Class action suit claims Siri does not work as advertised

A class action suit has been raised against Apple claiming Siri does not appear to work as advertised. Siri was launched as a key feature of the iPhone 4S however it has always carried the tag of beta software. This has not deterred a New York man from suing Apple for false advertising over Siri’s capabilities. Frank M.Fazio purchased his iPhone 4S back in November and is now part of a class of people who feel mislead by Apple.

In many of Apple’s television advertisements, individuals are shown using Siri to make appointments, find restaurants, and even learn the guitar chords to classic rock songs or how to tie a tie. In the commercials, all of these tasks are done with ease with the assistance of the iPhone 4S’s Siri feature, a represented functionality contrary to the actual operating results and performance of Siri.

The case claims that Siri is much less responsive than shown in the advertisements even though Apple issues a disclaimer stating that the service's sequences were shortened for advertising purposes. The lawsuit asks for unspecified damages and claims Siri is “at best, a work-in-progress”. Isn’t that the same thing as a beta?

Source: The Wall Street Journal


UK editor at iMore, mobile technology lover and air conditioning design engineer.