it. The sure, the bundles they were offering were 20% off, but the cheapest ones started at $84. Sprint commented on the issue and said that it's not corporate policy to do this kind of thing, though indirect retailers can do whatever they want. 

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Apple’s Genius Bar reportedly handles 50,000 appointments a day worldwide

Apple’s Genius Bar apparently deals with 50,000 appointments a day from all around the world. The appointments involve iPhone, iPad, iPod touch, iPod, Apple TV, and Mac repairs, and whichever way you look at it, it’s a huge number of appointments. The information comes from The Loop who managed to get a meeting with Apple to discuss its retail operations after Apple opened its 374th and 375th retail store in Canada.

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Samsung opens first North American Apple Store -- er, Samsung Store

Samsung has just opened the doors at its first retail store in North America and we'll give you one guess as to where the design inspiration came from. The store, which has just opened at Burnaby’s Metropolis at Metrotown, Vancouver looks awfully similar to any Apple Store you can walk into today. Minimalistic, open floorsplan, product demonstration benches, large screen TV’s demonstrating products and software. The technical staff are even wearing blue t-shirts similar to Apple’s genius bar staff.

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Apple summer camp program to get kids to make movies

Apple has just kicked off a free summer camp program where kids 8 - 12 get to make a movie with the help of Apple Store staff. The three-day program includes creating a soundtrack on GarageBand on an iPad, editing footage on iMovie for Mac, and a final showcase event for friends and family.

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Iranian Americans denied sale of Apple goods due to export policy

Americans of Iranian descent have been having a hard time picking up iPhones and iPads in the state of Georgia due to a U.S. import ban that has translated into a sale policy at Apple stores. On multiple occasions, shoppers were heard by Apple Store managers speaking Farsi and denied service.

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Apple retail staff to enjoy raise earlier than expected

Apple retail employees will be getting salary increases June 30, a full three months ahead of the originally scheduled September date. The announcement was made by newly-appointed Senior VP of Apple Retail John Browett through an internal video, Raises will vary from 1% - 5%, depending on store performance, but this early advance is likely to be a one-time thing.

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Apple Store performance blows away other U.S. retailers

Apple Stores gross more than 16 times the U.S. average revenue per square foot of retail space per year, according to new research by RetailSails. $300 per square foot annually is considered respectable, while the U.S. average in malls is around $341. And what does Apple make? $5,626.

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