"It just works" is an ideal. The reality is "it just works until it doesn't — usually when you need it the most." Like any complex and sophisticated machine, iPhone can cause you any number of problems. In most cases, though, troubleshooting and fixing them is a straightforward affair. So, before you call Apple Support or visit your local Genius Bar, here are a few things you can try to get your devices and services "just working" again.
How do you restart, reboot, and recover your iPhone?
It's a cliché for a reason, but sometimes merely restarting your iPhone can clear up problems that range from battery drain to bad Wi-Fi and Bluetooth to misbehaving apps. You can simply power down and power up or, if you have to, you can hard reboot.
Sometimes a reboot just isn't enough. If something has gone seriously wrong and you're either told to — or need to — put your iPhone into recovery or device firmware update (DFU) mode to completely re-install iOS, you have that option as well.
And if you don't want to reset everything but just one or a few things, you can do that too! It's a simple task to reset the phone's settings, remove network connections, erase content, zap the keyboard dictionary, rearrange the Home screen, or dump Location and Privacy data.
- How to restart or reboot your iPhone
- How to put your iPhone into recovery mode
- How to put your iPhone into DFU mode
- How to reset settings, network, location, and more
What if your iPhone won't charge, gets terrible battery life, won't shut down, or won't start up?
Having problems with power is the worst. It means you can't rely on your iPhone working for you when you need it. Whether your iPhone isn't charging, is draining too fast even when charged, or simply won't turn off or refuses to turn back on, the good news is that sometimes it's easy to fix on your own.
- What to do if your iPhone won't charge
- How to fix iOS and iPhone battery life problems
- How to get your iPhone to properly turn off
- How to force your iPhone to restart
How do I fix problems with Wi-Fi, Bluetooth, and other connections?
Connections that won't connect... grr. Bluetooth needs to broadcast and establish a connection; Wi-Fi needs to lock on and transmit data; AirDrop relies on both. It may seem like a miracle any of it ever works, but it should all work, all the time. That's the job. So, if your connection isn't connecting, here's what you can try.
- How to troubleshoot Bluetooth connections
- How to troubleshoot HomeKit connections
- How to troubleshoot AirDrop connections
What if nothing is working?
In some cases, despite all of our best efforts, you'll encounter problems you can't fix on your own. In those cases, you should escalate straight to Apple: You can call the company at 1-800-MY-APPLE, tweet them @apple_support, visit them online at apple.com/support, or go straight to your local Apple Retail Store.
What problems do you need help solving?
If you're having an issue with your iPhone and it's not addressed in this guide, or if you've found a solution that works better, drop it in the comments below!
We may earn a commission for purchases using our links. Learn more.
FAQ: TikTok & WeChat ban — why it’s happening and what it means for you
Are TikTok and WeChat really being banned? When does all of this take effect? Will I still be able to use these apps? All this and more answered in our FAQ regarding the latest U.S. orders.
Here's everything we know about the iPhone 12 so far
With the iPhone 12 reportedly just weeks away, here's everything we currently know about Apple's next flagship lineup!
Here's where to find all 120 Stars in Super Mario 64
There are hundreds of Stars hidden around and throughout Princess Peach's castle in Super Mario 64. Here's where you'll find them all.
The hottest thin cases for your iPhone 11 Pro Max are here
Protect your newest Apple product with any of these thin cases. We love them all and so will you.