Comments on: UPDATED: AT&T Data Outage in Northeast/Midwest? Is Your iPhone Offline?

By: bigdog

bigdog — Wed, 24 Aug 2011 05:42:00 +0000

Service out for an hour & half in Dana Point California.

By: Cbteague

Cbteague — Mon, 25 Jul 2011 05:01:00 +0000

Still having service interruptions, Long Island, NY – Monday 7/25 @ 1 AM. AT&T customer service said “they are aware of the issue and are working to correct it” but that there was no information about how long the interrupted service will last. I was given a $25 credit to my wireless account for the “inconvenience” cause due to the service interruptions.

By: Mccall Debra

Mccall Debra — Thu, 07 Jul 2011 22:35:00 +0000

I lost a lot of contacts on my iPhone which was synced to gmail. strange. I found many of my contacts on gmail in “other contacts” whatever that is bc when I typed in search ‘other contacts” it couldn’t find them, but if I typed in a contact I had that was not appearing, it would come up as stored under “other contacts.”

By: Mr_m06

Mr_m06 — Wed, 29 Jun 2011 06:08:00 +0000

Service outage in Pittsburgh Pa, July 29th 2 am

By: cozmic

cozmic — Fri, 24 Jun 2011 02:23:00 +0000

Um yeah I can send text to people WITH ATT WITHIN 10 MILES OF ME….THEY ARE GETTING MY TEXTS BUUUUT I HAVEN’T GOTTEN ANY SINCE 8:17AM….BUT THEY SAY ITS EVERYONE…..UM NO!

By: pearl blog

pearl blog — Sat, 09 Apr 2011 08:15:18 +0000

Hi. For a nice and lurking for a time now on the blog and conclusively wished to get the self-assurance as much as say thanks to you. You have pleased me so much I have started my very own weblog and it??s been going so far.

By: B. Vaughn

B. Vaughn — Thu, 17 Mar 2011 02:58:20 +0000

My family is in the metro DC area. Two iPhones: unable to send or receive calls and texts, 3G is down. Two LG cells also unable to send/ receive calls and texts, but one phone reports unable to send and one apparently can’t tell the difference. This has all been down since around 4pm today.

By: OmariJames

OmariJames — Tue, 01 Feb 2011 02:18:54 +0000

EDGE is fine. It’s actually pretty fast loading webpages.

By: OmariJames

OmariJames — Tue, 01 Feb 2011 02:17:44 +0000

I was in queens and manhattan today and no 3G for me as of 2116 I’ll see how Nassau country is later on.

By: Paul

Paul — Wed, 28 Jul 2010 18:18:34 +0000

3G is down in Columbia, MD. My iPhone switched to Edge around 10a.m. and is currently still running on Edge..

By: Mike

Mike — Mon, 26 Jul 2010 20:47:40 +0000

Still no service in Rockville, MD. Did get off the phone with ATT and they said there is about 18 towers completely down.

By: Charles Heron

Charles Heron — Sat, 15 May 2010 16:49:57 +0000

Still no service in Green Bay, Wisconsin, 1130am 5/15/2010

By: 10 minute solution dvd

10 minute solution dvd — Thu, 29 Apr 2010 08:04:42 +0000

I reading something else regarding this on another weblog. Interesting. Your own position on this is diametrically contradicted to what We read in the. I’m still reflecting more the actual reverse points of look at, however I am tipped heavily toward yours. And regardless, that’s what is so extremely about sophisticated democracy and the marketplace associated with ideas on-line.

By: David

David — Thu, 22 Apr 2010 14:38:13 +0000

In the last couple of days, I keep getting kicked off of the network using my data card in the Philadelphia area. Problem with both EDGE and 3G.

By: Susan

Susan — Wed, 14 Apr 2010 13:11:46 +0000

3G down in Philadelphia area since 7AM

By: Luke

Luke — Tue, 23 Feb 2010 01:44:46 +0000

Full service(phone and data) down in Suffolk county ny between 7 and 8

By: Robert

Robert — Wed, 17 Feb 2010 03:05:11 +0000

3G Down in NE DC since 5pm EST 2/16/2010.

By: Ryan

Ryan — Mon, 15 Feb 2010 17:44:20 +0000

3G has been down in newtown ct for about a week now

By: London Lunoux

London Lunoux — Thu, 04 Feb 2010 19:34:39 +0000

So in response to your update NO!!!!! It HAS NOT been fixed in Portland Or.

By: London Lunoux

London Lunoux — Thu, 04 Feb 2010 19:33:29 +0000

At&t has had no service for phone or text for any phone device at all, in part of NE Portland since the middle of December. They provide no customer service, would not acknowledge it was a service problem and not a phone problem (we have 5 of us so far with different phone models who cant get service as well as friends who cannot either while in area), and when they finally agreed to fix it after going into the downtown store it has STILL not been fixed. This area has been out of service off and on but almost always off, for going on 3 months now! This is completely unacceptable. The case number is Cm011410_842241. You can call and add your number to this!

By: musser

musser — Wed, 20 Jan 2010 02:27:04 +0000

I should add, that it’s been off since about 5pm today.

By: musser

musser — Wed, 20 Jan 2010 02:24:11 +0000

As of 9:20 pm, my service has NOT come back up in central pennsylvania.

By: Kevin

Kevin — Thu, 14 Jan 2010 13:18:28 +0000

no ATT in east Nashville TN phone went down at 8 last night…I can text but people cannot get me live…it rolls over to voice mail…sucks and I cannot dial out

By: Lorraine

Lorraine — Mon, 30 Nov 2009 14:48:42 +0000

DC area that is.

By: Lorraine

Lorraine — Mon, 30 Nov 2009 14:48:17 +0000

Service has been on and this morning and sporadically this month. I keep thinking it’s my iPhone but am beginning to suspect AT&T.

By: Alex

Alex — Wed, 25 Nov 2009 01:31:00 +0000

I’ve got no service and i’m in southeast PA! NO SERVICE AT ALL! Been like this for 2 days

By: salmon

salmon — Sat, 14 Nov 2009 20:59:04 +0000

I’ve got no service and I live in the Lake Placid area on Northern New York!? All afternoon its been like this!!!

By: Trent

Trent — Wed, 04 Nov 2009 02:59:04 +0000

I am just about fed up with ATT. We have had issues in KC now for the past 2 months. They have 3 different towers under repair, the same ones that have been under repair since september, pathetic.

By: Logan

Logan — Sat, 17 Oct 2009 19:44:25 +0000

Service outage in hendersonville/asheville nc area know that they were doing work to the towers would like to know more

By: m2pc

m2pc — Fri, 16 Oct 2009 17:19:21 +0000

Spotty iPhone reception on 3G and Edge networks in Southern California/Orange County area beginning last night. Sometimes neither works (iPhone shows "Searching...")

Visual Voicemail availability is up and down as well.

By: CJC

CJC — Wed, 14 Oct 2009 17:50:21 +0000

3G not working in downtown Chicago for the last hour or so. It’s currently 12:50 locally. Once I turned it off, everything is working great.

By: Erica

Erica — Sat, 10 Oct 2009 15:04:06 +0000

In Massachusetts. Edge working ok, but no connectivity (even with 4 – 5 service bars) with 3G turned on. Sometimes causes my phone to freeze and I have to reboot to use it on edge.

By: Dragon

Dragon — Fri, 09 Oct 2009 09:07:56 +0000

My service screwed 6 hours yesterday and 4 hours today in Denver.

By: Colton

Colton — Wed, 07 Oct 2009 15:10:45 +0000

Also outside the Phili Area, can’t get edge or 3G data even though the phone reports 3g is on. I keep getting data errors and to check for airplane mode… blah.

By: jim

jim — Wed, 07 Oct 2009 14:51:22 +0000

Im outside Philadelphia, been down since 930, now I can get an edge connection but no 3g.

By: John

John — Wed, 07 Oct 2009 13:43:57 +0000

My coworker and I can not connect to the internet. We are in Bordentown, NJ. It’s 9:45am.

By: Kamal

Kamal — Sun, 04 Oct 2009 05:21:10 +0000

Austin,tx it’s been down since Friday oct 2nd. It’s gotta be from ACL. Dang Att.

By: Rudy F.

Rudy F. — Fri, 02 Oct 2009 18:47:13 +0000

Location: New York City

By: Rudy F.

Rudy F. — Fri, 02 Oct 2009 18:46:54 +0000

3G/Edge service not working and connection to the App Store has been down for the last few hours.

By: ursula

ursula — Mon, 28 Sep 2009 20:25:53 +0000

In Des Moines, IA and hasn’t been working since last night! Dying here!

By: Paul

Paul — Tue, 22 Sep 2009 22:30:42 +0000

No service again in N Colorado 9/22/09 Can’t make or recieve calls but wifi works. Most of the day without phone service and so no VM retrieval either. Bummer.

By: Greg

Greg — Mon, 21 Sep 2009 17:41:58 +0000

Data service on/off (mostly off) in Las Vegas for three days. Phone calls dropped constantly. Way to go AT&T. Ready to call and scream at cust svc. In town on business and cannot conduct business. Need a backup phone from Verizon!

By: Kelli

Kelli — Sun, 20 Sep 2009 04:00:54 +0000

3G just came up. 12am 9/20 yipee!

By: dan

dan — Sat, 19 Sep 2009 13:00:26 +0000

my iphone didnt work thursday or friday it works today. spent hours and hours with att and apple tech support. definitely then network they gave me a new sim card didnt work. the apple store guy put his sim card in my phone and it worked.

By: Kelli

Kelli — Sat, 19 Sep 2009 01:43:11 +0000

3G was down yesterday (not sure when it went down, I noticed it after work 6pm EST) and has been constant Edge network still (9:38pm EST) in the Boston, MA area. Anyone have any clue when 3G will be restored? My iPhone deserves the good stuff!

By: James

James — Fri, 18 Sep 2009 00:11:56 +0000

Connecticut – Central/Hartford. Assume it’s 3G outage. Getting no service on and off today. All day. New Sim card. Still problem. Trying to run off 3g see what happens.

By: Yi

Yi — Thu, 17 Sep 2009 21:54:50 +0000

In Boston and surburbs, spotty service for my wife and I since yesterday afternoon. Right now my iphone shows no service at all, not only 3G, but goes on and off like that…

By: Paul

Paul — Wed, 16 Sep 2009 02:05:28 +0000

Paul adds that his outage 9/15 was northern CO

By: Paul

Paul — Wed, 16 Sep 2009 02:04:27 +0000

No service can’t make or recieve calls 8pm 9/15. My wife’s phone works. My son had similiar problems last month with his phone service when ours worked. Go figure

By: DJT1

DJT1 — Wed, 16 Sep 2009 00:14:24 +0000

Out in Louisville, KY all day!! Unable to make calls or receive data!!! Although can receive calls…

By: DW

DW — Tue, 15 Sep 2009 19:13:43 +0000

Also in Maryland (Damascus, Germantown). We can text but not receive or make calls.

By: kier

kier — Tue, 15 Sep 2009 18:43:06 +0000

I haven’t been able to receive or make phone calls for three hours. New outage In DC

By: Chuck E

Chuck E — Thu, 10 Sep 2009 01:31:48 +0000

In and out here in Chicago over the last 3 days or so!

By: Elliot

Elliot — Wed, 09 Sep 2009 00:33:26 +0000

anyone out in Chicago?

By: James

James — Tue, 08 Sep 2009 05:55:23 +0000

Data back up in D.C. area near Anicostia at 1:50AM

By: James

James — Tue, 08 Sep 2009 05:44:40 +0000

Data outage in D.C. near Anicostia. Been out since 12:15AM

By: Lisa

Lisa — Thu, 03 Sep 2009 19:59:41 +0000

I haven’t been able to receive or make phone calls for three days now. I am ready to throw my iphone off of the balcony and go back to Verizon.

By: Paul Stewart

Paul Stewart — Thu, 03 Sep 2009 05:15:45 +0000

AT&T outage @ 11:45pm on 9/2/09

By: Chance

Chance — Wed, 02 Sep 2009 22:11:35 +0000

Out in OKlahoma for two days Have two phones on my account the other is working fine

By: WAH

WAH — Mon, 24 Aug 2009 02:47:27 +0000

Ok. I have had just about enough of the self-entitled attitude of you people. The real problem is this. Wireless service is never goig to be 100% perfect because humans made the technology. That being said, all you people that complain about service being out for a time period or perhaps dropped calls at times, understand that none of the whining and carrying on like self-entitled monkeys (your Prez OBAMA says everyone should have a level playing field… that guy is a effing retard)and behaving like someone stole your favorite toy while playing in the sandbox when you were 3 years old, should stop bitching about being without service once in awhile. Really…. go get a real life and do something other than burying your head into a IPHONE or Blackberry. Try actually spending some QT with people instead of faceless conversations and “Tweeting” about what the eff you had for lunch today or that you wore a red shirt today instead of a blue one… Our society is going in the crapper quick.

By: Larry

Larry — Fri, 21 Aug 2009 14:54:29 +0000

No service at all in Allentown, PA (eastern PA ~30 mi from NJ.) Attempt to call received “Emergency calls only” msg on phone displ. Outage started on Wed, Aug 19th pm and still down Fri, Aug 21 am. Calls to AT&T serv. tech. got recorded msg “Due to high call volume, expect long wait time.” or something to that effect. Finally got serv. tech. on line and was instructed to remove cell battery & SIMM card. He reset service as if establishing new service, then we reinstalled batt & SIMM. Powered up cell and now it works again as of 10:30am Fri 8/21.

By: Iowa city no ev-do

Iowa city no ev-do — Fri, 21 Aug 2009 12:15:41 +0000

No edge for at least a day now in Iowa city. As of 8/21 there’s 5 bars in my apt. as usual but no data access.

By: Jessica

Jessica — Thu, 20 Aug 2009 20:11:06 +0000

oops Location is morris county, NJ

By: Jessica

Jessica — Thu, 20 Aug 2009 20:10:37 +0000

Having issues. It all started around 1:30pm. I called they told me to switch to the “edge” network….

By: Tyler M

Tyler M — Thu, 20 Aug 2009 18:07:25 +0000

No service at all in Somerset, NJ. AT&T confirmed an outage in Northern NJ and NYC.

By: Chris Murray

Chris Murray — Wed, 19 Aug 2009 17:13:32 +0000

No data as of 1:15 p.m. in the Baltimore/Frederick, Maryland area.

By: Mark Mathis

Mark Mathis — Tue, 18 Aug 2009 15:18:54 +0000

At&t network data is out …. haven’t been able to connect all morning. Wonderful

By: Lisa

Lisa — Mon, 17 Aug 2009 21:13:08 +0000

No service on my Iphone. Cannot make a phone call nor receive.

By: Retlaw

Retlaw — Mon, 17 Aug 2009 15:19:48 +0000

CT up and down for Aug 12th. Still up and down form moment to moment.

By: Meg

Meg — Sun, 16 Aug 2009 07:11:03 +0000

No connectivity in Queens, NYC – what gives? Has been spotty since midnight, and completely vanished at 2:30AM. WTF.

By: otinkyad

otinkyad — Fri, 14 Aug 2009 22:30:08 +0000

Correction to my previous post — I’ve had connectivity problems since Tuesday 8/11, not since Tue 8/18

By: otinkyad

otinkyad — Fri, 14 Aug 2009 22:23:20 +0000

I’m in Iowa City, Iowa, where data connectivity means EDGE — 3G hasn’t arrived here yet. I had no data connectivity at all on Tuesday 8/18 from about 6:00-11:00 PM (no “E” symbol at all). I called AT&T customer service, they said they did have numerous similar reports from Iowa. Connectivity came back by 11:00 pm that night and I’ve had an “E” continuously since then. But Edge speeds have been erratic since then, mostly very slow. Today it’s super-slow, including periods when it’s basically not working, even though I have an “E” showing. I’ve been with AT&T for a long time, and have been fairly satisfied, but as others said, this is unacceptable. I’m very likely to try Verizon whenever the Verizon iPhone comes out.

By: Mark

Mark — Fri, 14 Aug 2009 17:44:29 +0000

All seems to work now as of yesterday afternoon.

By: Nick g

Nick g — Fri, 14 Aug 2009 05:49:30 +0000

Called yesterday to ask for a credit and they refused. Will be calling back tommorrow to demand, not ask. Issue persists.

By: Mark

Mark — Thu, 13 Aug 2009 17:45:13 +0000

Vegas still out as of Aug. 13 10:30am I was told by phone support to go get a new sim card, but at the AT&T store they would not do it and said there were known issues being worked on. No fix date given. I also called back today and got a $60 credit for our two Iphone plans.

By: hanvo

hanvo — Thu, 13 Aug 2009 06:05:39 +0000

I confirm that in vegas there is a prob with the 3g. Ive called many times and finally got through to tech support and they had to tell me the truth that there was a 3g outage, so i took buddys idea and called back to tell them they better credit me for all four of my iphone 3gs. They credit me 120 for this month and if they are doing this till next month i will expect another credit to be made. If everyone with problems call them they will fix it faster if not i dont think they will ever fix this. This has been a problem her for almost 2 weeks. Thats ridiculous what if i was a realestate agent and need to send emails or photos of homes… this is just poor customer service on ATT. They could have at least messaged everyone and told us they need to be down on 3g for a bit and would be back at so and so time instead we get left in the dark.

By: TheNatural

TheNatural — Thu, 13 Aug 2009 05:09:57 +0000

I’ve been working with AT&T support and they confirmed they performed an update of their network in Las Vegas on Thursday 8/6/09 and since then no data is passing on their 3G network even though you get good signal strength. They advise disabling 3G and using edge until they get the issue resolved.

By: Ben

Ben — Thu, 13 Aug 2009 04:51:43 +0000

Since I posted last night, my 3G works intermittently. Then I received this e-mail from AT&T and this is what it says: Great News - Coverage in Las Vegas, NV just got better! We want you to be the first to know! We've built a new cell site at Hualapai and Hacienda in Las Vegas, NV. It's just a part of our commitment to provide improved wireless coverage with a stronger signal and better overall reception.

With better coverage on the nation's fastest 3G network, there's never been a better time to be an AT&T customer.

We thank you for your continued loyalty and look forward to sharing more great news again soon.

WTF? I WANT TO CALL THEM AND SHOVE IT UP THEIR A**! I WOULD KEEP CALLING UNTIL THEY FIX IT AND WILL CONTINUE TO ASK FOR CREDIT TOO!

By: jose

jose — Thu, 13 Aug 2009 01:53:13 +0000

I also live in Las Vegas/Henderson area and internet has been up and down since friday for me. I think that new “Clear” internet thing is f***ing up our air waves.

By: Cat

Cat — Thu, 13 Aug 2009 00:59:13 +0000

Same here – frustrated Las Vegas user. It sucks but I’m glad to know I’m not the only one!

By: Gary

Gary — Thu, 13 Aug 2009 00:58:18 +0000

I’ve had 3G data problems in and around the Las Vegas area for over a week now. I called business support three times now and finally last night they admitted they had a problem but wouldn’t say when they would have things back up and running.

By: Nick g

Nick g — Wed, 12 Aug 2009 19:21:00 +0000

Another frustrated las Vegas user, 3g works in some areas of town but not at all in the southwest or Henderson. Will be calling to get my 30$ credit…

By: Adam D.

Adam D. — Wed, 12 Aug 2009 17:10:18 +0000

I’m in Las Vegas/Henderson and I only just recently noticed that my 3G hasn’t been working since Monday morning. My phone shows all five bars along with the 3G, but anything Internet related barely works on it. Edge works fine, but what’s the point of having the 3GS if we can only get slower data from it?! This is really frustrating for me as my iPhone is what I pretty much use to connect to everything on the go. I hope this gets solved quickly or I’m gonna go insane.

By: Ian

Ian — Wed, 12 Aug 2009 16:49:06 +0000

Las Vegas 3g has been crap for me since Friday. I show full bars but get no Internet connection, works maybe 10% of the time

By: Sally

Sally — Wed, 12 Aug 2009 12:35:04 +0000

have a 3G signal in Wilmington, DE but no data comes through… been acting weird since monday

By: Shane

Shane — Wed, 12 Aug 2009 09:17:23 +0000

I’ve ha data services but it’s been jumping from 3G, to Edge, to no service? And usually I get edge in my house?!?!? I’ve called 3-5 times about it! I’m considering switching to sprint or verison? AT&T hasn’t been pleasing me, 105$ a month for this type of service sucks!!!

By: Skybunny

Skybunny — Wed, 12 Aug 2009 06:15:50 +0000

Same here. I’m currently visting the Las Vegas area and my girl and I both have iphones with no internet. Our phones have full bars on 3G but nothing internet related loads. We stopped by a ATT store and they told me that the whole 3G network was down and that it would be back up at midnight tonight. (Aug 11th 2009-Pacific time.)

By: Charles

Charles — Wed, 12 Aug 2009 05:49:10 +0000

No service an hour north of Seattle – can’t make calls, can connect to wireless Internet (no wifi). Is it supposed to go “out” like that?

By: Poppa

Poppa — Wed, 12 Aug 2009 04:31:02 +0000

Middle of Colorado – no service

By: Josh

Josh — Wed, 12 Aug 2009 04:08:20 +0000

just got edge back, it was only down for about an hour here in iowa city

By: Ben

Ben — Wed, 12 Aug 2009 04:06:30 +0000

As of 9:04PM PST, 3G network not working in Las Vegas Area; although Edge is working (2G). I called AT&T and they are pretending that there’s nothing wrong. Make sure you ask for a “credit” on the 3G service that is not working. They gave me a $30 credit for the cost of the monthly internet fee.

By: Josh

Josh — Wed, 12 Aug 2009 03:44:08 +0000

iowa city, iowa no edge or 3g, can still make/recieve calls and texts

By: Andrew

Andrew — Wed, 12 Aug 2009 03:37:52 +0000

no 3G in greater cincinnati area. UGH!

By: Katie

Katie — Wed, 12 Aug 2009 03:14:08 +0000

can not make calls or receive them tonight in detroit metro area. is anyone else have the same issues? spoke with emergency customer service and was informed that they were aware of the problem in the area and were working to restore service. they could not promise it would be restored in the next day. i am outraged.

By: Joey

Joey — Wed, 12 Aug 2009 02:57:56 +0000

Yeah like Mike says WTF!! i’m in Vegas and am having a shit load of trouble connecting to the internet, even though my iphone 3gs shows full bars and 3g on it…this is really starting to piss me off!! i thought it was just my phone but after reading some of these comments i guess i’m not alone!!

By: Ethan

Ethan — Wed, 12 Aug 2009 02:50:32 +0000

In cedar rapids, Iowa I can’t connect.

By: mike

mike — Wed, 12 Aug 2009 02:40:46 +0000

WTF!!!!! I’m out un Vegas too and got nothing on the 3G network either. I thought it was couse of my phone but now after hearing all of the fellow Vegasites I know ATT is total BS. I hate HATE!!! egde coverage. I would of never bought this iPhone and moved from Verizon if I knew there was going to be this many issues. I never had a issue with verizon. maybe nexttime I’ll hit up sprint

By: Phillip

Phillip — Tue, 11 Aug 2009 19:25:21 +0000

Count me in as another frustrated Las Vegas user. My 3G hasn’t been working for over a week. Went to the Apple store with my phone and they said it appeared my phone was having problems so they gave me a brand new one (which I did not compalin about). That didn’t solve the problem. The 3G network works only like 10% of the time. I usually have to switch to EDGE to surf the Internet. WTF is the purpose of having a 3GS if I can’t reliably use the 3G network? Oh and don’t get me started about the fact that they are still charging us for the 3G data use even though we can’t use it. I hate AT&T. Oh well, at least I got a brand new 3GS out of it…

By: Brad

Brad — Tue, 11 Aug 2009 15:09:25 +0000

I’d like to concur with Dan. I work about 25 miles outside of Philly and I did not come into the office yesterday. Seems the problem still exists today and I called AT&T to confirm. They told me this issue has been ongoing since yesterday and in the CSE’s “professional” opinion it would be fixed sometime today. Not very specific…

By: Dan

Dan — Tue, 11 Aug 2009 00:48:08 +0000

Outside Philly – can occasionally make or recieve calls. Usually just goes to call failed message or connects, shows timer, but no connection. Can still text and use internet