Comments on: iPhone #1 in J.D. Power Customer Satisfaction Report

By: Jim

Jim — Mon, 04 May 2009 21:27:46 +0000

I love my iPhone and the ATT network. I’m not sure how the network could perform any better.

By: Bryan

Bryan — Fri, 01 May 2009 12:54:17 +0000

Congrats to apple. I agree with the commenters above. I believe that if the iPhone would be on a stronger network that it would be the dominant phone in the market.

By: SpiceRak2

SpiceRak2 — Fri, 01 May 2009 09:11:26 +0000

How about “price” as a key factor?

By: Christin

Christin — Thu, 30 Apr 2009 23:45:26 +0000

Those of you that have problems with att need to realize just because you have problems doesn’t mean everyone else does. NO network serves Every area perfectly. I’ve been with at&t for 10 years and two states, no problems at all!

By: Joe

Joe — Thu, 30 Apr 2009 23:41:49 +0000

Iam very happy with my iPhone, I can’t complain but I’ve had a few issues with ATT but they are all fixed of course! a few dropped calls here and there but it’s no biggie! Just redial the number and there you go, I don’t know why people really B*tch about the dropped calls….yes it’s annoying but it’s once in a while and doesn’t take alot of effort to redial the number. Since when has everyone been so lazy! And I hope Apple stays with ATT and doesn’t go over with verizion. I don’t really like verizon I’m pretty sure verizion would block alot of the iPhone features it already has and even some that are yet to come. verizion is just wack!

By: James

James — Thu, 30 Apr 2009 23:39:35 +0000

I think if JD Powers took “network” or “signal” into account, the iPhone would drop drastically. The iPhone is an incredible piece of hardware, but it’s hampered by the horrible AT&T network! WOW does AT&T suck!

By: Carolinamic

Carolinamic — Thu, 30 Apr 2009 23:26:10 +0000

I think it’s an award for the iPhones OS and it’s Internet following (jailbreakers) included. The reason why I say that is everything I wanted to know about this phone or how to do something on this phone I found on Youtube, MMI, TiPB, and other sites. The fact that alot of things about this phone OS is instinctive made using it a breeze. Which I think the palm pre will b along the same lines on far as the OS goes. Any way congrats apple.

By: Blake 2

Blake 2 — Thu, 30 Apr 2009 23:12:22 +0000

I’ve enjoyed everything about the phone…and the carrier. Of course I’ve had ATT for about 9 years now, but I’ve never had problems. Their customer service has always been impresive along with reception…but I understand not everone has had the same experiences.

By: cardfan

cardfan — Thu, 30 Apr 2009 20:55:23 +0000

Too bad its on the worst carrier.

By: Frank

Frank — Thu, 30 Apr 2009 20:49:28 +0000

@ Evilhomer. Although I love Verizon with all my heart, I agree with you whole heatedly.

By: Evilhomer

Evilhomer — Thu, 30 Apr 2009 20:34:39 +0000

Not surprising at all. Now imagine if the #1 phone in Customer Satisfaction had wound up on the #1 network in Customer Satisfaction?? See how badly you screwed up VZW??

By: iPhoneMilk

iPhoneMilk — Thu, 30 Apr 2009 20:26:52 +0000

WOOOOOT!!!!!!!!