iMessage and FaceTime down. Are you affected?

iMessage and FaceTime are both experiencing outages according to Apple's iCloud system status page, and numerous reports flooding into iMore's various comm channels. Apple says service will be restored asap.

Online continues to be a huge challenge for Apple, and if you haven't already, I invite you to read why I think it's going to be one of Apple's biggest challenges going forward.

As always, let me know if iMessage and FaceTime are working for you, where you are, and when you get your service back.

Rene Ritchie

Editor-in-Chief of iMore, co-host of Iterate, Debug, ZEN and TECH, MacBreak Weekly. Cook, grappler, photon wrangler. Follow him on Twitter,, Google+.

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There are 97 comments. Add yours.

iJuan says:

I am being affected by this :-(
iPhone 5, att

Thony Sarmiento says:

Hopefully they can fix it ASAP !

Calistamay says:

I am too. iPhone 5, Verizon, Georgia.

acerace113 says:

iMessage is down for me in Ontario, Canada since about 3:30 pm eastern time

TiNuts says:

Yes. Been having problems for the last couple hours. Grrr. This is one reason I left blackberry. Seems they were more reliable.

Kansas City, Verizon

sk8er_tor says:

BlackBerry servers are way more reliable than Apple's. Just read Rene's post regarding their Online element.

mohawk apple says:

Back up n running for me finally
Bell mobility near montreal :-)

GlennRuss says:

No, got my usual AT&T "your bill is ready for viewing" about the same time. They can always get the bill through. They did indicate my email was not working. Funny.

porkchop313 says:

iMessage looks like it's down for me too. iPhone 4S VZW Boston.

russc272 says:

Down for me too. iPhone 4, ATT, Dallas.

arieslizardking says:

Down for me... Salem, MA... Verizon Wireless iPhone 5

JaxBearsFan says:

iMessage was working ok for me up until about 4:00 PM CST. AT&T, iPhone 5 & 6.0.1.

paulhugel says:

Apple tech support says the server managing both iMessage and FaceTime are having problems and check tomorrow. Down in Maui, Hawaii products affected macbook Pro, ATT iPhone 5

racer54iscool says:

yea me too... iPhone 4s VZW Flint MI since around 5:00 pm est.

Quang Truong says:

me too. iphone 4S Verizon in Cali. My friend's ATT iphone 5 also affected.

belladonna75 says:

down for me, iphone 5 att Las Vegas, NV

Sean Kennedy Santos says:

It's true , this happened last month and lasted 4 hours . Nothing you can do but wait it out.
Tim Cooke , he's obviously NOT Steve ( RIP ) FRUSTRATION .

muzikmyke says:

What does "TIM COOK" vs. Steve Jobs have to do with servers going down??? Was not MobileMe under Steve Jobs' watch!? I personally do believe that Apple needs to get this Sh*t together, BIG TIME! But I don't believe that this would've never happened under Steve Jobs, that's asinine.

Sean Kennedy Santos says:

I Phone 5 up to date NYC . 5.40 pm Yep ... OUT too

George Kanary says:

FaceTime and iMessage down, Verizon 4s, Wakefield, RI

kw8t13 says:

FaceTime down when trying to register my fil on iPad and iMessage down.

Katieiphonelover21 says:

Imessage and Facetime down here Iphone4 sprint Ohio. Been like this now for a couple hours. aggravated, tried everything to get it to work. it better be working soon. Not happy at all!

Heisenberg says:

Down for me in Los Angeles, CA

cguilbeau22 says:

Down for me. iPhone 4S on AT&T in Louisiana.

RC28 says:

IMessage down in Philly, and has been for several hours- I am on Sprint with an Iphone 5.

bezel says:

imessage for me too for a couple hrs... in toronto

ralle0816 says:

Down for me. Munich / Germany

Kailin124 says:

iMessage isn't working for me since around 12:00 noon PST Verizon Wireless, iPhone4 Las Vegas, NV

igobyzach says:

iMessage has been down for me in West Texas since around 3, haven't had the chance to use FaceTime today- this is the first time I have been affected by ANY iCloud outages so I'm counting myself lucky

Jamille Pierre says:

I'm being affected....Iphone 4s, Port-of-Spain, Trinidad

RichDG says:

Down for me too. Atlanta, GA. This is crap.

wormeyman says:

I had an iMessage stuck so i long pressed and changed it to a text, i then went to the status page and it said everything was fine, i assume the status page is not automatically changed but manually changed which does not make it very useful. also iMessage has been going down A LOT it seems very frustrating.

axllebeer says:

No iMessage here for a wifi only iPad mini in Ohio. Don't use FaceTime so not sure about that.

jmonte345 says:

It's down for me in Michigan. It seems like it's down quite a bit these days so I'm just going to disable it. I pay for unlimited text so don't really see an advantage to using iMessage anyway.

laceyness says:

It's down here in the Bay Area - CA. Not nice!!!

satx says:

Still down in San Antonio.

Kenjamin0925 says:

I'm able send messages to my girlfriend (we are in Toronto)
But I'm unable to send messages to my friends in Hong Kong.

gcardona says:

Outage affecting, iPhone 4S Guatemala City

ebedoun says:

Both down here for Michigan

Starcrane says:

Both out. Binghamton, ny

JGltno says:

Still down.. Miami, Florida! :(

impaler says:

I never use FaceTime and I have unlimited texting, so big deal. Annoying but not a deal breaker.

Not sure why folks are posting their carriers...this affects everyone regardless of carrier.

Hansana says:

iMessage down. Melbourne Australia.

jsapphist says:

Sure would be nice if they sent some sort of notification. I've been messing around with settings, changed my Apple ID info and even was ready to restore from my cloud backup. Fortunately I saw the iMore feed on my Yahoo... THANK YOU iMore

Enzo83 says:

Hate that I have to scroll allllllllll the way down to add a comment....can't you guys have an 'add a new comment' at the top and bottom in case we don't want to read every comment all the time? :-)

Mine is down and has been down for three hours or so. Ugggghhhh. Apple what is going on with you lately?!?!

Macboy74 says:

Nope all good in upstate NY ....AT&T iphone 5. Which btw is still in its birthday suit since Sept 21st and not a scuff' scratch or ding on it. I must be one of the lucky ones.

Mils26 says:

iMessage is still down. iPhone 5 Verizon.

Laura Stockmar says:

iMessage down for me in New York on IPhone 4. Very annoying! Hopefully it's fixed ASAP!

billybaldin says:

3 iPhone 5s. Verizon. We're all down

abutterfly says:

Down for me too.
4S / Istanbul-Turkey

Joelyid says:

iPhone 5 on 3 in London, not working, neither is my wifi iPad. Rather annoying, hope it's sorted when I wake up.

usmc says:

Down for me in Tennessee. iPad mini, iPhone 5

darinr80 says:

Down for me in Portland, OR

toddtmw says:

Definitely down. What I don't understand is why Apple felt iMessage was necessary in the first place. Especially now that more and more people are on capped data plans. I now have unlimited messages and minutes, but limited data. I just turned iMessage off on my iPhone, and I'm thinking I might just keep it off on all of the family iPhones...

Gsarfin says:

It's been intermittent for me in San Antonio all day. Mostly down, but an occasional message has gone through. 4s on AT&T and wifi os 6.0.1

scootmcgee says:

Me and a number of friends are also experiencing issues in Australia. :(

iSRS says:

Down since 4:30 or so (eastern) - iPad (3rd gen/wifi) and iPhone 5 (Verizon)

saquibrashid says:

Affected in Toronto, Canada. iMessages working intermittently and facetime is down as of around 3:30PM EST

vondervick says:

Down for me too, from Venezuela

feng72 says:

down for me also. verizon, New Hampshire

RECON1 says:

Been down since around 10-11am ish?

MickRenwick says:

Down for me in London, been downd here for about 6 hours now, not happy!

MickRenwick says:

Not here in London, I have that rather annoying waiting for activation on both imessage and facetime

ebedoun says:

According to the link Rene posted for iCloud status, it's up. Tested it and it works for me

williamsbh76 says:

Been down in B'ham AL since mid afternoon. iPhone 5, Verizon.

usmc says:

All is working again in Tennessee. It was down but back up working.

feng72 says:

mine still says waiting for activation

MickRenwick says:

@feng72 so does mine but try and send an imessage and it sends?

feng72 says:

me too but the people receiving message says it from my icloud address not my cell phone #, like it was before

impaler says:

It's back up, according to Apple, as of 4:41 PST.

knightowl23 says:

I have an iPhone 5. I was affected by the outage for the first time. It also asked if I wanted to add a "" address for Facetime. This may have something to do with the downtime.

RC28 says:

IMessage is still not back for me. It is sending as a text message with a green background rather than the blue of IMessage.:(

jayblazer says:

It came up then went back down for me.. Cincinnati

itistherabbit says:

Can't download updates from App Store. Verizon 4s.

Quang Truong says:

apple website said its normal now. However, I cant send imessages to my friends' phone numbers (registered with imessages). Mine keeps saying waiting for activation. I also try to send imessages from my Mac to my friends' iphones ,and it said the phone numbers are not registered with . Any help?

Tony the Tiger says:

I'm stuck on Waiting for Activation, I can iMessage using email addresses but not with my phone number. I have an iPhone 5 on iOS 6.0.1 with T-Mobile.

Edit: Now it says "An error occurred during activation. Try again." I tried turning iMessage off and on several times and this error keeps occurring.

Roadrunner3429 says:

Was down most of the day. Now working fine.

jake8188 says:

been out all day. greenville, sc iphone 5 att

DravenX says:

Was affected and everyone I know. Ranging from different devices and providers. They better start improving.

RadicalxEdward says:

Massachusetts, USA
iPhone 4S / Sprint
Been affected all day and the iCloud status says all systems are back up, but me and everyone else I know that uses iMessage still can't use it. I can't even use it from my mac.

RC28 says:

Just came back up in Philly.

zaaach says:

Back up and running once again :) I did have problems this morning though ..
It's becoming too much of a regular occurrence these days, and Apple need to fix it ASAP!

ethylove says:

verizon iphone 5 / ATT iphone4 out in LA and SD. T_T but only for mobile. we can imessage with email addresses.

mabocoglu says:


That was the reason my messages became sms :)

mikaela1 says:

Yes I'm affected
iPhone 4S
Chippewa falls wisconsin 54729

Edgar_Gomez says:

Im affected by this as well Rogers, AR
Iphone 4 at&t please fix fast...

aaronazizi says:

UHGG I was affected by this the whole entire day yesterday!!!
Thankfully it was fixed this morning, and everything is fine :) AT&T iphone 5
Beverly Hills

erikbock says:

It was down in Nashville too. I will be honest I am getting a little annoyed with iMessage uptime. Apple needs to figure this out fast, there is no reason that something this big and important should ever go down. You know SMS never goes down.

Faye Faustino says:

I just bought my iPad mini yesterday.. All I do the whole day is to activate iMessage my iPad it doesn't even have built in FaceTime I cannot find it!! Its keeps on telling me the username/password is incorrect, i already reset my password. I am planning to return it tomorrow. I hope Apple will resolve this issue as soon as possible...
Faye, Dubai UAE