UPDATED: AT&T Data Outage in Northeast/Midwest? Is Your iPhone Offline?
UPDATE: AT&T tweets (yes, really), that service has been restored as of 8:20am. Is that true for everyone?
ORGINAL: Business Insider is reporting an AT&T data network outage in the US Northeast and Midwest. If you’re having trouble connecting to EDGE/3G with your iPhone, let us know where and when in the comments, and if it comes back up, let us know that as well.
[Thanks to DC for the tip]
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My service is back on, but I was unable to connect to 3G until about 8 am just outside of the Boston Metro area.
Confirm . No datas available this am in between Stamford and NYC between 6:30am and 7:30am
Very spotty this morning between 3g and edge. Unussual! Maine really never had great 3g anyway, but it is worse today.
iPhone not working in Pittsburgh from 5 to 7 in the AM…
My Phone wasn’t working in DC from about 6:30 – 8:00
OK now in the Boston area, but it sounds like I slept through the outage. Whew!
Yea. I had trouble connecting this morning from 7Am to 8Am in Boston. After 8Am, I was able to connect to the data network.
Very spotty in Omaha, using wi-fi instead (8:30am)
Mine is in and out in Baltimore
Mine was out for a couple hours yesterday in DC, and for about an hour today
No 3G here in the Montgomery/Prattville, Alabama area. And pretty much all central Alabama
Mine was out in the Boston and Nashua NH area up until 9am.
I am in the Southeast.. Florida, and I have no connection. Occasionally I am getting Edge but definiately no 3g.
I had no data this morning all the way down here in Alabama.
No Edge or 3G here in Cleveland this morning as of 10:00
I Had EDGE/3G in Boston all morning. EDGE is always faster in my building anyway so I stick with that
3G is back in Cleveland. Figures, as soon as I post something it comes back!
3G/EDGE went out in Brooklyn at 3:45am. service restored at 8.
Was seeing edge alot yesterday and the data connection unavailable… And no visual voicemail. In metro Detroit been using 3g all morning and seems to be restored
I was working last night in West Chester, PA. I was unable to connect from 3:20 am until at least 7 am when I went to bed.
Yes, my 3G/EDGE signal was offline during the early morning hours. At first, I was extremely puzzled, as I switched on/off “airplane mode” and removed/reinserted my SIM. Then, I called At$t, and I was informed that an “outage” had occurred. I was quite relieved when my service was restored at approx. 8AM. This has never happened to myself before, but I am pleased that this was a regional matter…
my data in VA was out but restored around 8. thank god.
Fine all morning north of Washington, DC.
That’s strange.. It’s 10:37am now and this is the first I heard about an outage. I’m off of work today, but my gf is working and left the house at 7:30am and was texting me all morning, with the first one coming in at 7:34am EST and texting me on her commute. We’re on Staten Island, but we work in the city, she’s up just SE of Central Park today.
No problems over here in Boston, 3G and Wifi all day everyday!
hey guys love what this website can do.yesterday i was playing with my kids on the living. and than i came to my room and i saw my iphone 3g light on. so i thought it was a missed call.when i went to check it out it say your iphone has been activated.i was like what the.but i put no mine to it until i see this that your talking about.its good thought i live here in Miami FL.
Never had any problems here in Baltimore, MD.
Hmmm, I just had some trouble with 3G about 15min ago (Reading, PA area). Rebooted iPhone and all was okay. Came to TiPB hoping for a TomTom release announcement
but saw this post…
3G is down in Chicago.
Northwest Chicago 3G is fine.
To rest of you who lost it, HAHA
Some needs to tell the genius with the girlfriend that’s texing him all morning around central park that SMS (text messaging) runs off your cell network. I’m sure everyone was aware that they could have still made and recieve calls.
Had to run on WiFi after 3am and 3G came back about 9am here in Kansas City
Had full bars 3G at the Oakland, ca airport and also in visilia, ca. Couldn’t connect from 7:00-9:00 am local. Seems to be hit and miss.
Hello, I live in a state where all technology ends until the politicians figure out a way to make a few bucks to support our welfare system, WEST VIRGINIA!
so no 3g here, yet? Oh come on year 2020!
No connection just outside of Boston today from about 6 to 8. Absolutely nothing.
I’m in Portland, Oregon. Service restored sometime between 10-11 am.
3G Service restored in Chicago
Been out in Daytona Beach, Florida since before 1pm stlli nothing. Anyone have an update? AT&T web site not very user friendly.
Here in Knoxville, TN, my 3G seems to be down still.
I just talked to an AT&T business care rep and she said the techs said it’s going to be 48 hours for all services to be restored back to normal. mine has been going on and off all day here in VA. she also said it’s mostly effecting VA MD WV and DC.
Somebody tell homeboy in Oakland, CA that this outage was not in the West but in the Midwest and Northeast..
In Ohio it was on and off. I was really confused until I read this
To think I almost restored my iPhone this am when I lost data. Getting tired of at&t. Knew it was weak when I joined. Just gotten worse since.
service still down in pittsburgh, pa
@Waj Homeboy here… I’ve been dealing with not being able to get on the net with my phone all day. Maybe its a separate issue, but when I saw this post, figured I could be amongst the unfortunate.
@Scott you’re not alone. I’m in the south Bay area and had no data service for most of yesterday. It was restored in the evening but now it seems to be out again.
My wife and I have been experiencing problems with both EDGE & 3G since yesterday. We are right outside of Nashville, TN. Very frustrating to say the least.
In NW Massachusetts, no service has been restored. Affecting everyone I know with AT&T.
3G network down in Minneapolis/St. Paul today, really frustrating as I need GPS today. I can’t believe they’re having so many issues across the US!
In Chicago, still unable to connect to a 3G network. I’ve been stuck on Edge for the last few days – and even that has been spotty.
In Detroit, the network has been up and down all weekend. It’s currently completely down, and it was down for a few hours this afternoon, and for about an hour last night.
My service was just temporarily restored. I called 611, and they informed me that there is an outage in Detroit, and service will not be fully restored until August 3rd. I asked them if they planned on crediting my account for the outage, and the customer service representative gave me a $25 credit on my next bill.
Am from Charlotte, NC and 3G has been fluctuating since morning. I almost got my phone replaced thinking it was a device issue.
Anyone else having trouble with 3G in NC?
Any idea by when this will be fixed?
I am from the Philly area, and my 3G service has been out since Aug. 1st. My Edge service was initially working, but it’s gone as well. AT&T did not give an ETA on fix but asked me to check back with 24-48 hrs. Very disappointed with their service. I, for one, will jump immediately to verizon once Apple’s exclusive deal with AT&T ends.
Called AT&T on Saturday around 3:00 PM for outage in Raleigh NC. Received a recorded reply that service would be restored by August 3rd. Looks like that’s on target. No dial tone or service as of Sunday at 5:32 PM.
Just got a dial tone in Raleigh NC @ 6:33 EST.
Grrrrr New Phone “3G” now lousy service ? I want a refund for the past 3 days of no data…..
I’m in Boston, I don’t have 3G connection at all as of now, 611 doesn’t work neither
I have 3G service finally, but it is probably slower than Edge right now. I really hate AT&T here in SC.
I am still having problems with the Edge network. I live in MN.
iPhone data (internet, email, etc.) in Knoxville, TN still very spotty. Only hit and miss. Cannot hardly connect to a website, and 3G seems to be down totally.
Has anybody in the Raleigh/Durham area been having problem with 3G service since the 3.0 update? it seems like 9 out of 10 times trying to connect with 3G on any app including email and safari it doesn’t work. Pissing me off something fierce!
Still no 3G or EDGE data for me in Boston.
Service is still going up and down in Detroit. When I say “service”, I mean everything. I currently have no voice, no data, no text. This makes four days of very spotty service. They claimed service would be restored some time today. If this continues into tomorrow, I’m going to demand a 25% reduction in my bill, and if I don’t get it, it’s off to the better business bureau again. I just wish a decent carrier would start doing business in the United States. I’ve been on five different carriers in ten years, and they’re all terrible.
Posting again about the Raleigh/Durham 3G service- Just contacted AT&T and of course they won’t admit their network is having troubles. I’ve called 3 times counting today since 3.0 update and so they credited my account for $30. They claimed that “mother nature” could be at fault for the spotty service I’ve been having (yes, I did laugh at the service rep when they said that). They also wouldn’t even comment on the outages across the eastern U.S. when I brought it up; then again I shouldn’t be surprised bc in there minds everything is perfect and it’s all a “user erorr.”
No data in Raleigh this morning.
St. Petersburg. No 3G. 2nd time I got this from AT&T(supposedly raising the bars in all places)?happened last night about around 1:00am. It’s 9:12 and I have a perfect edge connection but no 3G. Damn AT&T you guys suck! Any other carriers you guys known had an outage problem like this before? I don’t wanna hear some BS someone told me like AT&T tryna update for iPhone tethering and mms.
Yeah, 3G service in Nashville, TN (let the redneck jokes begin) is down… can’t do anything on my phone! Freaking AT&T! Aargh!
Full 3G in Cedar Rapids, Iowa, but no data.
Livermore CA Area (it’s where you stop for gas on the way to San Francisco heading westbound)…no 3g since about 10am this morning. Data and voice are working but signal is crap…data utterly useless at these speeds.
San Mateo CA (greater SF Bay Area, south of SFO)…no 3G since this morning.
San Mateo/San Francisco area, no 3g for about 3 hours now from what i’ve noticed, maybe even longer is what im hearing. Thanks. Hope someone fixes it soon.
SF Bay Area seems to be working (at least out here in Livermore.) Since about 4pm.
No 3G in Palm Springs as of 10:30 pm Aug 4th still waiting….
My 3G is down and I’m in Southern California. The network seems to have crashed between 10pm and midnight.
I’m in Riverside, CA
I’m very upset, I live in Palm Springs also and I’ve had no service all night. Frustrating is an understatement. :/
Tried to get directions to a vet hospital cause my cat was puking a lot. Boston, 6pm. Nothing. 3G hasn’t been working for days.
No 3G accessibility. Chesapeaks Bay area, Maryland. 9 am.
AT&T no service for my I Phone and my wireless card no data no service , but I must pay
Sorry I am in SouthEast Florida not having service on iphone and my wireless card
No data on 3G or Edge on Long Island, New York. Suffolk county to be exact. No data, I can send texts, ect.
No 3G service in Austin TX. Honestly, I don’t know how long it has been down since I seldom use it anymore. It’s extremely unreliable here, texting and calling often don’t work on it, and so I mostly rely on WiFi (in the office) and EDGE (everywhere else). I can’t believe there is no front page information about this at att.com. HORRIBLE horrible customer service.
My cell service as well edge/3G has been on again off again since last night and is just now starting to stabilize here in Colorado.
No 3G service here in park slope Brooklyn. Full Edge, but no bars for 3G then it just switches to Edge. I always usually have full 3G up until a couple days ago.
Today is august sixth it is 6am and I guess there is another service outage
In Chicago. 3G switches to Edge after a few minutes of tethering last night 8/6 and today 8/7. WTF?!
Have not been able to connect for about 3 or 4 days now. I am in the Detroit area.
I am not getting any data via 3g or edge in North Carolina (RTP), even though I have 5 bars … using 3GS
I’m in Las Vegas, NV. 3g has been off and on since Thursday. Mainly off, great signal but no data comes through. Luckily if I turn 3g off edge works fine.
i’m in southampton NY and i cant connect. i have no service…
No Edge service in Greer, SC today (8/8). Spotty service since 8/6, AT&T claims there is no outage.
I live in Austin, TX andI just got a brand new at&t phone with 3G. I keep getting Call Failed: Network Busy.
Last Friday no 3g in Charlotte. Now just checked again and no 3g as of 1:15 pm. Edge is working though
3G not working here in Las Vegas, hasn’t been working for a couple days. WTF is going on, I hate using Edge!
Ditto here on the Vegas outage. Shows full signal strength on 3g but won’t connect. Works only when 3g radio is off (edge connection). First noticed this on Friday, and it’s been intermittent since (mostly not working though). Called up buisness support who went through plenty of checks of the network, so she said, and she reported no problems and finally reffered me to apple support. FYI, besides occasional hiccups,I’ve always had a solid connection here in Vegas.
Outside Philly – can occasionally make or recieve calls. Usually just goes to call failed message or connects, shows timer, but no connection. Can still text and use internet
I’d like to concur with Dan. I work about 25 miles outside of Philly and I did not come into the office yesterday. Seems the problem still exists today and I called AT&T to confirm. They told me this issue has been ongoing since yesterday and in the CSE’s “professional” opinion it would be fixed sometime today. Not very specific…
Count me in as another frustrated Las Vegas user. My 3G hasn’t been working for over a week. Went to the Apple store with my phone and they said it appeared my phone was having problems so they gave me a brand new one (which I did not compalin about). That didn’t solve the problem. The 3G network works only like 10% of the time. I usually have to switch to EDGE to surf the Internet. WTF is the purpose of having a 3GS if I can’t reliably use the 3G network? Oh and don’t get me started about the fact that they are still charging us for the 3G data use even though we can’t use it. I hate AT&T. Oh well, at least I got a brand new 3GS out of it…
WTF!!!!! I’m out un Vegas too and got nothing on the 3G network either. I thought it was couse of my phone but now after hearing all of the fellow Vegasites I know ATT is total BS. I hate HATE!!! egde coverage. I would of never bought this iPhone and moved from Verizon if I knew there was going to be this many issues. I never had a issue with verizon. maybe nexttime I’ll hit up sprint