Apple investigating iPhone issues with Monster-branded headphones
It appears as if Apple is looking into an issue between the iPhone/iPod and Monster brand headphones. According to an anonymous tipster who contacted Engadget, Apple has informed their customer service workers of issues that are occurring between Monster headphones that utilize integrated microphones and controls.
The rumored memo to employees reads as follow:
Several Monster headphone models using Apple's Remote and Mic technology do not meet Apple's technical specifications. These headphones use conductive flanges, which can result in electrical shorts that can cause an iPod or iPhone to pause and play erratically. Customers may not be aware that the issue is caused by the headphones and may believe that the iPod or iPhone is defective instead. There are no known safety concerns and no known risk of damage to the iPod/iPhone or headphones.
Symptoms of the issue are random pauses and playing and skipping forward or backwards of tracks. There is a list after the break which indicates the affected models (the current model Apple sells in their retail stores is not listed).
Are you having this issue with your Monster headphones? Let us know your take on this apparent problem in the comments below.
[ Engadget ]
Have something to say about this story? Share your comments below! Need help with something else? Submit your question!