AT&T Data Outage in California? Is Your iPhone Offline?
TiPb is getting reports of an AT&T data network outage in California. If you're having trouble connecting to EDGE/3G with your iPhone, let us know where and when in the comments, and if it comes back up, let us know that as well.
[Thanks to Luke for the tip]
Editor-in-Chief of iMore, Executive Producer at Mobile Nations, co-host of Iterate and ZEN and TECH, cook, grappler, photon wrangler.
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i'm currently on edge. location hayward,ca.
OK in Northern San Diego
Currently in san Mateo....Edge only, sometimes fluctuates to "No Service"
Norcal is down.
Los Angeles Ca. I'm good here. No problems at all.
Fountain Valley... Good 2 Go
Sacramento Ca okie dokie here where u at N?
I am good in Riverside
North Sacramento valley fine.
Mountain View, CA has Edge only
Walnut Creek EDGE only
Concord, CA Edge only.
3G in Eastern San Diego.
San Ramon,ca on edge
Redwood City, CA has EDGE, and very spotty at best.
LA/Santa Monica, OK.
Bakersfield, CA - good here
Pleasant Hill, CA on Edge only since around 10am.
San Jose,CA full bar edge.no sign of 3G today D:
Seems like AT&T has that a lot. I'm not having any problems on Verizon
San Jose, CA is good on 3G
Going between Edge and no nothing at all in Los Altos, CA
Whittier, CA. - ok
I'm in Fresno right now and have a strong 3G signal.
Escondido, ca is a ok as well
No 3G in San Francisco, Calls dropping. Ironically more iPhone users are having the issue. I only Edge/ No service all day long.
I'm in SF. I called and asked if there was an issue. I was told yes. I was also credited $30 to my account. I said that was great but not necessary, I only called to see if there was a problem, and she said she was sorry I was not happy and to not worry about the full, one month data credit. They may not be perfect but I've never had bad service since I went iPhone!
No 3G service in Palo Alto/Stanford all day so far. Edge only and sometimes "no service."
PS: I also suggested that in the future they send a text to all 3G customers so they are aware of a known issue. I'm not holding my breath but she thought that was a good idea.
3:44pm, in what timezone? It's 14:24PDT here in the SF bay area and data has been working fine all day.
I'm in San Rafael and on EDGE right now, I've always gotten 3G here though so guess something is up.
South OC (San Clemente) all good today
OK in Santa Monica
It's 2:30 PDT in Hayward, CA EDGE all day since around 10 am.
i live in tulsa,oklahoma and my iphone was down for 2 hours today!
Lost 3G about 9:30 this morning in SF/Daly City area. Nothing but Edge from then on.
Moorpark, Thousand Oaks, Agoura CA ( North LA county / Southern Ventura County ) all on 3G, might be a tad slower than normal though.
Livin' on the Edge here in South San Francisco, and have been since this morning
In Sunnyvale, CA and the service is up with full 3G. I think the outage is just north of me. I am heading north to SF after work and will check the signal on the way home. Good thing I ride with another person so I won't have to drive and play with my iPhone at the same time. LOL. I want the $30 service credit and AT&T to get the issue resolved ASAP. Nothing like a working iPhone.
its down in san francisco
can only connect on EDGE in Novato (North bay) California
only on edge
Eastern Cupertino, CA edge only at the moment
I'm in Salinas, CA. Both EDGE and 3G are working fine.
SF - phone stop working this morning at around 10:00 AM PDT. No outgoing or incoming calls. Called ATT they got my phone back up but told me that 3G is down in several spots in Northern Cali including some places in SF. This is also what knocked my phone service off line all together. I have only been able to use edge since.
I'm in Beverly hills California EDGE & 3G working good
Bakersfield is running strong.
Didn't notice on my iPhone (San Diego area). But then I've been busy at work.
Still, "In California" is kind of like saying "I ate schitzel in Germany." CA is a big place.
San Rafael: Edge only til midday, now NOTHING. Snagging some wifi now...urg.
It was out the entire 101 corridor from San Rafael to Santa Rosa between 11:30 and at least 2 today
No problems in Dana Point.
San Francisco. No 3g and very spotty Edge. My phone's been acting up since Saturday. I practically had no data on Sunday.
On 3G and working as good as usual in San Diego.
Everything is fine in Sacramento
Redwood City, Edge only, that too very spotty. No service at most times today.
No 3G in Menlo Park (NorCal) since I first looked at 7:45 am.
Edge only in San Ramon/Pleasanton since 10am this morning
Fairfield, CA everything is working great.
Is this affecting text messages, too?
ATT confirmed 3G outage in NorCal + Reno.
Request a credit and they"ll give you $10...
Orange County, CA all set
All good here on 3G in Downtown San Jose, CA
Ventura CA fine 3G all the way
Edge only from Pacifica south to Belmont today -- sf bay peninsula. Sometimes no service at all
Only in edge in downtown mountain view all day so far!! Can barly reach anything on edge either
Redwood City: 3G is out, Edge very slow, Voice has no issues AFAIK tell
I'm in Mountain View, CA and first noticed it this morning around 9:30am PDT when both voice and data were not working. I called it in around 9:45am and there was no word on their end that they were having issues. About 30-45mins later voice was working but both my iphone and an end users blackberry were bouncing back and forth between Edge and 3G. Now at 3:25pm we're still on the Edge for data. Phone calls seem to be working both incoming and outgoing. Visual voicemail is hit or miss at this point.
Chico (way norcal), still on 3G with 4 bars.
Just talked to AT&T; they CONFIRMED an outage for SAC, Reno, SF, since 9:33am. No estimated uptime.
i'm so tired of dropped calls
I was stuck on edge for 2 hours then "no service" for a while. Back up now.
3G five bars. Auburn ca
Stanford, CA: On Edge, No 3G since morning.
Was on Edge all day here in Pleasanton, CA. Just checked and now at nearly 4:00 PM (California time) 3G is back.
No 3G in Foster City all day. Sometimes no service as well
Concord, CA and I'm on Edge. No 3g all day
East san Francisco bay area is working fine for me on 3g
10:30 this morning it was down in OAK and ally drive to San Mateo. Seems to be fine in San Jose.
Well thats interesting, 2 minutes after i posted on here about it it came back on
Concord, CA back on 3g
My girlfriend lives in Reno and I just got off a 3 hours phone call with her.. I live in Fairfleid Ca. Everything is good in both places. and @soco_john, Verizon doesnt have 14 million iPhones on their network.
3G is back here in Los Altos as well.
3g back on in Redwood Shores. Glad I called in early enough to get the credit
3G out in Mountain View. Fluctuates between Edge and no data service.
Hercules Ca - no 3G weak EDGE for last 2 hrs
Shitty service throughout San Francisco and down the caltrain line to Redwood City for the past month. Today is just a little extra gift from AT&T.
3G back in Los Altos.
3G seems to be back on (4:17pm PDT)in Mountain View however phone calls are failing and sounding poor.
I live outside of Houston, Texas. I was looking at my account on my iPhone and noticed there was a message that they were having issues in my area. About 2 minutes after that I lost all coverage for about 5 minutes.
Just called AT&T @ 4:30pm(PDT) and they said that there is an outage in S.F. & Reno and that they are updating the following ticket every 45 mins: TT00011288524
For those responding with "3G in on": can you get data?
I've been in quite a few situations lately where my phone has 5 bars of 3G but cannot get data (checking multiple websites).
3G back in Millbrae, CA area. I called ATT and requested a credit, and received $25 credit (be sincere). Internet is either normal or super laggy.
EDGE only in Santa Rosa after about 10am Today (Tues 8/4)
3G is fine over here in the San Fernando Valley =]
I've been on 3g all day and no problems. Corona, CA (Riverside County)
well, that was short-lived ... back to Edge at 5:15pm
Fine here!
Just off the phone with ATT customer rep and she acknowledged degraded service in NorCal and offered me $53 credit. She said the service will be back by noon tomorrow. For $50 I can live with it
LB Good Going.....:)
nope i asked for credit they said no
I was in Cupertino today. Apple's own turf and I had absolutely no service sitting right in their parking lot.
Everything is good now though.