Retail

Apple makes first distribution deal with Middle Eastern retail outlet

Apple has signed an agreement with Saudi Arabian bookshop Jarir to sell Apple products through the outlet. This deal is the first of its kind between Apple and a retail outlet in the Middle East. The arrangement could lead to better prices on Apple products, according to Al Arabiya News:

In an interview with Al Arabiya News Channel, Jarir's chairman, Mohammad al-Aqeel, said that this agreement will allow the prices of Apple products sold at Jarir branches to be slightly reduced.

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Apple's retail vision is to bring 'surprise and delight' to every Apple customer

Apple Senior VP of Retail and Online Stores Angela Ahrendts had recently sent out her first memo to retail employees, outlining Apple's vision for retail ahead while also asking for employee feedback to improve the experience in stores.

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Groupon announces point-of-sale hardware called Gnome

Groupon is departing from simply focusing on daily deals and is looking to enter the point-of-sale solutions race with an iPad-based device called Gnome. It's an all-in-one cash register that can not only accept the traditional payments, but also Groupon vouchers and comes with an integrated customer relationship manager, accounting software and more. It's believed this new solution will help solve a deep challenge Groupon faces.

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Apple's new head of retail operations to be made an 'honorary dame' of the British Empire

Incoming Apple SVP of Retail and current Burberry CEO Angela Ahrendts will soon be made an honorary Dame of the British Empire. The ceremony is expected to be low-key, and will be presided over by British Secretary of State for Business, Innovation, and Skills. Ahrendts will not be allowed to use the title Dame, though she will be able use DBE after her name, due to the fact that she is not a British citizen.

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Former Apple retail SVP John Browett speaks about his time at Apple

Former Apple retail head John Browett has spoken about his brief time at the company. Speaking at the Retail Week Live conference, Browett praised Apple and it’s culture, saying that ultimately, he wasn’t a good fit.

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Skating to where the customers are going to be

"Skating to where the puck is going to be" is an old Wayne Gretzky saying that Steve Jobs once quoted, and so it gets rehashed a lot when discussing Apple's strategy for moving into new markets. Typically that's with hardware like iPhone, iPad, or potential hardware like the rumored iWatch, or with features like iTunes, AirPlay or Passbook. It's also an apt way to describe Apple's commercial strategy.

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Sprint retailer only sells iPhone 5 if customer buys accessory bundle too

One anonymous Sprint retailer is apparently refusing to sell iPhone 5 devices to customers unless they also buy a bundle of accessories to go with it. The sure, the bundles they were offering were 20% off, but the cheapest ones started at $84. Sprint commented on the issue and said that it's not corporate policy to do this kind of thing, though indirect retailers can do whatever they want. 

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Apple’s Genius Bar reportedly handles 50,000 appointments a day worldwide

Apple’s Genius Bar apparently deals with 50,000 appointments a day from all around the world. The appointments involve iPhone, iPad, iPod touch, iPod, Apple TV, and Mac repairs, and whichever way you look at it, it’s a huge number of appointments. The information comes from The Loop who managed to get a meeting with Apple to discuss its retail operations after Apple opened its 374th and 375th retail store in Canada.

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Samsung opens first North American Apple Store -- er, Samsung Store

Samsung has just opened the doors at its first retail store in North America and we'll give you one guess as to where the design inspiration came from. The store, which has just opened at Burnaby’s Metropolis at Metrotown, Vancouver looks awfully similar to any Apple Store you can walk into today. Minimalistic, open floorsplan, product demonstration benches, large screen TV’s demonstrating products and software. The technical staff are even wearing blue t-shirts similar to Apple’s genius bar staff.

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Apple summer camp program to get kids to make movies

Apple has just kicked off a free summer camp program where kids 8 - 12 get to make a movie with the help of Apple Store staff. The three-day program includes creating a soundtrack on GarageBand on an iPad, editing footage on iMovie for Mac, and a final showcase event for friends and family.

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