Coin apologizes to backers, will run a free nationwide beta
Coin has now changed course and is hoping to earn back trust from customers by offering a free nationwide beta. Yesterday we learned that Coin — the sort of physical digital that aims to replace all the other cards in your wallet — would be shipping soon in limited (and beta) form to those who backed the project. Turns out backers weren't too pleased with Coin's decision and a huge backlash of complaints followed the announcement.
Here's an excerpt from a message Coin CEO Kanishk Parashar just sent to backers:
Originally Coin was giving backers two options: a beta route or wait for the "Gold Standard". The beta was a version of the Coin that would ship soon to backers with an 85 percent reliability and without one of the promised features. While the Gold Standard is essentially the version of Coin shipping in spring 2015 that will work 100 percent of the time and include the ability to be notified when you left your Coin behind. It's worth noting, however, that beta testers are able to upgrade to the first generation product once it's available.
We're sure a number of Coin backers will be a little more pleased with Coin's decision to change course and be more transparent with customers. Anyone keeping their Coin after today's announcement?
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