American Airline delays caused by app, not iPad
Jeppesen, who provides the custom app American Airlines uses to store and view the flight plans, pushed some bad bits that caused a temporary problem for pilots and crews. It affected less than 1% of flights, which is reportedly less than the average thunderstorm, but safety absolutely comes first. A remedy for the problem has already been provided, according to Jeppesen on Twitter:
@Jeppesen has provided a remedy for @AmericanAir pilots to address an isolated app issue that caused flight delays Tues. night@Jeppesen has provided a remedy for @AmericanAir pilots to address an isolated app issue that caused flight delays Tues. night— Jeppesen (@Jeppesen) April 29, 2015April 29, 2015
The story made headlines yesterday in part because the Jeppesen app runs on iPads and putting that or Apple on top of page draws a lot of attention. It's sort of like focusing on a binder when the pages don't get printed properly, but it is what it is.
Needless to say delays are frustrating for everyone and no doubt whatever issues caused the problem are already being addressed.
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Rene Ritchie is one of the most respected Apple analysts in the business, reaching a combined audience of over 40 million readers a month. His YouTube channel, Vector, has over 90 thousand subscribers and 14 million views and his podcasts, including Debug, have been downloaded over 20 million times. He also regularly co-hosts MacBreak Weekly for the TWiT network and co-hosted CES Live! and Talk Mobile. Based in Montreal, Rene is a former director of product marketing, web developer, and graphic designer. He's authored several books and appeared on numerous television and radio segments to discuss Apple and the technology industry. When not working, he likes to cook, grapple, and spend time with his friends and family.