Comments on: A Sad Un-Re-Boxing: How to Repair Your iPhone via FedEx http://www.imore.com/2008/07/21/a-sad-un-re-boxing-how-to-repair-your-iphone-via-fedex/ More of everything iPhone and iPad Sat, 26 May 2012 02:42:18 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Dwayne Firebaugh http://www.imore.com/2008/07/21/a-sad-un-re-boxing-how-to-repair-your-iphone-via-fedex/comment-page-1/#comment-120372 Dwayne Firebaugh Sat, 13 Feb 2010 16:14:19 +0000 http://www.theiphoneblog.com/?p=3415#comment-120372 <p>I'm rather interested in this now. Please e-mail me more information ;)</p> I'm rather interested in this now. Please e-mail me more information ;)

]]> By: Mile http://www.imore.com/2008/07/21/a-sad-un-re-boxing-how-to-repair-your-iphone-via-fedex/comment-page-1/#comment-12672 Mile Sun, 17 Aug 2008 19:45:52 +0000 http://www.theiphoneblog.com/?p=3415#comment-12672 <p>Actual topic. Writing is worthy of attention.</p> Actual topic. Writing is worthy of attention.

]]> By: FJR http://www.imore.com/2008/07/21/a-sad-un-re-boxing-how-to-repair-your-iphone-via-fedex/comment-page-1/#comment-11093 FJR Tue, 22 Jul 2008 16:24:19 +0000 http://www.theiphoneblog.com/?p=3415#comment-11093 <p>interesting, so they aren't offering an applecare iphone while you wait? Not even a 2G? Or did you just not feel like dealing with that?</p> interesting, so they aren't offering an applecare iphone while you wait? Not even a 2G? Or did you just not feel like dealing with that?

]]> By: Jaime http://www.imore.com/2008/07/21/a-sad-un-re-boxing-how-to-repair-your-iphone-via-fedex/comment-page-1/#comment-11059 Jaime Tue, 22 Jul 2008 03:41:04 +0000 http://www.theiphoneblog.com/?p=3415#comment-11059 <p>I recently had to do the same for my iPhone 2G (due to a couple of stuck pixels). The process was extremely fast. In three days, the phone went to Apple and came back. They replaced it for a brand new iPhone 2G. However, I must say that the people in charge of the process on the phone are not very friendly. I understand that they have a lot of issues with the release of the 3G iPhone, MobileMe and firmware 2.0, but still. Being of Hispanic origin, I have a slight hispanic accent. People usually don't have trouble understanding me. They do notice that I have an accent, but everyone praises my good English. Well, the Apple people seemed to be the kind of people who might have never heard someone with any kind of accent, because they struggled to understand every other word I said. I never felt so stupid in my life! It did not matter how much I tried to enunciate every syllable, they just did not get it. In general my experience witth Apple Customer Care was positive because they solved my problem, but the way they treated me left a lot to be desired.</p> I recently had to do the same for my iPhone 2G (due to a couple of stuck pixels). The process was extremely fast. In three days, the phone went to Apple and came back. They replaced it for a brand new iPhone 2G. However, I must say that the people in charge of the process on the phone are not very friendly. I understand that they have a lot of issues with the release of the 3G iPhone, MobileMe and firmware 2.0, but still. Being of Hispanic origin, I have a slight hispanic accent. People usually don't have trouble understanding me. They do notice that I have an accent, but everyone praises my good English. Well, the Apple people seemed to be the kind of people who might have never heard someone with any kind of accent, because they struggled to understand every other word I said. I never felt so stupid in my life! It did not matter how much I tried to enunciate every syllable, they just did not get it. In general my experience witth Apple Customer Care was positive because they solved my problem, but the way they treated me left a lot to be desired.

]]> By: nsaaaa http://www.imore.com/2008/07/21/a-sad-un-re-boxing-how-to-repair-your-iphone-via-fedex/comment-page-1/#comment-11056 nsaaaa Tue, 22 Jul 2008 03:10:44 +0000 http://www.theiphoneblog.com/?p=3415#comment-11056 <p>sadly ive seen this box all of 6 times since i bought my 2g iphone a year ago, yes thats a total of 7 iphones in about a year. hardware issues, battery issues, software issues to broken internal antennas .. ive seen it all. sucks ti hear your new iphone 3g isnt up to standards, if it wasnt for apples great replacement plan i would have given up on the phone months ago, you forgot however that apple offers a temp replacement iphone for like 29 bucks while they fix your old one, i even got this fee waived the first time becauase i only had the phone a week. :D</p> sadly ive seen this box all of 6 times since i bought my 2g iphone a year ago, yes thats a total of 7 iphones in about a year. hardware issues, battery issues, software issues to broken internal antennas .. ive seen it all. sucks ti hear your new iphone 3g isnt up to standards, if it wasnt for apples great replacement plan i would have given up on the phone months ago, you forgot however that apple offers a temp replacement iphone for like 29 bucks while they fix your old one, i even got this fee waived the first time becauase i only had the phone a week. :D

]]> By: earless puppy http://www.imore.com/2008/07/21/a-sad-un-re-boxing-how-to-repair-your-iphone-via-fedex/comment-page-1/#comment-11048 earless puppy Mon, 21 Jul 2008 22:37:00 +0000 http://www.theiphoneblog.com/?p=3415#comment-11048 <p>I went through this process with my original iPhone and I was very impressed with Apple, so impressed I bought a Mac and ditched my windows box</p> I went through this process with my original iPhone and I was very impressed with Apple, so impressed I bought a Mac and ditched my windows box

]]> By: Steve http://www.imore.com/2008/07/21/a-sad-un-re-boxing-how-to-repair-your-iphone-via-fedex/comment-page-1/#comment-11047 Steve Mon, 21 Jul 2008 21:45:15 +0000 http://www.theiphoneblog.com/?p=3415#comment-11047 <p>This is the same shipping/boxing system Apple uses for dealing with service providers, and any user replaceable part (EG laptop battery, AC adapter). It's a good system.</p> This is the same shipping/boxing system Apple uses for dealing with service providers, and any user replaceable part (EG laptop battery, AC adapter). It's a good system.

]]> By: Meh_Whatever http://www.imore.com/2008/07/21/a-sad-un-re-boxing-how-to-repair-your-iphone-via-fedex/comment-page-1/#comment-11038 Meh_Whatever Mon, 21 Jul 2008 19:41:01 +0000 http://www.theiphoneblog.com/?p=3415#comment-11038 <p>I've been through 4 iPhone 2g units. No joke.</p> <p>I live near 2 Apple stores, though, and I've just gone in, stated my woes, and they've given me new/refurb units.</p> <p>My latest one I got back in April? I think... or maybe it was March. It's been great so far. Every other one I had, including the one I got on launch day has had 'issues'.</p> I've been through 4 iPhone 2g units. No joke.

I live near 2 Apple stores, though, and I've just gone in, stated my woes, and they've given me new/refurb units.

My latest one I got back in April? I think... or maybe it was March. It's been great so far. Every other one I had, including the one I got on launch day has had 'issues'.

]]> By: PC http://www.imore.com/2008/07/21/a-sad-un-re-boxing-how-to-repair-your-iphone-via-fedex/comment-page-1/#comment-11027 PC Mon, 21 Jul 2008 19:10:21 +0000 http://www.theiphoneblog.com/?p=3415#comment-11027 <p>I had to do the same with my original IPhone. But they sent me a loaner. It actually said AppleCare Loaner on the back of it. I synced it with ITunes like I never was without a phone, obviously using my original SIM. Kinda a bummer that they didn't do that here, but nice to see that they still use first class materials to ship and even include tape. Will keep buying Apple products because of this kind of service.</p> I had to do the same with my original IPhone. But they sent me a loaner. It actually said AppleCare Loaner on the back of it. I synced it with ITunes like I never was without a phone, obviously using my original SIM. Kinda a bummer that they didn't do that here, but nice to see that they still use first class materials to ship and even include tape. Will keep buying Apple products because of this kind of service.

]]> By: Bad Ash http://www.imore.com/2008/07/21/a-sad-un-re-boxing-how-to-repair-your-iphone-via-fedex/comment-page-1/#comment-11025 Bad Ash Mon, 21 Jul 2008 19:06:04 +0000 http://www.theiphoneblog.com/?p=3415#comment-11025 <p>Another fallen soldier... :) I feel for you.</p> Another fallen soldier... :) I feel for you.

]]> By: The Reptile http://www.imore.com/2008/07/21/a-sad-un-re-boxing-how-to-repair-your-iphone-via-fedex/comment-page-1/#comment-11024 The Reptile Mon, 21 Jul 2008 19:03:17 +0000 http://www.theiphoneblog.com/?p=3415#comment-11024 <p>I hope your replacement unit is much more reliable. With that said, one man's pain is another man's opportunity. So, when do the refurbished iPhone 3G's go on sale?</p> I hope your replacement unit is much more reliable. With that said, one man's pain is another man's opportunity. So, when do the refurbished iPhone 3G's go on sale?

]]> By: Matthias http://www.imore.com/2008/07/21/a-sad-un-re-boxing-how-to-repair-your-iphone-via-fedex/comment-page-1/#comment-11023 Matthias Mon, 21 Jul 2008 19:02:54 +0000 http://www.theiphoneblog.com/?p=3415#comment-11023 <p>They even thought of a paperclip... Great, thanks for the photos! :)</p> They even thought of a paperclip... Great, thanks for the photos! :)

]]> By: iPhoneMilk http://www.imore.com/2008/07/21/a-sad-un-re-boxing-how-to-repair-your-iphone-via-fedex/comment-page-1/#comment-11022 iPhoneMilk Mon, 21 Jul 2008 18:49:52 +0000 http://www.theiphoneblog.com/?p=3415#comment-11022 <p>So sorry about that man!! I hope you get your next one soon!! =)</p> So sorry about that man!! I hope you get your next one soon!! =)

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