Problems plague Apple's Mountain Lion up-to-date program

Since yesterday we've been getting a steady stream of comments, forum posts, emails, and tweets regarding problems associated with the redemption of Apple's OS X Mountain Lion up-to-date program. The program is supposed to give recent Mac buyers a free upgrade to Mountain Lion, and comes in the form of redemption codes for the Mac App Store. At first, a lot of them simply didn't work. Today, many of the redeem codes were downloading OS X Mountain Lion server instead of the regular version.

It's bad that that's happening, of course, and annoying for anyone who was hoping to get their Mountain Lion upgrades in a timely fashion. Apple's no doubt aware of it and hopefully correct codes that work properly will be supplied forthwith.

Until then, comments are open. If you're using a redeem code, let us know what's happened so far, and what's happening now.

Rene Ritchie

Rene Ritchie is one of the most respected Apple analysts in the business, reaching a combined audience of over 40 million readers a month. His YouTube channel, Vector, has over 90 thousand subscribers and 14 million views and his podcasts, including Debug, have been downloaded over 20 million times. He also regularly co-hosts MacBreak Weekly for the TWiT network and co-hosted CES Live! and Talk Mobile. Based in Montreal, Rene is a former director of product marketing, web developer, and graphic designer. He's authored several books and appeared on numerous television and radio segments to discuss Apple and the technology industry. When not working, he likes to cook, grapple, and spend time with his friends and family.