Apple shortens return window for iPhones to 14 days, is that enough time?
Apple has altered its iPhone return policy, shortening the return period for devices from 30 days to 14. Nothing else in the policy has changed, and devices returned to Apple must still be undamaged and contain all included accessories. Previously, anyone looking to return or exchange an iPhone after 14 days had passed since their purchase would be subject to an early termination fee from their carrier, as Apple's carrier partners in the U.S. have a 14-day return policy. An internal document says that the change in returns is to bring Apple more in line with carriers, thus avoiding customer confusion, according to 9to5Mac:
According to the document, Apple is making this change in an effort to have one universal return policy across all products and to match the carrier’s 14 day policy.
Do you think this change will be more beneficial to customers, or should people have more time to make a decision? Sound off below in the comments.
Have something to say about this story? Share your comments below! Need help with something else? Submit your question!