Comments on: Walkthrough: Exchange ActiveSync On Your iPhone 2.0

By: รับทำเว็บ

รับทำเว็บ — Wed, 18 Jan 2012 20:43:30 +0000

기사주셔서 감사합니다.

By: Glenno

Glenno — Thu, 23 Jun 2011 21:47:00 +0000

Is there a way to still get iphon outlook email with your main PC turned off or outlook shut down?

By: Shanta Simonett

Shanta Simonett — Wed, 30 Mar 2011 09:23:43 +0000

Thank you for the info . I’ll pass it on

By: Madalene Dunkleberger

Madalene Dunkleberger — Wed, 23 Mar 2011 23:42:06 +0000

Entourage 8 strts shooting already….cool stuff

By: Kathrina Lewis

Kathrina Lewis — Tue, 15 Mar 2011 08:51:31 +0000

The dumbest thing is that when you finally connect to Exchange you cannot sync any Exchange folders unless they are synced e.g. with your Outlook defualt folders and then through active sync to iPhone.

We spent 5 days trying to figure it out only to come up with one solution called Exchange Sync: http://www.codetwo.com/exchange-folder-sync/?sts=889

I’m just sharing this with you so you won’t have to spend that much time on searching for this like we did…

By: Anna

Anna — Thu, 03 Mar 2011 16:41:16 +0000

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By: graphic design careers

graphic design careers — Thu, 17 Feb 2011 16:17:32 +0000

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By: Rowdy

Rowdy — Wed, 21 Jul 2010 11:16:18 +0000

Gareth – Not sure if you resolved this but here goes. If you right click on My Computer on the office PC and go to Computer Name, that should show you the internal domain name if your iPhone requires it. To get your server external IP address (assuming all mail is pushed directly to it) is to do an nslookup on your email domain name – the bit after the @ in your address, say garethswork.co.uk for example. Click Start ->Run Type CMD and click OK Type ‘nslookup -querytype=mx garethswork.co.uk’ without the quotes and press enter. That will give you the name of your mail server(s), eg mail1.garethswork.co.uk. Type ‘ping mail1.garethswork.co.uk’ and press enter and it will give you the ip address of your mail server. I know it’s an old post but if it doesn’t help you, it may still help a fellow googler.

By: Lee

Lee — Fri, 09 Jul 2010 10:00:51 +0000

I used to be able to access to Exchange for my company’s emails. It was really fantastic. However, I recently failed to get them as my IT colleague said that the Active Sync has been disabled. Is there any way I can get connected again without having to go back to my IT? I am able to use Safari but it’s not as good as Exchange. PLEASE HELP.

By: David Stevenson

David Stevenson — Sat, 19 Jun 2010 22:26:10 +0000

I’m growing tired reading all of these sync error posts with exchange. I keep on reading many that say I have to have RPC configured. researched site on comment #40 to find this post http://computerrepairservice.net/blog/iphone-4-exchange-2003/ It appears there is a lot of garbage out there. my computer guy wants me to load the certificate on the phone, but these guys say it is a waste of time. I’m going to call them on monday. I will let you know my success.

By: Quiero Adelgazar

Quiero Adelgazar — Mon, 14 Jun 2010 03:11:39 +0000

No sé bien cómo llegué a tu blog y descubrí bastantes cosas interesantes. Hace varios minutos que estoy viendo tus artículos. Ya mismo te agrego al RSS. Si tienes ganas, accede a mi blog. Nos vemos!

By: Michael Peck

Michael Peck — Thu, 20 May 2010 20:10:07 +0000

Have iPhone 3gs – working on MS Exchange 7, when adding a calander event on the iPhone, it wont show up in my outlook 2007… can t find any solution to this… all contacts syn no problem… any help out there

By: Joe Swanson

Joe Swanson — Wed, 31 Mar 2010 03:22:14 +0000

Question: Anyone on here using the G3 iphone wifi connection to activesync to an exchange server 2010 WITHOUT a service plan???

We had it syncing perfectly in the office but it stopped working.

By: Francis Younger

Francis Younger — Tue, 23 Mar 2010 16:59:07 +0000

I had been dealing with my sync issues for weeks. Could not get my iphone to work with our exchange 2003 server. I tried many suggestions from the internet. Kept on getting that crazy “Cannot Get Mail the Connection to the Server failed” message. I am glad I had contacted and went through with their flat rate setup process. It truly was amazing to see my iphone working within 30 minutes. Do yourself a favor, give them a call.

By: Todd McNickle

Todd McNickle — Fri, 12 Mar 2010 07:00:47 +0000

I spent countless hours with my iPhone trying to sync my iphone. There is no real documentation on the process or where to start. I spent many weeks with my tech guy —(and many sleepless nights!!). He kept on wanting me to upgrade my server to 2008. Yet, we just purchased this system. Finally came across these flat rate guys. Boy, worth every penny. I think from start to payment it was only about 20 minutes. Check them out. By the way we tried the godaddy cert. not much help either. I suspect they can assist you with your setup as well. It looks like others here have already have used their assistance. http://computerrepairservice.net/blog/activesync-iphone-2/

By: Edward Wagner

Edward Wagner — Wed, 20 Jan 2010 18:17:19 +0000

I had an issue with iPhone not sending or receiving email, even though the setup on the unit was successful (according to the iPhone). The Microsoft tech walked me through setting up an exchange-oma virtual directory under the Default Web Site in the IIS, and that did the trick (see http://support.microsoft.com/kb/817379). We have a Verisign SSL certificate and everything was happy.

My question is that now that the iPhone is syncing email, calendar & contacts, the user is reporting that the power is draining faster and – of course – it’s hot. Is there someway to modify the frequency with which the iPhone queries for data (I don’t have one, so it might be something simple), or this some other issue?

By: DannyBoy

DannyBoy — Tue, 12 Jan 2010 09:50:14 +0000

How can I find more information related to this post? Its very interesting and I think this will benefit others after reading through the provided material. Thank you and keep up the good work!

By: Aretha Carnillo

Aretha Carnillo — Sun, 10 Jan 2010 21:46:20 +0000

I agree with the above post. Personally I cannot understand why you would not want to make an effort in this regard anyway. Only the other day, at work we had exactly the same conversation and came to a similar closing

By: Minna Gana

Minna Gana — Thu, 07 Jan 2010 23:47:11 +0000

I heard that he was to eager do a Neighbours cameo :O. Sounds a bit dodgy to me. There’s a bit of me that kind of wishes this is true lol.

By: Dave

Dave — Thu, 22 Oct 2009 17:40:04 +0000

Opps, first paragraph should have ended “about to recommend” in post 184

By: Dave

Dave — Thu, 22 Oct 2009 17:37:00 +0000

Hi,

Let me just start by saying that I have no affiliation with the company I am about to pass recommend.

I read through most of this blog and tried every suggestion I could use to no avail.

I like many of you am an administrator of a small network. I have about 75 clients and am about to deploy 15 iphones. For the last month I have struggled with trying to get my Iphone active and accepting and syncing mail to no avail. Blackberries worked straight from the get go.

I found this blog and read down post after post hoping to find something that would get my phone working. Finally at post # 157 by Robert, he made the suggestion to go to the following link : http://iphone-activesync.net/?page_id=16 I went there and decided to make the call. It was the best $175 I spent!

It took creating a cert via IIS self cert (download from Microsoft), about 12 changes to my server settings in Exchange manager, a registry edit and opening port 443 on my router. After doing all that, deleting the previous attempt at a mail account and doing it all over again, it worked flawlessly! In fact mail will sometimes hit my phone before it hits my outlook!

So long story short, you may have to spend a few bucks to get it to work, but it will be well spent and you will be happily on your way to deploying your fleet of iphones.

His configuration had me use the shortened version of my owa access. IE, mail.company.com without the /exchange at the end. This boils down to how your particular exchange box is configured. Any variations there in lie in those settings.

I am on my way to deploying my 15 phones thanks to the work of the people at TechnoKOZ. Many thanks again to Robert #157 for passing that along!

Dave

By: RS

RS — Wed, 07 Oct 2009 14:06:58 +0000

to 177 go to your MicroSoft Outlook/Tools/Account Settings/ Choose the Exchange account and then choose Change. Do not change or delete any information simply take the server name from it! Hope this helps

By: Saqib Ali

Saqib Ali — Tue, 22 Sep 2009 02:13:31 +0000

Rene,

Do you know if the data (email) is encrypted during transport when using ActiveSync on iPhone?

Thanks Saqib

By: Pishabh

Pishabh — Tue, 01 Sep 2009 04:14:52 +0000

I’m able to access exchange with my windows computer and via web on firefox, but I don’t have an iphone!!! Somebody helps me!!!

By: Jerry Durden Jr

Jerry Durden Jr — Thu, 20 Aug 2009 07:11:06 +0000

Comment #144 by John H. was right on! I am running SBS 2003 with SP. I was confusing the SP2 upgrade on the SERVER 2003 OS with the integrated Exchange SP2! I downloaded Exchange 2003 SP2 and the #@!$ING thing works now! THANKS! I have been working on this for two days and was thinking about going back to my BJII with Windows Mobile 6…at least it worked. Thanks again!

By: Johanna

Johanna — Fri, 14 Aug 2009 14:05:10 +0000

Hi,

Iäve been thinking about buying a Iphone 3GS, But I've heard that the "old" Iphone has a problem with activesync/Outlook, that if a calenderpost has a lot of text, it will only sync the fisrt 256 characters, and the next time you sync with Outlook, the Iphone overwrites the original text in Outlook leaving you with only the first 256 characters on both the phone and Outlook = the rest of the text lost!

Have any of you heard about this? Can it be fixed? Has it been fixed in the new Iphone???

By: Steve

Steve — Fri, 10 Jul 2009 13:15:14 +0000

I have two bosses with iPhones. One of them is syncing brilliantly with Exchange server for email, calendars and contacts, but the other won’t work with the same settings. It’s driving me nuts.

By: gareth

gareth — Thu, 09 Jul 2009 15:22:22 +0000

Hello all Some very good comments here but none which can answer my question. The issue I have, as follows. I have a new iphone 3gs. I want to use my exhcnage email from work on the iphone. However company I work for only support blackberrys and I dont qualify for one. I have asked for the settings which they say they cant give as they dont support iphones. So I figured to do it myself. The issue is I dont know how to get the server address. i do have desktop Exchange at work computer and wonder whether or not this can help with getting this server address? Equally I dont know the domain address. How can I find this out anyone?

Thanks in advance.

By: Mike

Mike — Sat, 04 Jul 2009 19:18:51 +0000

Hmmm. There is lots of great stuff here, but I have a slightly different issue. I am able to connect to OWA (Exchange 2007) through Safari (Exchange Sync is blocked by IT), but it only provides ‘light’ version access. I need regular access to a public calendar which is accessed through the “all folders” tabe in Outlook and OWA (when accessed through IE). I seem to have no access to the same through Safari. Any ideas?

By: Caroline

Caroline — Thu, 14 May 2009 16:14:12 +0000

Ok, I would like to get my MSOutlook Webaccess email on my iPhone, but I do not care enough to want all those contacts in my phone. Is there a way to use ActiveSync or anything else and only have email pushed to my phone without adding contacts? I keep a paper calendar so don’t have an online one. Should I use gmail and forward the Exchange email to that? Wouldn’t it look like everything is coming from me? Thanks for any help.

By: samwise54

samwise54 — Thu, 14 May 2009 16:13:30 +0000

I have recently deployed iphones (2.2) with my exchange server. Everything is working except that when mu users delete an email from the inbox on the iphone – it doesn’t show in the trash folder. Has anyone seen this behavior before?

By: Ray

Ray — Sun, 03 May 2009 21:27:09 +0000

Please help.. a. My exchange account was not verified during the setup b. I am having “Can not Get mail” message c. If I delete the domain, it says password incorrect there are two other guy set it up with the same configuration in the same company with the same server and got his iphone 3g verified and running. I have tried turning on and off ssl, but it still not working. Any idea? thanks .. Ray

By: Bill

Bill — Thu, 09 Apr 2009 19:16:22 +0000

Well I was also having the “Cannot Get Mail – The connection to the server failed” even though the exchange account was verified during setup. I got it to work my turning off, then back on mail in the email settings. Once I did this I started receiving mail and all my mail folders showed up.

By: ken

ken — Mon, 06 Apr 2009 18:16:51 +0000

Problem here, too. I am trying only set up my GMAIL account using the microsoft exchange process. There is no office email or anything. It works great with the calendar and the contacts, but not the email! I get the “connection to the server has failed” message every time. Should I just forget the exchange process and just get emails via safari? not the end of the world, but very very annoying and lame…. any ideas? thanks ken

By: Jeep14

Jeep14 — Tue, 31 Mar 2009 22:42:55 +0000

I am having an issue where once a day I cannot connect to my Exchange Server and the only fix is to delete the Exchange Account and re-enter the information…as soon as I do that it runs fine again. My company is on Exchange 2007. Any suggestions?

By: JB

JB — Sun, 22 Mar 2009 14:49:14 +0000

The Exchange ActiveSync thing for iPhone sounded great until I actually tried to use it. The IT Manager says that to set up Exchange Server, he has to expose Exchange ports to the outside world, which is an unacceptable security risk. So I’m stuck with Outlook Web Access, which stinks on the tiny iPhone screen. The Blackberry users at my company have a desktop client which gives them a workable solution to this situation, including mail notification, which I DON’T get with Web Access.

By: Jojo

Jojo — Tue, 17 Mar 2009 07:24:36 +0000

Is there any way I can sync my office mail using the OTHER mail option on the iPhone? I do not want to use the EXCHANGE option for my office mail because I intend to set that up to sync my contacts and calendars with my personal Gmail account. Unfortunately the iPhoned doesn’t allow more than one EXCHANGE options to be set up simultaneously even if they point to different servers!

By: trish

trish — Fri, 06 Mar 2009 02:03:38 +0000

help… I have a new iphone 3G and it appears that it orginally connects to the exchange server and then it doesn’t sync. I get a message ” failed ot connect to server” I tried talking to the iphone techy’s and they say it is my companies server. My companies IT dept says it is the iphone. Currently they have 9 iphones set up on the server ,but mine won’t sync. Plus it causes my phone to freeze. Any suggestions??? thanks!

By: Jedeman

Jedeman — Tue, 17 Feb 2009 11:57:49 +0000

I have the Exchange sync up and running on my 3G. The problem is, I have a TON of folders and auto-sorting rules active to manage my email. And here's the problem: iPhone /and push/ automatically refreshes the inbox folder but not the other dozens of folders, where a lot of unread mail ends up. To see if there's a new email in the "CEO" folder I have to manually navigate to it. THEN the iPhone connects and refreshes the folder, grabbing new email.

On WM devices it's easy to set up synchronization of specific folders besides the inbox. Is there a way to do in on iPhone?

By: Rick Laswell

Rick Laswell — Thu, 05 Feb 2009 16:20:35 +0000

I cannot get the 3G Apple iPhone to verify server we are using MS SBS 2003 when entering IP address xx.xx.xxx.xxx/oma cannot verify does Ap[ple require an exchange name ?

By: raul

raul — Tue, 03 Feb 2009 07:21:19 +0000

help!! I had a phone based on windows mobile 6.1 when I connected the phone to my server using the activesync I had no problem. The only thing is that the server is configured by our IT department to use 18 digits password and stand by every minute, but I could change this on the phone with the regedit program of windows. now I have an iphone and I connected the phone to my server and everything connected very well but how can I change on the phone se policy of 18 digits password and every minute stand by, as i did with the windows based smartphone?

By: Dean Cooper

Dean Cooper — Thu, 22 Jan 2009 16:11:42 +0000

Great article.

We've been testing three iPhones in our environment since Exchange support came out. Personally I love the iPhone but it is not ready for enterprise deployment yet. Users have control of updates and there is no way to push policy to the phone or iTunes. When Apple finally wakes up and realizes that IT managers ARE CONTROL FREEKS and gives us the ability to actually manage these phones they will see sales sky rocket in the business world. My conclusion has been to allow no more iPhones in until we can apply policy and control updates . . . we'll keep using Good and Blackberry.

Having said all that - there ain't know way I'm giving my iPhone up - this is going to be one long BETA test!

By: kingsaj

kingsaj — Fri, 16 Jan 2009 01:01:29 +0000

Tried all of the above but didn’t have much luck.

The problem turned out to be with SSL/Form based authentication on the backend server.

Technet artice with more details http://support.microsoft.com/?id=817379

By: new iphone user

new iphone user — Mon, 12 Jan 2009 18:34:23 +0000

I just bought an iphone runing 2.2. I had no problem setting up and my calendar and contacts were synched in minutes but no email. In mu inbox i see all of my folders the same as outlook but there are no messages.

i get a message that says the serer can not be reached but everything else is working?

By: Barry M

Barry M — Sat, 10 Jan 2009 00:46:01 +0000

just to clarify .. i can get old mail, but new stuff only gets pushed to my iPhone once i’ve logged into my standards webmail account on the internet ..all seems a little odd ..its almost like some sort of trigger going off once logged into webmail ..

By: Barry M

Barry M — Sat, 10 Jan 2009 00:07:26 +0000

HELP ME PLEASE! I have a 16G iPhone 2nd Gen phone. We use exchange and I can access my mail via webmail without any issues. We have activesync setup on our exchange server for 'mobile' types ...

I have setup the exchange settings on iPhone and get NEW MAIL ONLY when i've logged into my outlook account ?! this is really wierd ... does anybody have anything that would help? I've tried lots of combo's on the iPhone's setup but nothing seems to be working and its VERY FRUSTRATING!!

thanks in advance for any help ..

By: TeeJay McCoy

TeeJay McCoy — Fri, 09 Jan 2009 16:26:49 +0000

My office just upgraded to an Exchange 2007 server, and I spent 2 days trying to get my email, calendar, and contacts syncing again.

THE SIMPLE FIX was to turn on/set the iPhone's "Passcode Lock". The server address was the simple mail.mycompany.com that I'd tried originally.

Apparently the servers have "Enforce password on device" set to true by default.

My IT guy is reluctant to turn it off or set an exception for me on the server (which means I have to type in a 4-digit code to make a call) but I'd rather everything sync over the Exchange server than have to access mail via Safari.

By: Robert Kosednar

Robert Kosednar — Mon, 22 Dec 2008 19:06:28 +0000

I have yet to see it where someone needs to install a SSL certificate on their iPhone 3G. Yet, if you continue to read all of these comments on various blog posts, you will see everyone stating this false step.

1.Save yourself time, don't install the certificate on the phone because it will not improve your chances of syncing to your Exchange Server.

This post about changing the LIMIT to NO LIMIT also does not do anything.
Changing firmware on the iPhone 3G. Again, I have setup more than 400 installations, yet to find a situation where the orgional firmware doesn't work.
If you want a step by step cookbook to where you can at least test the basics, visit TechnoKOZ cookbook:

http://iphone-activesync.net/?page_id=16

Still having troubles, contact TechnoKOZ

By: Rafael Pasquali

Rafael Pasquali — Thu, 27 Nov 2008 23:41:31 +0000

This tip is for everyone that are having problem with SSL certificate that isn’t trusted by IPhone. I had this for 2 days, and finally I could figure out. That’s what you need to do: 1º-Export your certificate from your Web Access Server to a .pfx file. If you don’t know what I’m talking about, search at microsoft, a lot of articles teaching this. 2º-You need to have a Application Server published at internet, then you need to create a new virtual directory. 3º-Put the .pfx file into this new virtual directory. 4º-On the Iphone, go to safari and then type: http://www.yourcompany.com/VirtualDirectory/certificate.pfx. 5º-IPhone will prompt you to install the new certificate.

After this, your certificate is trusted by your Iphone and should work now.

IT’S NOT A GOOD IDEA TO TURN THE SSL OFF, THIS IS VERY UNSERCURE FOR YOUR COMPANY INFORMATION.

By: Gustavo Arellano

Gustavo Arellano — Mon, 24 Nov 2008 15:10:38 +0000

Exchange configuration validates the user, but then no data is displayed. When I go back to review the configuration it then reports that it can not connect to the server (this does not happen the first time around). I have reconfigured the account, using different names -as instructed by Apple, restarted the phone, and everything suggested. I have also tested OMA using the phone’s browser and that works. I’m thinking it may be because of the SSL certificate, although it seems to have installed it. This protocol is working just fine on Windows Mobile Pocket PC. Any thoughts?

By: Tonsai

Tonsai — Thu, 20 Nov 2008 09:46:29 +0000

BINGO MO FO!I’ve been trying over a year to get Active Synch on Windows Small Business Server to work and more recently the IPhone and I’ve jsut managed to get it working. I remembered someone posting a message somewhere that you need to run the ‘Internet Connection and Email’ wizard from the Server Management Console in SBS. The wizard creates a large vbscript which runs when it has finished and makes a load of changes to the Server config. Did that, and it worked. Beleive me, I have tried everything else under the sun and this was what made it work in the end. I also (about 2 months ago) added a basic SSL Web Certificate from Versign.

By: Lost without mail

Lost without mail — Thu, 20 Nov 2008 02:48:07 +0000

^^ done that but it didn’t help. Like you said its something on the admins side I’m sure

By: Dozer

Dozer — Wed, 19 Nov 2008 16:37:31 +0000

Have you removed the exchange account from the iphone and attempted to set it up fresh again? If that doesn’t fix it you’ll probably have to go into the virtual directory in the IIS store and tweak the settings. The update probably defaulted it back to it’s original settings.

By: Lost without mail

Lost without mail — Sat, 15 Nov 2008 03:42:16 +0000

I have a crazy issue: I had exchange working perfectly on my iphone for months and suddenly a “server upgrade” at work and the exchange mail is no longer working. The weird issue is that coworkers with non-company issued blackberries still get email with the same login info I was using on the iphone. Does the iphone identify its self as an iphone to the mail server? Can the company setup the server to only allow blackberries in? I can still log onto the exchange website with the same login username/pass on the hone but the push/cal is what made it awesome.

By: Dozer

Dozer — Fri, 14 Nov 2008 16:38:51 +0000

Hi All,

I do know how to fix it....I just did it yesterday and now all of my corporate customers are enjoying exchange on their iphones.

By: Rene Ritchie

Rene Ritchie — Fri, 14 Nov 2008 02:37:15 +0000

No, klamerus, Microsoft is mad. They used the same name, ActiveSync, for both their desktop Outlook PIM/device syncing program, and for their server side Exchange push sync technology.

Both are called ActiveSync, both sync data, but they're two different products.

Apple uses the "over the air", server-side Exchange ActiveSync.

By: klamerus

klamerus — Fri, 14 Nov 2008 00:43:01 +0000

Are you mad?

Exchange is a server product and Outlook is a desktop product. Activesync synchronizes via Outlook, not Exchange. There's a "special" mode where it can talk to an Exchange server, but it doesn't know anything about Exchange by default.

By: Av Dss

Av Dss — Tue, 11 Nov 2008 14:53:33 +0000

I'm working for two diff company and they both have activesync avaialble. Is there a way to config Iphone to talk to two diff activesync server? I can config it to work with one, but when trying to config for second one, iphone indicated that account is already existed.

Thanks,

By: kellyeh

kellyeh — Sat, 08 Nov 2008 21:33:30 +0000

Mark,

you are a freakin genius. your advise to save the email account that does not work, then turn ssl to off worked like a charm, when even my IT guy could not figure it out. Such a simple solution. I spent hours researching this and you solved it in ten seconds for me. Thank you so much

By: Nick

Nick — Tue, 28 Oct 2008 13:10:32 +0000

hi guys,

Gave up on post No. 100 but went and "borrowed" the settings off someone more senior than me here at my company. What finally worked for me was this in the server field: oma.companyname.com i think I was trying owa.companyname.com before Hope this helps someone.

By: Jon H.

Jon H. — Sun, 19 Oct 2008 19:51:29 +0000

I had successfully connected my iPhone 3G using ActiveSync to one MS SBS server. No problem. When I tried connecting the next one to another SBS 2003 server, no luck. It took me several times to realize to realize that I did not have Service Pack 2 installed for the Exchange 2003 component (not to be confused with the MS Windows Server SP2) of MS Small Business Server. As soon as the update finished and it restarted the services, the mail started streaming in.

Configuration: MS Small Business Server 2003 SP2, Exchange Service Pack 2 Watchguard router iPhone 3G configured as prescribed (used the external OWA address for connection)

Works great!

By: Marky Mark

Marky Mark — Wed, 15 Oct 2008 03:14:44 +0000

I just tried using the new iNotes on Apple from IBM, since it just uses Safari and iNotes I didn’t have to configure anything, go to the URL, type in the user ID and password I use to connect to my Notes desktop when in the office, and presto! There is my email, calendar, contacts, etc, all without changing anything on my iPhone. Sounds like Microsoft is still a pain in the arse to setup and support.

By: daniel

daniel — Thu, 09 Oct 2008 23:17:32 +0000

i have been able to verify the account on iphone with exchange but no sync happening and unable to send email. Any ideas?

By: sid

sid — Thu, 09 Oct 2008 17:42:31 +0000

sorry for so many posts. It wont show the error message link to problem http://www.tech-archive.net/Archive/Exchange/microsoft.public.exchange.setup/2007-05/msg00534.html but wont show how to fix

By: sid

sid — Thu, 09 Oct 2008 17:38:35 +0000

Sorry error with oma

By: sid

sid — Thu, 09 Oct 2008 17:36:50 +0000

Any help greatly appreciated

By: sid

sid — Thu, 09 Oct 2008 17:36:05 +0000

I have first generation iphone with firmware release 2.0 that has support for exchange

1 Do I use OMA or OWA to connect to Exchange? 2 Have tried OWA address and fails to authenticate taking into account case sensitive addresses. Tried ip address/exchange same problem 3 Not using my iphone I can connect to OMA on my internal network but get error below when trying to access OMA Externally.

Any help greatly appreciated

By: raj

raj — Wed, 08 Oct 2008 14:32:01 +0000

I have multiple calanders in outlook exchange, every things works like a charm except one of the caleanders iphone is not pickup the time eg: I have a meeting at 10am iphone is showing at an all day event how do i fix this issue as some of the meeting i have reminder and it comes at midnight

By: Shak

Shak — Sat, 04 Oct 2008 17:59:00 +0000

i have Exchange 2007 at our head office with exchange 2004 in my region, i added all he settings but it cannot validate the user.

please assist

By: David

David — Tue, 30 Sep 2008 16:09:08 +0000

Those of you who are getting the “Cannot Get Mail The connection to the server failed.” error when syncing to Exchange need to make sure that Allow Anonymous Authentication is turned off for the exchange_owa virtual directory in IIS. This fixed our integration problems immediately.

By: tony

tony — Mon, 29 Sep 2008 14:30:33 +0000

my company’s IT policy disallows the use of active sync …. Is there any way I can sync my office mail using the OTHER mail option on iPhone – thanks

By: Mishra

Mishra — Wed, 24 Sep 2008 09:13:24 +0000

Hi, I have been unable to get the iPhone 3G to sync with our exchange server (2003 SP2). When I first setup the account on the iPhone, enter the user credentials and server address etc, it verifies the account ok. Now I assumed from this that all would be ok, but when I try and sync mail account, I get the “Cannot Get Mail” “The connection to the server failed”, which makes no sense to me at all as it has already connected and confirmed the account when I set the mail account up. I am using iPhone 2.0 and MS Exchange 2003 SP2. Thanks in advance

By: Asaleh

Asaleh — Fri, 19 Sep 2008 12:50:06 +0000

Hi, I have 2G iPhone, running 2.1 jailbreak just updated. can i connect to the internet via GPRS? or it only work as push emails when connected via wifi? please any answer?

By: johncap

johncap — Fri, 19 Sep 2008 01:24:57 +0000

Exchange setup is a breeze so long as you swithc off SSL…. Afer upgrading to 2.1 the other day my email is not sync’ing properly with Exchange. There are 4 or 5 emails showing on the iPhone that have been deleted from Exchange using Outlook on my office PC. So now the iPgone is unable to delete them. Weird. Anyone else see this?

By: Billy

Billy — Wed, 17 Sep 2008 09:46:42 +0000

OK, I had the same problem as many of you. I have setup plenty of Windows Mobile devices before and know what the settings should be, however i simply could not make my iphone work...

After far more reading than i have ever wanted to do, I discovered that the server I was trying to connect to was only running Exchange SP1. After upgrading to SP2, it all came to life!

Still can't say I'm a fan of the iPhone, but I do love the iPods and iTouch...

By: Ken

Ken — Tue, 16 Sep 2008 18:30:57 +0000

there is no OWA url problem. I have this in the Event Viewer of the Exchange 2003 box!

The Mailbox server has its virtual directory set to require SSL. Exchnage ActiveSync cannot access the server if SSL is set to be required.

By: Jeff

Jeff — Mon, 15 Sep 2008 11:54:26 +0000

That fixed it! You are a genius!

By: www.stasseninsurance.com

www.stasseninsurance.com — Sat, 13 Sep 2008 20:40:59 +0000

This is what worked for us. You need to grant access to ActiveSync for any IP address.

-ISS > WebSites > Default Website > Microsoft Server ActiveSync -Right Click > Properties -Directory Restrictions Tab -Edit IP address and Domain Restrictions -Grant access -Apply

Finally got it to work after 4 weeks of pain and frustration.

Hope this helps.

By: Jeff

Jeff — Sat, 13 Sep 2008 16:12:55 +0000

Here is our situation. iPhone 3g, latest sw Exchange 2003 OWA: mail.xyz.com/exchange....works from my PC from outside Active Sync on iPhone works internally using mail.xyz.com Internal DNS is configured properly Firewall has 993 open to the Exchange server When connected via 3G I get the message:

Cannot Get Mail The connection to the server failed.

I do not have a Certificate configured yet. I am working on it. Is it a firewall problem? (But OWA works from outside on a PC.)

By: Mac IT Solutions

Mac IT Solutions — Wed, 10 Sep 2008 02:51:58 +0000

On the Windows server:

Start > Program Files > Administrative Tools > DNS Right click on Forward Lookup Zones and choose New Zone Click Next, leave Primary Zone selected and click Next Leave "To all domain controllers....." and click Next In "Zone Name", type your mail server (ie: mail.domainname.com) and click Next Leave "Allow only secure....." and click Next Click Finish

In the Forward Lookup Zones pane on the right, double click the new zone and then right click in the empty area and choose New Host (A) Leave the name blank and enter the IP address of your internal mail server (ie: 192.168.1.xxx) and select create PTR record, then Add Host

Click Start > Run, type CMD and in then type ipconfig /flushdns

That should be it...

By: DoubleDee

DoubleDee — Sat, 06 Sep 2008 15:16:24 +0000

Horrible. Email activsync crashes daily. Only solution appears to be to delete account and reenter account information. Once re-entered, account repopulates emails, calendar and contacts and all works for (i) a day, or (ii) until I use some web based program or WIFI. Then – try to look at email and I get a blank screen, frozen. Hold down the home button (10 secs) returns to home screen. Try mail – 2d account (not an activsync account) displays emails, but does not allow selection for reading or deletion and displays a “connecting” message at the screen bottom that will not end forcing a home button(10 sec) cancel to get back to the home screen. Swapped phones at the istore. The replacement does same thing. When the activesync works it works fine, but never works more than a few days, usually less. Have used WM phones, treos and blackberries – all without problem, at least not requiring this much effort to get basic email sync. Phone is of no use with this problem. IT will not, and should not need to, change server settings to address this – at least not unless Apple fully discloses the problem and the solution. Any phone based solutions?

By: Thissucks...

Thissucks... — Sat, 06 Sep 2008 06:44:23 +0000

The downfall of apple is… they assume it will simply work. Poor documentations is not helping. This has been the biggest wast of time since I had to upgrade Exchange 2003 to SP1 to expand the maximum size of the database. I am now going on 26 hours of wasted effort and time…. thank you Apple, I love you…

By: gail

gail — Wed, 03 Sep 2008 01:02:31 +0000

I set up my microsoft exchange and it worked fine–for one day, now I can’t get any mail from any of my accounts! Please help. The dial just turns around and around and nothing comes!

By: Brad

Brad — Sun, 31 Aug 2008 22:06:01 +0000

HELP!

I just purchased a new 16g iPhone and I need help. I just switched from a blackberry and was use to getting emails real-time. Here are my issues.

1) I setup my email, contacts and calendar to sync through the exchange server at work. 2) I setup a VPN to connect to the server at work. 3) When the VPN and 3G are connected, everything works great. 4) When the 3G drops or when I connect to a WIFI, the VPN drops and I can not get a sync for email, contacts or calendar. I am also not able to get my Yahoo or personal email from another account until I have VPN/3G or WIFI connections.

Am I missing something?

Why can't I get my Yahoo email unless I am connected to a VPN or WIFI?

Do I have to have a VPN to allow the exchange server to work properly?

Any help would be appreciated.

Thanks.

By: Adam

Adam — Sun, 31 Aug 2008 17:31:02 +0000

Hi -

I have a weird issue, and maybe others are also experiencing this. First, I agree with a number of points Dave (heavy enterprise user) makes.

When I send out a calendar invitation from outlook it shows up as an invitation, from myself to myself, on the iphone. So, it doesn't allow me to edit or change the details, and in fact, expects me to accept or decline the invitation.

Also, I don't see how you can create an invitation calendar event on the phone at all. It seems you can only create appointments.

And there is no "default" reminder time for calendar events—it always starts at 0, which is an inconvenient default setting.

Have other people run into these issues, or solved them?

TIA.

By: dave

dave — Sun, 31 Aug 2008 13:22:23 +0000

I had the same problems. First, the phone phone gave me the no certificate error. Then it proceeded to "fake download" mail, contacts and calendar, but nothing populated. I followed the MS link for the Exchange SP2 update, and viola! everything worked. I didn't even have to import my (self signed) certificate! Woohoo! Thanks for the tip!

Configuration:

iPhone 3G
SBS 2003 with self signed certificate

New questions:

Is there any way to subscribe to certain folders? I have about 200 folders, but only want to subscribe to a few of them.
I've seen a few programs that allow you to use an iPhone as a flash drive. Do any of them allow bluetooth transfers? And how do I include such files as attachments?
Is there a good word processor for iPhone? (Basically, I want to have a word doc stored on the iPhone to which I can make a quick edit, and then email to a client.)

By: Don

Don — Sat, 30 Aug 2008 06:45:08 +0000

hi does any one know why i can successfully sync with wifi both at home and office over the sbs 2003, but I can not with 3G? phone indicates 3g working ok?

By: Larry

Larry — Fri, 29 Aug 2008 15:10:06 +0000

Also note that a post submitted here that contains a fully qualified domain name that begins with a “www” label automatically gets “http://” prefixed to it even though the post author didn’t intend to include the “http://.”

By: Maurice deMartine

Maurice deMartine — Thu, 28 Aug 2008 19:05:35 +0000

Someone was mentioning additional draft folders etc not getting updates. What I found is the problem was related to your “mail days to sync” setting under >settings —>mail, contacts, calendars—> accounts—> under “exchange active sync” mail days to sync —> default is set to 3 days. So, if u then have mail in other folders older than sync date it seems to be a problem when I changed to one week and moved mail less than one week old all was fine. Try this -good luck.

By: Maurice deMartine

Maurice deMartine — Thu, 28 Aug 2008 18:43:16 +0000

Update – i meant to say the iPhone Calendar settings have it’s own Time zone settings.

By: Maurice deMartine

Maurice deMartine — Thu, 28 Aug 2008 18:39:54 +0000

I can address 2 issues. First the guy who complained about the cal time issue being 1 hour off when syncing. iPhone has it’s own time zone settings: to fix the issue go to Settings, then – mail, contacts, calendars and scroll down to calandar settings change the time zone support setting to your current or u can disable Time Zone support here by turning it off here. This will fix the issue. Other issue I saw here was the guy with the OWA url problem. try removing the http:// prefix which is what I did to have exchange work. My exchange settings work perfectly with iPhone.

By: Patrick Dorrian

Patrick Dorrian — Thu, 28 Aug 2008 13:44:19 +0000

Hi Guys n Gals,

Spent the best part of 2 weeks hacking at this and i’ve finally got it working with SSL and Exchange 2007 and Active Sync & iPhone 2.0.2

The clue is in DNS.

Configure a DNS entry to both external and internal ip that point to your live external DNS forwarder.
Configure SSL on the default website of the server
Open Exchange MMC and go to Server Config – Client Access. Configure all of the OWA, Exchange AS, OAB, to be the external DNS forwarder that you’re using for exchange server.
eg I have yourdomain.uk.com – internal IP and yourdomain.uk.com external IP entered on my DNS as HOST A entries.

Eg if your internal domain is company.com but the external DNS forwarder is exchange.yourdomain.uk.com then you configure each connector as follows;

https://exchange.yourdomain.uk.com/OWA

My external outlook anywhere name is also set to be the dns forwarder as mentioned above.

You’ll know if you get this right if you try and use the OWA on your internal internet. When mine wasn’t working, i could load OWA via either the internal address or the external address and it would let me log in. However it would only give me full send, recieve and reply etc when i accessed it via the https://externalhostname/OWA address.

By: Larry

Larry — Wed, 27 Aug 2008 21:44:25 +0000

I’m am an Exchange administrator. I arrived at this site because today is my first attempt to get a user’s iPhone setup to access his Exchange mailbox. Like all the tech threads I’ve found so far there is way to much misinformation being thrown around. No. 1 – Apple does not need to be telling Exchange administrators that they don’t have Exchange server (or firewalls, etc.) setup correctly. I currently have many Windows Mobile devices syncing flawlessly and if iPhone has additional requirements then Apple has misrepresented the product. I fully understand why many IT departments will not support iPhone for Exchange access. If I spend more than a day getting this working then I won’t support it either since it takes 5 minutes to setup a WM device.

I have NEVER seen an installation of Exchange Outlook Web Access or ActiveSync that can be accessed from the Internet that didn’t require Secure Sockets Layer (SSL). Such a configuration is an invitation to disaster. Also, IMAP and POP are outdated and insecure protocols. Because you might use them to access Gmail or Yahoo has no bearing on why they are a choice of last resort for Exchange server.

For clarity, if you get to your organizations OWA with a URL of https://www.mycompany.com/exchange then normally configuring a mobile device for ActiveSync only requires the fully qualified domain name http://www.mycompany.com because ActiveSync “knows” to append the correct sub-directory (or virtual directory). Also, you must be using the Internet name that reaches your Exchange web site. If that name does not work when you are WiFi or otherwise connected at your place of business then you need the assistance of your IT people for a DNS issue. They may need to add a http://www.mycompany.com DNS record to your internal network.

The issue that I am having is getting the iPhone to install our server’s SSL certificate. We create our own server certificates and can copy and install our Root CA certificate to a Windows mobile device with no problem, but this iPhone just says that it can’t install the certificate. The Apple documentation is worthless on this subject.

By: Roger Laverty

Roger Laverty — Tue, 26 Aug 2008 19:27:13 +0000

We have MS Exchange Server 2007. It already supports ms mobile devices. When I try to connect my iphone it verifies the account and then fails to accept the password. Contacts sync, calendar syncs, no email and Exchange server locks me out after two pw entries. Nobody at Apple can figure it out. Any ideas?

By: Pierre

Pierre — Mon, 25 Aug 2008 23:52:47 +0000

Hi Danielle G Did you resolve your issue? Pls tell us how!! Indeed allApple people are clueless and border line icomp[etent and rrogant, telling that we do not know wht we are doing, that we probably have wroing exchange setup!! my setupos are fine with Blackberry and Palm, why not Apple?? Go figure those geniuses!!!!!

By: Pierre

Pierre — Mon, 25 Aug 2008 23:15:48 +0000

I have read all the logs: I have a new Iphone and I have one the settings, my server still fails to connect. I have SSL off. The Iphone keeeps asking foir my password as it looks like it does not recognise it, no matter how many times I enter it and verify that it works. Same settins workon my Blackberry and my Treo750V. Does any one have an idea of what to do? Apple techs are helpless and useless!!!

By: Jeff D.

Jeff D. — Sat, 23 Aug 2008 15:03:35 +0000

I just got an iphone 3G and am trying to set up my live.com (Exchange) account. I put in all the information but it asks for “Server.” In my ignorance, I don’t know what this is. Can anyone tell me what to type into this line? Thanks.

By: Ken

Ken — Thu, 21 Aug 2008 15:02:55 +0000

@Andy I did not try method 2, because it involved modifying the registry and creating a new virtual directory and I do not wnat to mess up my OWA that is working great. Iphone is just going to have to support SSl and forms based authentication or we will stick with BB phones.

By: B_Billy

B_Billy — Thu, 21 Aug 2008 01:23:39 +0000

Hey Folks,

Will an i-phone work while Blackberries are also being used with Exchange? One of my users is visually impaired and likes the screen of the i-phone, but everyone else is using Blackberries. Any known problems in a mixed environment?

By: David Wannen

David Wannen — Wed, 20 Aug 2008 04:27:22 +0000

Iphone is pushing email, but not contacts- any guess as to the problem?